Reviews in Google and the Apple Consultants Network are really important to us. For every review, we enter you into a regular $250 prize draw to thank you for your time.
We have multiple locations where reviews can be posted, so you can enter the draw multiple times (if you have the patience). Or maybe you left us a review already, missed out on the prize and want to enter again? No problem!
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Draw dates and winners are announced in our Newsletter so be sure to sign up. We’ll also enter you into the draw when you sign up, if you’re not already a contract customer.
To demonstrate our commitment to great service we welcome and encourage reviews from all of our customers.
Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).
Anyone can leave us a review on Google or the Apple Consultants Network website, both of which help us to keep ahead of our competitors and for which we are very grateful.
| Date | Name | Comments |
|---|---|---|
| Jan 14th | Walter O | Best technical support group I have ever dealt with. |
| Jan 10th | All S | Absolutely fantastic. Quickly remedied, and issue explained to me. Thank you. |
| Jan 10th | Chris S | As always: quick attendance, efficient and thorough |
| Jan 6th | Bill C | Dean was extremely helpful in setting up my new Apple computer. Also Dean is reliable, responsive and good to work with. I was impressed in December when Dean checked with me to see if I had the new computer. 10/10. |
| Jan 6th | Caroline W | speedy response and all sorted now, thank you. |
| Jan 5th | Hazel W | Quick response and great support as always, thank you! |
| Jan 5th | Adam P | so fast and excellent ! |
| Jan 4th | James T | Thank you! |
| Dec 13th | Francis H | Thank you. - Excellent an helpful service, Dean. Francis |
| Dec 13th | Yvonne C | Once again I have received excellent and very fast response. Thank you again! Yvonne |
| Dec 8th | Clint C | Having dealt with a handful of IT support companies over the years who always promised the best service and always said they could support us even though we were Mac based users, I'd come to realise this was all rubbish just to get us to sign up as customers. I’d finally had enough and decided to look for a company who were mainly Mac focused and could deliver exactly what we needed. After an initial Zoom meeting with James discussing our next move from an in-house server to a cloud based solution I felt reassured that Purple knew what they were talking about and were more than capable of taking the stress of such a large move out of our hands and dealing with all of it. So, we simply sit back, carried on working as were were and just ‘switched over’ to Dropbox once everything had been set. They dealt with all our requirements regarding staff permissions, freelance users and always had great suggestions and solutions to improve our working process regarding rolling out new software and updating all our Macs with just one click! Amazing!! The whole team at Purple have been great but Michael Tanner should be awarded some sort of mega award for dealing with some tough problems and overcoming them, especially when suffering with severe illness at times - the man should be knighted! Purple are now the only IT support company I will ever deal with and would wholeheartedly recommend them to anyone needing advice or support. |
| Dec 3rd | Emily A | Fantastic service. Thank you! |
| Dec 2nd | Kayleigh N | Excellent support, as always. Thank you Lochie! |
| Nov 8th | Stuart T | Easy and helpful. Thanks for resolving BR |
| Nov 4th | Karen C | As always, exceptional support!!! |
| Nov 2nd | Karen W | Hi Lochie I have forwarded the email to Admin, James, Andy & Mark Have a great day Regards Karen Book keeper (Windows PC user) Space K & B |
| Oct 29th | Jonathan G | Great servuce. He's friendly and he solved my issue so fast. Thanks again Lochie for the excellent support! |
| Oct 21st | Karen W | Thank you so much for the quick reply I switched my PC off and back on again and that has resolved the probably following an update Kind regards Karen Space K&B Book keeper |
| Oct 12th | Natasha G | Really, REALLY quick and knowledgeable service. Thank you |
| Oct 8th | David E | I didn't even know I had an issue until Lockie sorted it! |
| Oct 7th | john r | The advice and support I received was really helpful and I have no hesitation in recommending this excellent team. |
| Oct 4th | Lee C | Swift response and great advise to ensure we upgrade correctly. |
| Oct 1st | Lorna S | Excellent!! |
| Sep 30th | Rob T | Very fast response time and always friendly and helpful. |
| Sep 29th | Chris S | 17,000 images together with nearly 500 videos inadvertently removed from their individual project albums...😱 😱 😱 Calm and constructive support from team Purple and all is now restored ⭑⭑⭑⭑⭑ |
| Sep 24th | Kerry L | Super fast service, issue resolved in moments by Lochie. Excellent as always, thank you |
| Sep 14th | Sue H | All good response received 🙂 |
| Sep 14th | Kerry | Prompt and efficient service and problem resolved, fantastic service as always, thanks Lochie. I would recommend everyone to try Purple Computing, we'd never look elsewhere! |
| Sep 8th | Lynn H | Really rapid response as always. Excellent service. Hi Martyn & Lochie I have spoken to Quickbooks. I was wrong and we can use the online system so does not need to be on the server. Sorry to have wasted your time but I do appreciate your support. Not sure how long it will take to get up and running but at least it looks like Tas Books will be a thing of the past in the near future. I will keep you posted when I have transferred all the financial info and Tas Books is NR. Probably about 4-6 weeks , hopefully. Many thanks again. Kind regards Lynn Hemmings MEP Accounts Dept |
| Sep 8th | Lynn H | Really rapid response as always. Excellent service |
| Sep 8th | Simon D | You guys have always provided a remarkably responsive service. I'd like to thank you for all the help and professional support you've given to the business. |
| Sep 1st | Sally T | Great. Thank you again for your support - apologies for being such a luddite!! Thank you Sally |
| Aug 26th | Chris S | Very fast and efficient response - thank you! |
| Aug 23rd | Amanda H | Very helpful general advice including sorting out the email problem. |
| Aug 12th | Caroline W | Very quick response and all sorted. Thank you |
| Aug 2nd | Andy K | Megan acknowledged my request really quickly and Dean was first class (and very fast) in sorting out the problem. Many thanks. |
| Jul 30th | Sally T | Quick and efficient as ever! |
| Jul 21st | Charlotte B | Really helpful as always. Thanks |
| Jul 16th | Lynn H | A big thank you again fro sorting out the access issues. 5* service. Many thanks again Lynn Hemmings MEP |
| Jul 14th | Elena C | Very speedy response - excellent |
| Jul 12th | Lynn H | Excellent . Great Service. Tas Books fixed. All up and running. |
| Jul 9th | Lynn H | Dean has worked really hard to get us up and running again. I am so grateful. Just as an update. I have chased corporate again today to get some dates when we might migrate onto a new system. Don't hold your breath. Big Big thanks to Dean. Over and above. Greta member of your team. 👍🤞 Fingers crossed it will continue working for a bit. |
| Jul 2nd | Charlotte B | Really helpful team effort - much appreciated. |
| Jun 29th | Lynn H | Really prompt service 5******* |
| Jun 25th | John H | Thank you for the help with my spaming! |
| Jun 18th | Val W | brilliant thank you |
| Jun 15th | Caroline W | Speedy, thank you |
| Jun 14th | Lynn H | Dean worked really hard on this one. Very taxing. Really appreciate the time spent to get us up and running. Many thanks. |
| Jun 14th | Lynn H | Dean worked really hard today but we have a successful result. Many thanks |
| Jun 11th | Karen W | Thank you so much Michael Have a great weekend Kind regards Karen |
Want to see even more reviews?
Visit our Locations page > Choose your nearest location > then check the top left of the Google Map for all customer reviews which have been submitted directly to Google.
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When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Jan 14th | Walter O | Best technical support group I have ever dealt with. |
| Jan 10th | All S | Absolutely fantastic. Quickly remedied, and issue explained to me. Thank you. |
| Jan 10th | Chris S | As always: quick attendance, efficient and thorough |
| Jan 6th | Bill C | Dean was extremely helpful in setting up my new Apple computer. Also Dean is reliable, responsive and good to work with. I was impressed in December when Dean checked with me to see if I had the new computer. 10/10. |
| Jan 6th | Caroline W | speedy response and all sorted now, thank you. |
| Jan 5th | Hazel W | Quick response and great support as always, thank you! |
| Jan 5th | Adam P | so fast and excellent ! |
| Jan 4th | James T | Thank you! |
| Dec 13th | Francis H | Thank you. - Excellent an helpful service, Dean. Francis |
| Dec 13th | Yvonne C | Once again I have received excellent and very fast response. Thank you again! Yvonne |
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