Reviews - Purple Computing, Apple IT Support and Consultancy for Business
Country: CA UK

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50 Most Recent Customer Feedback

Date Name Comments
Jul 18th Steve M The lady who answered the phone for my initial enquiry was very friendly & helpful. My request was turned around quickly & Lochie sent me over exactly what I needed. Very happy customer!
Jun 27th Carmen H Excellent thanks!
Jun 25th Jack T Lochie is a legend! Always helpful and resolves issues quickly!
Jun 12th Simon D Great service - got the programme working A+
Jun 10th Helen W Alex was great - sorted all the issues and got me back up and running
Jun 6th Darlene F The support received from Jack today was above and beyond my satisfaction. Great work! Thank you! Have a lovely rest of this day. We appreciate YOU! 🙂
Jun 6th Niamh O Thanks for the speedy response/ help
Jun 2nd Bill S I was totally locked out and out of my depth with office 365 and outlook. I tried everything. Dean fixed it, got me up and running, (and on a weekend no less) and I am supremely grateful. Your Toronto staff rules!
May 30th Andy W Awesome, super fast response as it was an urgent requirement, thank you guys
May 29th Mark H As ever a quick response and problem sorted ... thanks Lochie!
May 22nd Georgina H Great service, as always from Purple. Thanks guys!
May 15th Salaheddin A Thank you very much for the clear communication, the helpful information, and for being professionals, thank you.
May 14th Amanda H Lots of advice and help with my iPhone.
May 13th Matthew W Lochie's excellent! Thank you.
Apr 30th Steve B Prompt, helpful and back up and running. Thanks Dean!
Apr 24th Lee C Quick response and quick solution. Much appreciated
Apr 8th Kimberley W Made the migration from one laptop to another super simple and easy, with everything needed installed
Apr 4th Jeremy F Great customer service
Apr 3rd Laura J thanks for quick response Lochie!!
Mar 28th Maria D Thanks Jack, I appreciate your help. Maria
Mar 25th Luciano A Amazing support
Mar 19th Cate R Excellent service throughout from Lochie - very much appreciated!!
Mar 15th Felicity W Prompt response. Clear explanations
Mar 11th Laura J super speedy!
Mar 7th Karen H Prompt response and solution. But I have no idea what they've done and why it was needed!
Feb 26th Matt C Fantastic support once again from Lochie and Jack regarding my troublesome iMac. Thanks chaps - up and running 🙂
Feb 22nd Claudia C Purple saved the day again! Thanks to Lochie and Jack for getting our files back! Phew! Tremendous support.
Feb 15th Caroline P Lochie dealt with the support ticket quickly and efficiently, very satisfied. Thank you
Feb 15th Matt C Incredible support from Lochie over the last couple of days. Excellent help, super nice, and always available. THANK YOU
Feb 15th Matt B Thanks Dean!
Feb 12th Steve B Amazing support with quick response as always. Thanks
Feb 7th Adam P Totally amazing !
Feb 6th Kate Q Thankyou!
Jan 31st Adam P Unbelievably fast response. Thank you
Jan 29th Bill S fabulous, from dean in toronto
Jan 25th Freddie C Excellent support and service as always!
Jan 24th Sam H Cheers for the help Purple team. MFA is always a pain in the butt when transferring between IT Support providers, so thank you to all involved in getting us the access we need
Jan 22nd Mark H As ever, timely response and issue resolved!
Jan 22nd Elena C Quickly resolved
Jan 16th Alice S quick & easy fix, thank you 😀
Jan 10th Darlene F Dean, we truly value your expertise, patience, and support. You are a SUPER STAR!!!!! Thank you so much for everything you do and are doing. Wishing you the very best in 2024! Looking forward to continuing doing business with you! Take good care. Darlene 🙂
Jan 8th Ruth M As always, great response and always sorts out my issues. thanks
Jan 8th Craig L Good service as always. Regards Craig
Jan 5th Mark H Very prompt response and billing problem quickly solved
Jan 5th Amanda H Brilliant rapid response from Jack. I could have hugged him! Problem easily solved in a trice. I only hope I'm not speaking too soon.
Jan 4th Alex F Fantastic support and a quick call back! All was resolved via some changes Grant made. No more issues.
Dec 14th Chris S Nice!! Another quick solution to a microsoft under-the-radar-and-unanounced-change... Thanks, Lochie Kind regards Chris SW
Dec 14th Amanda H Everything done as requested. Thanks, Lochie
Dec 13th Dan M Access has been granted - thank you
Dec 6th Laura D At short notice lochie was on machine working his usual magic to get up and running

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Jul 18th Steve M The lady who answered the phone for my initial enquiry was very friendly & helpful. My request was turned around quickly & Lochie sent me over exactly what I needed. Very happy customer!
Jun 27th Carmen H Excellent thanks!
Jun 25th Jack T Lochie is a legend! Always helpful and resolves issues quickly!
Jun 12th Simon D Great service - got the programme working A+
Jun 10th Helen W Alex was great - sorted all the issues and got me back up and running
Jun 6th Darlene F The support received from Jack today was above and beyond my satisfaction. Great work! Thank you! Have a lovely rest of this day. We appreciate YOU! :-)
Jun 6th Niamh O Thanks for the speedy response/ help
Jun 2nd Bill S I was totally locked out and out of my depth with office 365 and outlook. I tried everything. Dean fixed it, got me up and running, (and on a weekend no less) and I am supremely grateful. Your Toronto staff rules!
May 30th Andy W Awesome, super fast response as it was an urgent requirement, thank you guys
May 29th Mark H As ever a quick response and problem sorted ... thanks Lochie!