Our engineers operate within approximately a 50 mile radius of our main hubs. Don’t hesitate to contact us if you are on the periphery of this area or indeed outside of it – we’ll be delighted to talk to you. If your project or requirements are of a suitable scope, we will absolutely be able to assist you.
In many cases the bulk of our installation work will be done onsite over the period of a few days, it is not uncommon for our engineers to travel and stay overnight locally to complete the work. Thereafter, much of the day-to-day support is handled remotely with routine maintenance and ongoing project work scheduled as required. Distance is rarely an issue.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Nov 24th | Andy K | Exceptional service as always from the whole team, thank you Megan, Dean, Michael and Lochie : ) Many thanks, Chris and Andy |
| Nov 23rd | Will | Lochie, as always, was friendly, professional and fixed the problem (which was a dodgy virgin connection) |
| Nov 21st | Walter O | Purple Computing is our go too computer consultant. Competent, responsive, and focused on fixing our challenges permanently. I could not recommend Dean and his team more highly. They function as our IT department at a fraction of the cost. |
| Nov 20th | Yvonne C | Thanks Dean I didn’t expect such a prompt reply on a Sunday.! Much appreciated |
| Nov 18th | Nigel T | - well done James, great speedy service... |
| Nov 17th | Sabira S | very thorough and just one thing missed, which was fixed within 2 minutes of mentioning by email, top score... |
| Nov 15th | Mark K | Quick response that answered my question! |
| Nov 11th | Leah E | My issue was dealt with quickly and efficiently. I can't fault the service. |
| Nov 10th | Ceri C | Excellent service as always |
| Nov 7th | Karen W | Thank you Lochie for responding so quickly today Kindest regards Karen Book Keeper Space Kitchens & Bathrooms Ltd |
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