If a hacker manages to get into your email account, there’s endless scope for fraud and major business headaches:
Your reputation and bank balance is at risk if your email accounts are not secure.
The reality is that many people re-use simple passwords, and nobody wants to change them regularly. So, consider multi-factor authentication to improve the overall security of your email accounts and allow simpler and easy-to-remember passwords to be used safely.
When accessing email from a new device or location, users will be asked for both a password AND a one-time passcode which is only valid for around 30 seconds.
The passcode is generated using an app on that person’s smartphone, or can be sent via text message (SMS) to a mobile phone.
This approach has one big advantage: if an email account password becomes known to a hacker, they remain UNABLE to access the account. Why? Because they do not have the mobile phone, which is the only means of generating a valid login code.
We call this muti-factor authentication because there is a password (the first factor) plus the one-time passcode (the second factor). It would be possible to find other means of verifying your identity even further still, but 2-factor authentication as in this scenario is a relatively simple and highly effective approach.
Use our contact for on our contact page to discuss and we can deploy multi-factor authentication right away.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Comments | |
|---|---|---|
| Aug 27th | I did have to wait but in the end it was very professional support, thank you. | |
| Aug 26th | Jack was fab as always, thank you. Response time was slower than usual though. | |
| Aug 26th | jacke is very patient and clear in his explanations | |
| Aug 21st | Brilliant service as always, thank you Jack | |
| Aug 21st | Jack is so incredibly brilliant to work with, super skilled and knowledgeable but also a great personality and builds real, strong relationships and connections | |
| Aug 20th | As always, Jack was quick and efficient - thank you! | |
| Aug 13th | Thank you for your support | |
| Aug 12th | Jack always has and continuous to be one of the most helpful resources within Purple for us. never disappoints and always solves our issues | |
| Aug 12th | I started working for MQ recently, I've had a few IT queries already, and the Purple team has been quick to respond, and very helpful and efficient too, thank you. | |
| Aug 11th | Responsive service. |
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