We understand that certain events and tasks demand on-site support to ensure efficient and effective resolution. Whether it’s a critical hardware failure or the installation of new equipment and infrastructure, our dedicated IT engineers are equipped to provide the necessary assistance. By offering reliable on-site support services, we empower businesses to minimise downtime, maximise productivity, and maintain smooth operation.
One of the key advantages of leveraging Purple’s on-site support is the ability to address complex technical issues that require physical intervention. In situations where remote troubleshooting falls short, our skilled technicians can promptly diagnose and resolve hardware failures, connectivity problems, or other issues that cannot be resolved remotely. This hands-on approach ensures that businesses experience minimal disruption and can quickly resume their normal operations.
By partnering with Purple Computing for on-site support, your business can enjoy peace of mind knowing that you have a dedicated team ready to deliver timely and effective solutions whenever and wherever they are needed.
If you’d like to learn more about why you should choose Purple for your IT support and finding out why we lead the way in response time, please click ‘Find Out More’.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Sep 20th | Lynn H | great service as always. many thanks |
| Sep 14th | Longcroft O | Thanks so much Jack, all sorted. |
| Sep 14th | Longcroft O | Fantastic as usual, thank you Lochie. |
| Sep 14th | Amanda H | I hope the problem is solved. Sorry not to have been able to find another example of what went wrong. Definitely I can now get at the word document I was being blocked from. So, thanks for your prompt effective treatment! |
| Sep 13th | Nigel B | Very practical and quick advice that made resolving the issue very efficient |
| Sep 6th | Alexandra O | Very quick and solved the problem easily, thank you Jack. |
| Sep 5th | Chris S | another one solved.... |
| Aug 23rd | Adina I | Brilliant, thank you very much! |
| Aug 23rd | Catherine E | Excellent |
| Aug 22nd | Graham R | Excellent, as always. Thanks very much! |
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