James Hart has 17 years of experience in IT consultancy and support. With a keen eye for detail, he oversees and delivers client IT and networking projects on time and on budget. A skilful engineer across all areas of IT.
A keen skier and snowboarder, James loves to spend a week or two on the slopes during the winter months.
Megan is our Operations Manager and will help to schedule your site visit bookings, ensuring the right people and equipment turn up at the right time. She has extensive experience managing teams of IT engineers and also takes care of day-to-day accounts, purchasing and office administration to ensure everything runs smoothly.
Ann has joined our team as Operations Assistant and will help to schedule your site visit bookings, ensuring the right people and equipment turn up at the right time. She also takes care of day-to-day office administration to ensure everything runs smoothly.
Lochie joined us in 2018, working within the helpdesk team. Many of our clients will speak to Lochie as the first port of call for any remote support enquiries. He triages incoming calls and tickets to ensure your queries are resolved as quickly as possible.
With over 8 years of experience providing world class technical support for Apple, Jack has the experience to build and tailor a variety of custom solutions to suit multiple business needs and puts the customer experience at the heart of everything he does.
Alex works as an engineer and will be one of our clients’ first points of contact, troubleshooting issues and providing solutions as queries arise. He brings 10 years of experience from Apple and has a keen eye for attention to detail, always keeping the customer experience at the forefront.
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Very helpful and got my issue resolved swiftly. thank you!
Thanks for your help, Michael
Thanks, Lochie. Prompt effective treatment of annoying problem as usual!
great service as always. many thanks
Thanks so much Jack, all sorted.
Fantastic as usual, thank you Lochie.
I hope the problem is solved. Sorry not to have been able to find another example of what went wrong. Definitely I can now get at the word document I was being blocked from. So, thanks for your prompt effective treatment!
Very practical and quick advice that made resolving the issue very efficient
Very quick and solved the problem easily, thank you Jack.