If a hacker manages to get into your email account, there’s endless scope for fraud and major business headaches:
Your reputation and bank balance is at risk if your email accounts are not secure.
The reality is that many people re-use simple passwords, and nobody wants to change them regularly. So, consider multi-factor authentication to improve the overall security of your email accounts and allow simpler and easy-to-remember passwords to be used safely.
When accessing email from a new device or location, users will be asked for both a password AND a one-time passcode which is only valid for around 30 seconds.
The passcode is generated using an app on that person’s smartphone, or can be sent via text message (SMS) to a mobile phone.
This approach has one big advantage: if an email account password becomes known to a hacker, they remain UNABLE to access the account. Why? Because they do not have the mobile phone, which is the only means of generating a valid login code.
We call this muti-factor authentication because there is a password (the first factor) plus the one-time passcode (the second factor). It would be possible to find other means of verifying your identity even further still, but 2-factor authentication as in this scenario is a relatively simple and highly effective approach.
Use our contact for on our contact page to discuss and we can deploy multi-factor authentication right away.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
Date | Name | Comments |
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Sep 20th | Lynn H | great service as always. many thanks |
Sep 14th | Longcroft O | Thanks so much Jack, all sorted. |
Sep 14th | Longcroft O | Fantastic as usual, thank you Lochie. |
Sep 14th | Amanda H | I hope the problem is solved. Sorry not to have been able to find another example of what went wrong. Definitely I can now get at the word document I was being blocked from. So, thanks for your prompt effective treatment! |
Sep 13th | Nigel B | Very practical and quick advice that made resolving the issue very efficient |
Sep 6th | Alexandra O | Very quick and solved the problem easily, thank you Jack. |
Sep 5th | Chris S | another one solved.... |
Aug 23rd | Adina I | Brilliant, thank you very much! |
Aug 23rd | Catherine E | Excellent |
Aug 22nd | Graham R | Excellent, as always. Thanks very much! |
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