Our engineers operate within approximately a 50 mile radius of our main hubs. Don’t hesitate to contact us if you are on the periphery of this area or indeed outside of it – we’ll be delighted to talk to you. If your project or requirements are of a suitable scope, we will absolutely be able to assist you.
In many cases the bulk of our installation work will be done onsite over the period of a few days, it is not uncommon for our engineers to travel and stay overnight locally to complete the work. Thereafter, much of the day-to-day support is handled remotely with routine maintenance and ongoing project work scheduled as required. Distance is rarely an issue.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
|Jul 3rd||Sally &||Quick and efficient resolution - Thank you Lochie|
|Jul 2nd||Lindsay P||Thanks - all you need in one phone call. Reassurance you're not an idiot, quick fixing of glitches and totally professional service....|
|Jul 2nd||Emily C||Quick and efficient service as always, thank you|
|Jun 18th||Alexandra N||As always, the team at Purple are knowledgeable, efficient and a pleasure to work with.|
|Jun 16th||Caron G||Its like having a new machine. thank you!|
|Jun 4th||Amanda H||Thanks for helping me so quickly.|
|May 20th||Richard C||Quick and easy solution.|
|May 15th||Ed W||Speedy resolution, good communication.|
|May 15th||Lynn H||Really great immediate response. Very comprehensive explanation of the spoof email problem. Many thanks for understanding the issue and resolving so quickly.|
|May 15th||Lou M||Sorted the problem quickly and offered great reassurance for my anxious mind. Really pleased it’s been resolved.|