Zero Touch Deployment

What is Zero-Touch Setup?

All organisations routinely purchase, re-purpose and set up new devices. Smaller organisations may do this infrequently, whereas larger ones with higher staff numbers and churn will purchase or re-purpose existing devices very frequently.

Zero-Touch Setup is a system where devices such as computers, tablets and smartphones being issued to your staff will automatically complete the vast majority of their setup straight out of the box. We use a central system called an MDM (Mobile Device Management) platform to define your setup policies, then your devices talk to the MDM to self-configure in line with those policies.

Under this system, the devices literally require zero touches (or at least minimal) by an IT person or a staff member to get them ready to work. This might include pre-installing business-critical apps, data, security settings, custom wallpaper and web shortcuts.

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Direct Benefits of Zero-Touch Deployment

By using your MDM (Mobile Device Management) system to implement a Zero-Touch Setup policy, you will benefit from:

• Quick staff onboarding – Device provisioning for new staff members is very fast indeed and less prone to omissions or errors.
• Better security – All devices receive and maintain current security policies and settings, and devices are only provisioned with the apps needed to serve their purpose.
• Remote deployment – Remote workers can be directly shipped new devices which will auto-configure on first boot, there is no need to handle devices through an IT department or head office for setup.
• Auto-Bespoke setups – Each job role can be defined with its own set of apps and tools, ensuring different staff or departments only receive the relevant apps and licences automatically.
• Reduced downtime – It’s far quicker to borrow, wipe and re-provision spare or unused devices if another device has a hardware failure.
• Increased flexibility – You can easily deploy shared devices in a hotdesk setup, as Zero-Touch Setup can configure them on-the-fly to meet individual user needs.
• Greater consistency – Devices receive and maintain consistent and predictable appearance and functions, making it easier for staff to help each other.