Our engineers operate within approximately a 50 mile radius of our main hubs. Don’t hesitate to contact us if you are on the periphery of this area or indeed outside of it – we’ll be delighted to talk to you. If your project or requirements are of a suitable scope, we will absolutely be able to assist you.
In many cases the bulk of our installation work will be done onsite over the period of a few days, it is not uncommon for our engineers to travel and stay overnight locally to complete the work. Thereafter, much of the day-to-day support is handled remotely with routine maintenance and ongoing project work scheduled as required. Distance is rarely an issue.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Apr 15th | Roger F | Dean, big thanks , brilliant as always |
| Apr 14th | Richard P | Great Michael, thanks for such a prompt response. |
| Apr 13th | Barbara M | Dean is extremely knowledgeable, efficient and pleasant with his assistance and puts me completely at ease. |
| Mar 30th | Geoffrey D | very speedy! |
| Mar 30th | Simon D | You guys keep the process so simple and rewarding. Both Michael and Lochie have done exactly what I asked for and have talked me through what would have been, for me, a very difficult problem. You guys made it feel easy - but in a good way (apart from the reference to Michael's Dad!). Thank you so much. Simon |
| Mar 26th | Sean K | Support provided by Michael and James was excellent! Would highly recommend Purple Computing. |
| Mar 17th | Stephanie N | Amazingly fast response, and the issue was sorted within 30 minutes. Thank you Dean |
| Mar 12th | Steve R | Michael was very efficient in adding the new mailbox |
| Mar 3rd | Natasha G | Brilliant, knowledgeable and super-fast service as always. Thank you! |
| Feb 25th | Longcroft O | Sorted in no time as usual, thanks Lochie |
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