App or Patch Management is the process of becoming aware of, and applying, the latest software updates to your Operating System (OS) and Applications (Apps) across your organisation’s devices.
The Operating System (OS) of your device, whether it’s a smartphone, tablet or computer, is instrumental in keeping your device reliable and secure.
As with all software, your OS must respond to the latest online threats and adapt to the changing usage patterns of its users, so an OS will routinely be updated several times per year, with a combination of new features and security fixes. Similarly, the apps you use on your device will also receive similar, frequent updates. Commonly, these updates fix unreliable behaviour in the app, or respond to security loopholes in the application’s code.
Your devices will routinely check-in with the MDM, which will ask them to report their current list of installed software and the version numbers.
For software which is installed and managed using the MDM itself (typically as part of a Zero-Touch Setup environment), in most cases the MDM will automatically update the OS and its applications.
Our MDM solution can apply updates not only to App Store apps, but also to a large and growing number of additional third party apps as well. The MDM system hosts the installers and will keep your devices up-to-date whenever a new release becomes available.
For software which cannot be directly managed by the MDM but is nonetheless distributed by the MDM, Purple will receive an alert for any new releases. Then, we will update the installer package within your MDM environment so that all devices receive the latest version of that app.
If you are interested in OS and Application Patch Management for your business, contact one of our experienced IT support team today to discuss how we can help you.
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|Sep 20th||Lynn H||great service as always. many thanks|
|Sep 14th||Longcroft O||Thanks so much Jack, all sorted.|
|Sep 14th||Longcroft O||Fantastic as usual, thank you Lochie.|
|Sep 14th||Amanda H||I hope the problem is solved. Sorry not to have been able to find another example of what went wrong. Definitely I can now get at the word document I was being blocked from. So, thanks for your prompt effective treatment!|
|Sep 13th||Nigel B||Very practical and quick advice that made resolving the issue very efficient|
|Sep 6th||Alexandra O||Very quick and solved the problem easily, thank you Jack.|
|Sep 5th||Chris S||another one solved....|
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|Aug 22nd||Graham R||Excellent, as always. Thanks very much!|