Reviews - Purple Computing, Apple IT Support and Consultancy for Business
Country: CA UK

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Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).

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50 Most Recent Customer Feedback

Date Name Comments
Feb 22nd Claudia C Purple saved the day again! Thanks to Lochie and Jack for getting our files back! Phew! Tremendous support.
Feb 15th Caroline P Lochie dealt with the support ticket quickly and efficiently, very satisfied. Thank you
Feb 15th Matt C Incredible support from Lochie over the last couple of days. Excellent help, super nice, and always available. THANK YOU
Feb 15th Matt B Thanks Dean!
Feb 12th Steve B Amazing support with quick response as always. Thanks
Feb 7th Adam P Totally amazing !
Feb 6th Kate Q Thankyou!
Jan 31st Adam P Unbelievably fast response. Thank you
Jan 29th Bill S fabulous, from dean in toronto
Jan 25th Freddie C Excellent support and service as always!
Jan 24th Sam H Cheers for the help Purple team. MFA is always a pain in the butt when transferring between IT Support providers, so thank you to all involved in getting us the access we need
Jan 22nd Mark H As ever, timely response and issue resolved!
Jan 22nd Elena C Quickly resolved
Jan 16th Alice S quick & easy fix, thank you 😀
Jan 10th Darlene F Dean, we truly value your expertise, patience, and support. You are a SUPER STAR!!!!! Thank you so much for everything you do and are doing. Wishing you the very best in 2024! Looking forward to continuing doing business with you! Take good care. Darlene 🙂
Jan 8th Ruth M As always, great response and always sorts out my issues. thanks
Jan 8th Craig L Good service as always. Regards Craig
Jan 5th Mark H Very prompt response and billing problem quickly solved
Jan 5th Amanda H Brilliant rapid response from Jack. I could have hugged him! Problem easily solved in a trice. I only hope I'm not speaking too soon.
Jan 4th Alex F Fantastic support and a quick call back! All was resolved via some changes Grant made. No more issues.
Dec 14th Chris S Nice!! Another quick solution to a microsoft under-the-radar-and-unanounced-change... Thanks, Lochie Kind regards Chris SW
Dec 14th Amanda H Everything done as requested. Thanks, Lochie
Dec 13th Dan M Access has been granted - thank you
Dec 6th Laura D At short notice lochie was on machine working his usual magic to get up and running
Dec 5th Sophie C Excellent and speedy - thank you.
Dec 5th Stuart G Very helpful and friendly one on one session that not only resolved my issue but provided training that I can take forward for further development of our database. Thank you.
Dec 5th Stuart G Very helpful and friendly one on one session that not only resolved my issue but provided training that I can take forward for further development of our database.
Nov 30th Mark J Lochie was excellent!
Nov 27th Caroline P Absolutely first class support from Jack today. He was extremely patient and very knowledgeable and has resolved all my issues. Thank you so much for your time .
Nov 24th Ann C Fantastic Service again - my issue was resolved by Jack very quickly. Thank you ! Highly recommend Purple 🙂
Nov 22nd Barry C Awesome support. In this case it was a PICNIC problem, but very professional support despite the incapable customer.....
Nov 14th Karen W Thank you so much to Lochie for the quick response Have a great day Regards Karen
Nov 14th Longcroft O Fantastic as usual.
Nov 13th Denise W Lochie, Just to say how much I appreciate you and your great work! You are always so helpful, and both Janine and I know we can always rely on you to solve our head-scratching IT problems.
Nov 10th Barry C Very satisfied, super quick!
Nov 9th Andy K All very good and very efficient. Jack was superb. Many thanks
Nov 1st Denene W Thank you Dean for all you help and training.
Oct 24th Chris S seamless and hassle-free
Oct 19th Lynda P Thank you all very much for your great work - it was a pleasure to work with you.
Oct 18th Permanently d X
Oct 18th Esther W Lochie was brilliant. I'm just sorry I'm so dumb!
Oct 13th Sally T Super quick - thank you
Oct 9th Claudia C great work from Dean, super quick too. thanks!
Oct 6th Sage J Great work, thank you Jack.
Oct 5th Patrick D Dean provided expert, considered and thorough support showing a lot of patience
Sep 29th Hashmita P Very helpful and got my issue resolved swiftly. thank you!
Sep 29th Suzanne G Thanks for your help, Michael
Sep 22nd Amanda H Thanks, Lochie. Prompt effective treatment of annoying problem as usual!
Sep 20th Permanently d X
Sep 14th Longcroft O Thanks so much Jack, all sorted.

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Feb 22nd Claudia C Purple saved the day again! Thanks to Lochie and Jack for getting our files back! Phew! Tremendous support.
Feb 15th Caroline P Lochie dealt with the support ticket quickly and efficiently, very satisfied. Thank you
Feb 15th Matt C Incredible support from Lochie over the last couple of days. Excellent help, super nice, and always available. THANK YOU
Feb 15th Matt B Thanks Dean!
Feb 12th Steve B Amazing support with quick response as always. Thanks
Feb 7th Adam P Totally amazing !
Feb 6th Kate Q Thankyou!
Jan 31st Adam P Unbelievably fast response. Thank you
Jan 29th Bill S fabulous, from dean in toronto
Jan 25th Freddie C Excellent support and service as always!