Our engineers operate within approximately a 50 mile radius of our main hubs. Don’t hesitate to contact us if you are on the periphery of this area or indeed outside of it – we’ll be delighted to talk to you. If your project or requirements are of a suitable scope, we will absolutely be able to assist you.
In many cases the bulk of our installation work will be done onsite over the period of a few days, it is not uncommon for our engineers to travel and stay overnight locally to complete the work. Thereafter, much of the day-to-day support is handled remotely with routine maintenance and ongoing project work scheduled as required. Distance is rarely an issue.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Sep 20th | Lynn H | great service as always. many thanks |
| Sep 14th | Longcroft O | Thanks so much Jack, all sorted. |
| Sep 14th | Longcroft O | Fantastic as usual, thank you Lochie. |
| Sep 14th | Amanda H | I hope the problem is solved. Sorry not to have been able to find another example of what went wrong. Definitely I can now get at the word document I was being blocked from. So, thanks for your prompt effective treatment! |
| Sep 13th | Nigel B | Very practical and quick advice that made resolving the issue very efficient |
| Sep 6th | Alexandra O | Very quick and solved the problem easily, thank you Jack. |
| Sep 5th | Chris S | another one solved.... |
| Aug 23rd | Adina I | Brilliant, thank you very much! |
| Aug 23rd | Catherine E | Excellent |
| Aug 22nd | Graham R | Excellent, as always. Thanks very much! |
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