Reviews - Purple Computing, Apple IT Support for Business
Country: CA UK

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50 Most Recent Customer Feedback

Date Name Comments
Jun 30th Clare M Responsive & helpful as always.
Jun 23rd Catharina W Very fast and super efficient, thanks!
Jun 23rd Clint C Once again Purple are outstanding with the support they provide. James figured out the issue and had us up and running again in no time.
Jun 21st Mark H Prompt and efficient support
Jun 20th Mark K James was very efficient and considerate. Thanks very much!
Jun 7th Hannah C Michael was super helpful 🙂
May 31st David R As always great support from the Purple team. Dean, Lochie and James sorted our servers transition to our new office professionally and were very helpful through out the process. Thank you! Pedro.
May 24th Nigel B Great speedy response and in the end a simple solution, but one I would not have found myself.
May 18th Hilary N Happy. Lochie confirmed WebScraper was nearly set up correctly on my Mac.
May 17th Dominic E Lochie was quick and efficient.
May 11th Gary H As always, top draw support on all levels.
May 5th Jon M really fast and efficient solution. Friendly comms. very pleased.
Apr 29th Chris S seamless solution every time *****
Apr 25th Liz C Prompt and helpful response from Dean as always! Thank you.
Apr 19th Clint C Fast response as always, thank you guys.
Apr 13th Joe W Top service from Michael!
Apr 12th Adina L Thank you for your support, was excellent. Solved my issues quick.
Apr 11th Ryan B Brill Thanks
Apr 6th Chantelle P excellent, friendly and efficient service
Apr 4th Longcroft O Excellent as usual.
Mar 16th Nicola M Excellent - thanks!
Mar 8th Ashton E Excellent as always
Mar 2nd Roger F Big Thanks to Lochie and Dean for giving me the extra time to fix my computer..always good to know your there
Feb 16th Lindsay P always excellent - and patient!
Feb 9th Ells Quick and efficient.
Feb 1st Yvonne C Always quick to respond and never feel unsupported with my IT issues however large or small. Thanks again Purple and Dean !
Feb 1st Becky H I was very satisfied with the friendly and efficient service provided by Purple!
Jan 28th Adam P Fabulously quick service. Thank you
Jan 27th Dr C Thanks Dean. We appreciate that you're always available with quick solutions.
Jan 25th Carlos M Great work. Thanks.
Jan 24th Audia J Dean, Thanks for the thorough look into my situation. I appreciate your detailed feed back and suggestions as to possible next steps to resolve my ongoing issues. Audia
Jan 14th Walter O Best technical support group I have ever dealt with.
Jan 10th All S Absolutely fantastic. Quickly remedied, and issue explained to me. Thank you.
Jan 10th Chris S As always: quick attendance, efficient and thorough
Jan 6th Bill C Dean was extremely helpful in setting up my new Apple computer. Also Dean is reliable, responsive and good to work with. I was impressed in December when Dean checked with me to see if I had the new computer. 10/10.
Jan 6th Caroline W speedy response and all sorted now, thank you.
Jan 5th Hazel W Quick response and great support as always, thank you!
Jan 5th Adam P so fast and excellent !
Jan 4th James T Thank you!
Dec 13th Francis H Thank you. - Excellent an helpful service, Dean. Francis
Dec 13th Yvonne C Once again I have received excellent and very fast response. Thank you again! Yvonne
Dec 8th Clint C Having dealt with a handful of IT support companies over the years who always promised the best service and always said they could support us even though we were Mac based users, I'd come to realise this was all rubbish just to get us to sign up as customers. I’d finally had enough and decided to look for a company who were mainly Mac focused and could deliver exactly what we needed. After an initial Zoom meeting with James discussing our next move from an in-house server to a cloud based solution I felt reassured that Purple knew what they were talking about and were more than capable of taking the stress of such a large move out of our hands and dealing with all of it. So, we simply sit back, carried on working as were were and just ‘switched over’ to Dropbox once everything had been set. They dealt with all our requirements regarding staff permissions, freelance users and always had great suggestions and solutions to improve our working process regarding rolling out new software and updating all our Macs with just one click! Amazing!! The whole team at Purple have been great but Michael Tanner should be awarded some sort of mega award for dealing with some tough problems and overcoming them, especially when suffering with severe illness at times - the man should be knighted! Purple are now the only IT support company I will ever deal with and would wholeheartedly recommend them to anyone needing advice or support.
Dec 3rd Emily A Fantastic service. Thank you!
Dec 2nd Kayleigh N Excellent support, as always. Thank you Lochie!
Nov 8th Stuart T Easy and helpful. Thanks for resolving BR
Nov 4th Karen C As always, exceptional support!!!
Nov 2nd Karen W Hi Lochie I have forwarded the email to Admin, James, Andy & Mark Have a great day Regards Karen Book keeper (Windows PC user) Space K & B
Oct 29th Jonathan G Great servuce. He's friendly and he solved my issue so fast. Thanks again Lochie for the excellent support!
Oct 21st Karen W Thank you so much for the quick reply I switched my PC off and back on again and that has resolved the probably following an update Kind regards Karen Space K&B Book keeper
Oct 12th Natasha G Really, REALLY quick and knowledgeable service. Thank you

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Jun 30th Clare M Responsive & helpful as always.
Jun 23rd Catharina W Very fast and super efficient, thanks!
Jun 23rd Clint C Once again Purple are outstanding with the support they provide. James figured out the issue and had us up and running again in no time.
Jun 21st Mark H Prompt and efficient support
Jun 20th Mark K James was very efficient and considerate. Thanks very much!
Jun 7th Hannah C Michael was super helpful :)
May 31st David R As always great support from the Purple team. Dean, Lochie and James sorted our servers transition to our new office professionally and were very helpful through out the process. Thank you! Pedro.
May 24th Nigel B Great speedy response and in the end a simple solution, but one I would not have found myself.
May 18th Hilary N Happy. Lochie confirmed WebScraper was nearly set up correctly on my Mac.
May 17th Dominic E Lochie was quick and efficient.