Slack | Service Setup | Built For Productivity
Country: CA UK

What is Slack?

Slack is a cloud-based software tool designed to facilitate communication and collaboration in the workplace. Built on the idea of “channels,” Slack allows users to create specific topic or project-based spaces where team members can send messages, share files, and have discussions in real-time. Users can join or leave these channels as needed, making it easy to manage who’s involved in different projects or discussions.

In addition to its basic chat functionality, Slack integrates with a wide array of other tools and services, such as Google Drive, Trello, and GitHub, enabling users to manage many aspects of their work within the Slack platform. This reduces the need to switch between different apps and websites, thereby improving productivity. Slack also supports direct messaging and voice and video calls, offering more personal and immediate ways to communicate. The software is available on multiple platforms, including desktop and mobile devices, ensuring users can stay connected wherever they are.

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Created to meet the needs of global organisations

Companies around the world trust Slack as their home for collaboration, especially when they need it the most.

  • Get peace of mind with 99.99% uptime SLA (Service Level Agreements)
  • Customise Slack to your business with unlimited workspaces and channels
  • Govern all of your users and teams from a single place

Slack scales with your business

No matter how big you grow or how many ways your teams work together, Slack scales with a limitless number of channels or workspaces.

  • Maps to the way that your company is organised
  • Ensures that company updates reach the entire organisation
  • Increases engagement with focused spaces for collaboration
Slack Scale
Slack security


Enterprise-grade data protection

The Slack Trust Centre connects you to their privacy, security and compliance programmes, so you have all of the information that you need to manage your data.

  • Meet compliance needs and regulatory requirements like FINRA, HIPAA and FedRAMP
  • Rest assured that Slack is using industry-accepted best practices and frameworks
  • Secure your data with innovative features like Slack Enterprise Key Management


Engagement, not installations, is how work gets done

  • Work in a way that feels natural to you, supported by a simple, intuitive user experience
  • Automate away routine tasks with custom workflows – no code needed
  • Keep projects moving, wherever you are, on desktop or mobile

Teams that use Slack are 47% more productive

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Slack Platform

Platform & Integrations

Apps that boost productivity and scale with you

  • Ensure that third-party apps are compliant
  • Standardise app permissions across your organisation
  • Drive usage with more than 2,400 apps

Get more value from your tools with Slack integrations

Slack makes all your tools work better by letting you integrate industry-leading software and custom apps right into Slack. Examples include:

  • Outlook
  • Google Drive
  • Zoom
  • Zendesk


Work with external organisations, securely

  • Retain your data security practices while collaborating with trusted organisations
  • Connect with employees, customers and partners in a single place
  • Reduce context switching, increase transparency and speed up work

A better way to work with people outside your company

Slack Connect transforms the way you work alongside your partners, vendors or customers by moving conversations out of siloed email threads and into the same place.

slack connect

Benefits To Using Slack

Centralised Communication - Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organised and accessible
Integration with Other Tools - Slack can be integrated with a wide range of other tools and services, such as Google Drive, Trello, and GitHub. This allows users to manage various aspects of their work within one platform
Real-Time Collaboration - Slack enables real-time communication and collaboration. Team members can share files, engage in discussions, and work together more effectively
Accessible from Anywhere - Slack is available on multiple platforms, including desktop and mobile devices, making it easy for team members to stay connected wherever they are
Improved Organisation - With the use of channels, conversations can be organized by project, team, or any other designation that makes sense for your organization. This makes it easy to manage and find relevant discussions
Direct and Group Messaging - Apart from channels, Slack allows for direct one-on-one messaging and creation of small group chats, enabling more private conversations and immediate communication when needed

Why Choose Purple For Help With Slack?

Purple has a proven track record of expertise and experience in the IT support industry. With a dedicated team of skilled engineers, we possess in-depth knowledge of Slack, its functionalities, and its benefits for your business.

We ensure a smooth and efficient setup process, ensuring all necessary configurations are in place to meet the specific requirements of the business. Moreover, our technicians excel in installation procedures, ensuring seamless integration with existing systems and infrastructure.

What we can do for you.

  • Channel Setup – Set up your channels in line with customer specifications and with required members.
  • Device Setup – Install Slack on user’s device, sign the user into the app/test all relevant channels are present.
  • Slack Training – Familiarising new users on how to get the most from Microsoft Teams.
  • Slack Apps & Customisations – Installing apps, integrations, or other customisations to Slack.

To find out more on why you should choose Purple, click here.

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Does Slack Sound Right For You?

If you are interested in Slack setup and training for your business, contact one of our experienced IT support team today to discuss how we can help you.

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Jun 12th Simon D Great service - got the programme working A+
Jun 10th Helen W Alex was great - sorted all the issues and got me back up and running
Jun 6th Darlene F The support received from Jack today was above and beyond my satisfaction. Great work! Thank you! Have a lovely rest of this day. We appreciate YOU! :-)
Jun 6th Niamh O Thanks for the speedy response/ help
Jun 2nd Bill S I was totally locked out and out of my depth with office 365 and outlook. I tried everything. Dean fixed it, got me up and running, (and on a weekend no less) and I am supremely grateful. Your Toronto staff rules!
May 30th Andy W Awesome, super fast response as it was an urgent requirement, thank you guys
May 29th Mark H As ever a quick response and problem sorted ... thanks Lochie!
May 22nd Georgina H Great service, as always from Purple. Thanks guys!
May 15th Salaheddin A Thank you very much for the clear communication, the helpful information, and for being professionals, thank you.
May 14th Amanda H Lots of advice and help with my iPhone.