Reviews in Google and the Apple Consultants Network are really important to us. For every review, we enter you into a regular $250 prize draw to thank you for your time.
We have multiple locations where reviews can be posted, so you can enter the draw multiple times (if you have the patience). Or maybe you left us a review already, missed out on the prize and want to enter again? No problem!
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Draw dates and winners are announced in our Newsletter so be sure to sign up. We’ll also enter you into the draw when you sign up, if you’re not already a contract customer.
To demonstrate our commitment to great service we welcome and encourage reviews from all of our customers.
Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).
Anyone can leave us a review on Google or the Apple Consultants Network website, both of which help us to keep ahead of our competitors and for which we are very grateful.
| Date | Name | Comments |
|---|---|---|
| Apr 15th | Roger F | Dean, big thanks , brilliant as always |
| Apr 14th | Richard P | Great Michael, thanks for such a prompt response. |
| Apr 13th | Barbara M | Dean is extremely knowledgeable, efficient and pleasant with his assistance and puts me completely at ease. |
| Mar 30th | Geoffrey D | very speedy! |
| Mar 30th | Simon D | You guys keep the process so simple and rewarding. Both Michael and Lochie have done exactly what I asked for and have talked me through what would have been, for me, a very difficult problem. You guys made it feel easy - but in a good way (apart from the reference to Michael's Dad!). Thank you so much. Simon |
| Mar 26th | Sean K | Support provided by Michael and James was excellent! Would highly recommend Purple Computing. |
| Mar 17th | Stephanie N | Amazingly fast response, and the issue was sorted within 30 minutes. Thank you Dean |
| Mar 12th | Steve R | Michael was very efficient in adding the new mailbox |
| Mar 3rd | Natasha G | Brilliant, knowledgeable and super-fast service as always. Thank you! |
| Feb 25th | Longcroft O | Sorted in no time as usual, thanks Lochie |
| Feb 24th | Amanda H | Thanks |
| Feb 22nd | Lynn H | Excellent service as always. Very prompt. |
| Feb 11th | Christina D | very prompting supportive - did not make me feel an idiot! |
| Feb 11th | Leanne M | The team are always so friendly and helpful nothing is ever to much trouble, they go above and beyond, I have had lots of trouble with an old laptop and new one, Lochie and Dean have been outstanding and really are a credit!! great guys! |
| Feb 5th | Pete J | Prompt response with the info I needed - tak |
| Feb 5th | Richard C | Excellent quick work |
| Feb 3rd | Les S | Another issue sorted quickly - thank you! |
| Feb 3rd | Karen W | Thank you so much Stay safe Best wishes Karen Book keeper Space K & B |
| Feb 3rd | Les S | Good support, knowledgeable team, highly recommended. |
| Feb 1st | Pete J | v prompt |
| Feb 1st | Rhona S | All staff answer quickly Lochie is the person I usually speak to. He always fixing my problem, he also talks me through anything that I do not know so I can fix the problem my self if needed |
| Jan 28th | Rosy P | Bad was rated by us, so apologies. You have done a fab job in trying to help us. Apologies, we obviously now know that it was nothing to do with the connection and someone turning things off when they shouldn't! I will work with June to get the back up line reinstated. Once we move over to fibre (problem around July) with Airband, we can cancel it. thank you! Rosy |
| Jan 26th | Josephine G | Super quick reply thank you. |
| Jan 20th | Helen B | As ever - problem solved. |
| Jan 12th | Sue T | Excellent service, always prompt and a clear resolution. |
| Jan 11th | Amanda H | Thanks. I seen to have saved it as 9 rather than 3 MB, which we think is ok and at least makes it easy to send by email. Amanda |
| Jan 8th | Zoe | Very quick and helpful service! Thank you |
| Jan 6th | Denise S | Great service, quick and prompt. Thank you |
| Dec 18th | Pedro M | 5 stars service! Very helpful, knowledgeable and friendly. |
| Dec 18th | Pedro M | 5 stars service! Very helpful, knowledgeble and friendly. |
| Dec 14th | David R | I cannot speak highly enough of James and Purple. He walked me through what I needed to do online, I did it and it worked. The highest service level I have come across for a long time. Thank you. Should I need to, I would return instantly. Regards, David |
| Dec 4th | Sally & | Very quick and clear - thank you again! |
| Dec 4th | Christina D | once again very prompt response for which I am hugely grateful. Thank you |
| Dec 2nd | Helen B | Always so helpful - very grateful to have Purple at the end of the phone/email especially in WFH times! |
| Nov 27th | Les S | Good support! |
| Nov 25th | Luke G | The support was quick, efficient and James was very friendly. |
| Nov 25th | Stephanie N | Really prompt response to my problem. I will follow advice given and feedback if the problem continues. |
| Nov 17th | Christina D | I am very satisfied by the promptness and patience that propel always shows me. Thank you |
| Nov 17th | SCMS F | Prompt, efficient and effective service provided. |
| Nov 11th | Chris J | Great support as always! Many thanks, Chris |
| Nov 11th | Simon A | Outstanding as always, fast response and very professionally fixed wen I needed a VM problem repaired ASAP. Highly recommend these guys. |
| Nov 11th | Simon A | Outstadning as always, fast response and very professionally fixed wen I needed a VM problem repaired ASAP. Highly recommend these guys. |
| Nov 10th | Matt W | Awesome and swift service as always! Cheers Purple! |
| Nov 4th | Sam P | Very quick to respond and help! |
| Nov 4th | Jacqui F | Great service from Dean at Purple Computing. Quick and efficient. |
| Oct 30th | Will J | James was really good, he solved and fixed our contacts problem, will definitely use again as I am sure we will find more problems we need help with. Many thanks |
| Oct 29th | Carlos M | Great customer service. |
| Oct 27th | Longcroft O | Brilliant as usual, sorted in no time at all. |
| Oct 26th | Jabez M | dean superb as always.. |
| Oct 21st | Chris S | Thanks Dean |
Want to see even more reviews?
Visit our Locations page > Choose your nearest location > then check the top left of the Google Map for all customer reviews which have been submitted directly to Google.
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When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Apr 15th | Roger F | Dean, big thanks , brilliant as always |
| Apr 14th | Richard P | Great Michael, thanks for such a prompt response. |
| Apr 13th | Barbara M | Dean is extremely knowledgeable, efficient and pleasant with his assistance and puts me completely at ease. |
| Mar 30th | Geoffrey D | very speedy! |
| Mar 30th | Simon D | You guys keep the process so simple and rewarding. Both Michael and Lochie have done exactly what I asked for and have talked me through what would have been, for me, a very difficult problem. You guys made it feel easy - but in a good way (apart from the reference to Michael's Dad!). Thank you so much. Simon |
| Mar 26th | Sean K | Support provided by Michael and James was excellent! Would highly recommend Purple Computing. |
| Mar 17th | Stephanie N | Amazingly fast response, and the issue was sorted within 30 minutes. Thank you Dean |
| Mar 12th | Steve R | Michael was very efficient in adding the new mailbox |
| Mar 3rd | Natasha G | Brilliant, knowledgeable and super-fast service as always. Thank you! |
| Feb 25th | Longcroft O | Sorted in no time as usual, thanks Lochie |
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