Reviews - Purple Computing, Apple IT Support and Consultancy for Business
Country: CA UK

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To demonstrate our commitment to great service we welcome and encourage reviews from all of our customers.

Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).

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50 Most Recent Customer Feedback

Date Name Comments
Sep 20th Lynn H great service as always. many thanks
Sep 14th Longcroft O Thanks so much Jack, all sorted.
Sep 14th Longcroft O Fantastic as usual, thank you Lochie.
Sep 14th Amanda H I hope the problem is solved. Sorry not to have been able to find another example of what went wrong. Definitely I can now get at the word document I was being blocked from. So, thanks for your prompt effective treatment!
Sep 13th Nigel B Very practical and quick advice that made resolving the issue very efficient
Sep 6th Alexandra O Very quick and solved the problem easily, thank you Jack.
Sep 5th Chris S another one solved....
Aug 23rd Adina I Brilliant, thank you very much!
Aug 23rd Catherine E Excellent
Aug 22nd Graham R Excellent, as always. Thanks very much!
Aug 21st Aimee E Very helpful, issue was fixed with ease
Aug 18th Keith M very fast and effective support. resolved my issue there and then. many thanks
Aug 17th Caroline W Thank you so much, all appears to reworking now. A speedy response.
Aug 15th Alice S Appreciate the help despite it not being within your remit.
Aug 11th Yvonne C Thanks for quick response Lochie Yvonne
Aug 10th John M Very good. Prompt, knowledgeable, and solved more problems than I had originally requested help for.
Aug 1st Craig L Excellent service as usual.
Jul 31st Antonio Very quick and accurate response.
Jul 25th Maria D Lochie found the problem and solved it quickly
Jul 25th Paul W Jack was extremely helpful
Jul 25th Maria D Jack was helpful and efficient
Jul 25th Juan G As always, great service and response from Dean and the purple team!
Jul 24th Ralph M Excellent timely support.
Jul 21st Grant B Perfect support 🙂
Jul 20th Clare M Quickly resolved - thanks.
Jul 18th Tom B James was super helpful and responsive
Jul 13th Esther W Both Jack and Michael were amazing as always.
Jul 12th Tomas H Michael replied quickly on my ticket and resolved it quicker than I excpected and gave my Apple some additional love whilst at it. Thank you! // Tomas Brigantes Consulting
Jul 11th Adam P Fabulous service. Amazingly quick response and very helpful. Thanks Lochie.
Jul 11th Caroline W Lochie responded within minutes and updated the issue in no time.
Jul 11th Caroline W Lochie responded within minutes adn updated the issue in no time.
Jul 6th Amanda H Immediate. Helpful. Told me what to do.
Jul 4th Amanda H Very prompt helpful instructions as to what to do to a weird situation.
Jul 4th Christina D Prompt and reliable I value Purple’s support especially as the advice I get is helpful, successfully but never patronising.
Jun 26th Grant B Problem solved - many thanks Michael for the excellent support!
Jun 23rd Robert D I DEALT WITH JAMES HART HE WAS VERY GOOD
Jun 23rd Craig L Excellent service as usual.
Jun 21st Dorches... Absolutely brilliant!
Jun 16th Maria D Lochie was very helpful and quick. I am grateful for his help.
Jun 16th Robert C Outstanding service as always. It has taken us years to find a company that can deliver the level of service that Purple computing consistently deliver. Friendly and patient staff where nothing is too much trouble. Absolutely second to none.
Jun 15th Josephine T Thank you! The consultant explained that it would be hard to fix this project. I appreciate the forwardness.
Jun 14th Craig L Excellent service as always
Jun 12th Charlotte A Great! Thank you
Jun 9th Katy C Very helpful and got the problem resolved which turned out not to be straightforward.
Jun 9th Rob T Lochie is always super fast at responding and very helpful with fixing any issues as they come up.
Jun 7th Matthew P Speedy and clear
Jun 7th Lisa W Excellent thank you
Jun 1st Liam Many thanks for the support Lockie
May 31st Philippa W Brilliant as ever! Thank you
May 25th Peter G The support was fast and successful. Everything worked just perfect. Bravo!

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Sep 20th Lynn H great service as always. many thanks
Sep 14th Longcroft O Thanks so much Jack, all sorted.
Sep 14th Longcroft O Fantastic as usual, thank you Lochie.
Sep 14th Amanda H I hope the problem is solved. Sorry not to have been able to find another example of what went wrong. Definitely I can now get at the word document I was being blocked from. So, thanks for your prompt effective treatment!
Sep 13th Nigel B Very practical and quick advice that made resolving the issue very efficient
Sep 6th Alexandra O Very quick and solved the problem easily, thank you Jack.
Sep 5th Chris S another one solved....
Aug 23rd Adina I Brilliant, thank you very much!
Aug 23rd Catherine E Excellent
Aug 22nd Graham R Excellent, as always. Thanks very much!