Onsite IT Support - Purple Computing | Apple IT Support and Consultancy for Business
Country: CA UK

Onsite IT Support Built For Your Business

We have your IT Support needs covered when it comes to tasks that can only be performed on site, such as addressing hardware failures, as well as events like installing new equipment and infrastructure.

We understand that certain events and tasks demand on-site support to ensure efficient and effective resolution. Whether it’s a critical hardware failure or the installation of new equipment and infrastructure, our dedicated IT engineers are equipped to provide the necessary assistance. By offering reliable on-site support services, we empower businesses to minimise downtime, maximise productivity, and maintain smooth operation.

One of the key advantages of leveraging Purple’s on-site support is the ability to address complex technical issues that require physical intervention. In situations where remote troubleshooting falls short, our skilled technicians can promptly diagnose and resolve hardware failures, connectivity problems, or other issues that cannot be resolved remotely. This hands-on approach ensures that businesses experience minimal disruption and can quickly resume their normal operations.

By partnering with Purple Computing for on-site support, your business can enjoy peace of mind knowing that you have a dedicated team ready to deliver timely and effective solutions whenever and wherever they are needed.

Why Choose Purple for IT Support?

Industry-Leading IT Support Routinely Delivering 95% Of Helpdesk First Responses Within 1 Hour
Member Of The Apple Consultants Network - Apple Accredited Since 2010
Multi-Platform - Supporting Mac, Windows & Linux
Local Presence With IT Engineers Located Strategically
Your Info At Your Fingertips With Our Industry-Leading Documentation System
Experienced Team With A Diverse Range Of Expertise
High Availability, Ensuring We Can Attend On-Site Emergencies While Maintaining Our 1-Hour Helpdesk Response Time
IT Consultancy - Unique Insight For Business Owners
Partnered With Leading Software Providers, Offering You A Trusted Solution

Interested in Learning More?

If you’d like to learn more about why you should choose Purple for your IT support and finding out why we lead the way in response time, please click ‘Find Out More’.

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Feb 15th Caroline P Lochie dealt with the support ticket quickly and efficiently, very satisfied. Thank you
Feb 15th Matt C Incredible support from Lochie over the last couple of days. Excellent help, super nice, and always available. THANK YOU
Feb 15th Matt B Thanks Dean!
Feb 12th Steve B Amazing support with quick response as always. Thanks
Feb 7th Adam P Totally amazing !
Feb 6th Kate Q Thankyou!
Jan 31st Adam P Unbelievably fast response. Thank you
Jan 29th Bill S fabulous, from dean in toronto
Jan 25th Freddie C Excellent support and service as always!
Jan 24th Sam H Cheers for the help Purple team. MFA is always a pain in the butt when transferring between IT Support providers, so thank you to all involved in getting us the access we need