Our engineers operate within approximately a 50 mile radius of our main hubs. Don’t hesitate to contact us if you are on the periphery of this area or indeed outside of it – we’ll be delighted to talk to you. If your project or requirements are of a suitable scope, we will absolutely be able to assist you.
In many cases the bulk of our installation work will be done onsite over the period of a few days, it is not uncommon for our engineers to travel and stay overnight locally to complete the work. Thereafter, much of the day-to-day support is handled remotely with routine maintenance and ongoing project work scheduled as required. Distance is rarely an issue.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Sep 24th | Kerry L | Super fast service, issue resolved in moments by Lochie. Excellent as always, thank you |
| Sep 14th | Sue H | All good response received :-) |
| Sep 14th | Kerry | Prompt and efficient service and problem resolved, fantastic service as always, thanks Lochie. I would recommend everyone to try Purple Computing, we'd never look elsewhere! |
| Sep 8th | Lynn H | Really rapid response as always. Excellent service. Hi Martyn & Lochie I have spoken to Quickbooks. I was wrong and we can use the online system so does not need to be on the server. Sorry to have wasted your time but I do appreciate your support. Not sure how long it will take to get up and running but at least it looks like Tas Books will be a thing of the past in the near future. I will keep you posted when I have transferred all the financial info and Tas Books is NR. Probably about 4-6 weeks , hopefully. Many thanks again. Kind regards Lynn Hemmings MEP Accounts Dept |
| Sep 8th | Lynn H | Really rapid response as always. Excellent service |
| Sep 8th | Simon D | You guys have always provided a remarkably responsive service. I'd like to thank you for all the help and professional support you've given to the business. |
| Sep 1st | Sally T | Great. Thank you again for your support - apologies for being such a luddite!! Thank you Sally |
| Aug 26th | Chris S | Very fast and efficient response - thank you! |
| Aug 23rd | Amanda H | Very helpful general advice including sorting out the email problem. |
| Aug 12th | Caroline W | Very quick response and all sorted. Thank you |
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