Reviews in Google and the Apple Consultants Network are really important to us. For every review, we enter you into a regular $250 prize draw to thank you for your time.
We have multiple locations where reviews can be posted, so you can enter the draw multiple times (if you have the patience). Or maybe you left us a review already, missed out on the prize and want to enter again? No problem!
Google Reviews require a Google account. Apple Consultants Network reviews require an Apple ID to verify them.
It takes no more than a minute to leave a Google review if you’re logged in. The Apple reviews take a tiny bit longer.
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Like us on Facebook or retweet any of our posts on Twitter to get an additional entry into our prize draw after you leave a review.
Draw dates and winners are announced in our Newsletter so be sure to sign up. We’ll also enter you into the draw when you sign up, if you’re not already a contract customer.
To demonstrate our commitment to great service we welcome and encourage reviews from all of our customers.
Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).
Anyone can leave us a review on Google or the Apple Consultants Network website, both of which help us to keep ahead of our competitors and for which we are very grateful.
| Date | Name | Comments |
|---|---|---|
| Jun 30th | Clare M | Responsive & helpful as always. |
| Jun 23rd | Catharina W | Very fast and super efficient, thanks! |
| Jun 23rd | Clint C | Once again Purple are outstanding with the support they provide. James figured out the issue and had us up and running again in no time. |
| Jun 21st | Mark H | Prompt and efficient support |
| Jun 20th | Mark K | James was very efficient and considerate. Thanks very much! |
| Jun 7th | Hannah C | Michael was super helpful 🙂 |
| May 31st | David R | As always great support from the Purple team. Dean, Lochie and James sorted our servers transition to our new office professionally and were very helpful through out the process. Thank you! Pedro. |
| May 24th | Nigel B | Great speedy response and in the end a simple solution, but one I would not have found myself. |
| May 18th | Hilary N | Happy. Lochie confirmed WebScraper was nearly set up correctly on my Mac. |
| May 17th | Dominic E | Lochie was quick and efficient. |
| May 11th | Gary H | As always, top draw support on all levels. |
| May 5th | Jon M | really fast and efficient solution. Friendly comms. very pleased. |
| Apr 29th | Chris S | seamless solution every time ***** |
| Apr 25th | Liz C | Prompt and helpful response from Dean as always! Thank you. |
| Apr 19th | Clint C | Fast response as always, thank you guys. |
| Apr 13th | Joe W | Top service from Michael! |
| Apr 12th | Adina L | Thank you for your support, was excellent. Solved my issues quick. |
| Apr 11th | Ryan B | Brill Thanks |
| Apr 6th | Chantelle P | excellent, friendly and efficient service |
| Apr 4th | Longcroft O | Excellent as usual. |
| Mar 16th | Nicola M | Excellent - thanks! |
| Mar 8th | Ashton E | Excellent as always |
| Mar 2nd | Roger F | Big Thanks to Lochie and Dean for giving me the extra time to fix my computer..always good to know your there |
| Feb 16th | Lindsay P | always excellent - and patient! |
| Feb 9th | Ells | Quick and efficient. |
| Feb 1st | Yvonne C | Always quick to respond and never feel unsupported with my IT issues however large or small. Thanks again Purple and Dean ! |
| Feb 1st | Becky H | I was very satisfied with the friendly and efficient service provided by Purple! |
| Jan 28th | Adam P | Fabulously quick service. Thank you |
| Jan 27th | Dr C | Thanks Dean. We appreciate that you're always available with quick solutions. |
| Jan 25th | Carlos M | Great work. Thanks. |
| Jan 24th | Audia J | Dean, Thanks for the thorough look into my situation. I appreciate your detailed feed back and suggestions as to possible next steps to resolve my ongoing issues. Audia |
| Jan 14th | Walter O | Best technical support group I have ever dealt with. |
| Jan 10th | All S | Absolutely fantastic. Quickly remedied, and issue explained to me. Thank you. |
| Jan 10th | Chris S | As always: quick attendance, efficient and thorough |
| Jan 6th | Bill C | Dean was extremely helpful in setting up my new Apple computer. Also Dean is reliable, responsive and good to work with. I was impressed in December when Dean checked with me to see if I had the new computer. 10/10. |
| Jan 6th | Caroline W | speedy response and all sorted now, thank you. |
| Jan 5th | Hazel W | Quick response and great support as always, thank you! |
| Jan 5th | Adam P | so fast and excellent ! |
| Jan 4th | James T | Thank you! |
| Dec 13th | Francis H | Thank you. - Excellent an helpful service, Dean. Francis |
| Dec 13th | Yvonne C | Once again I have received excellent and very fast response. Thank you again! Yvonne |
| Dec 8th | Clint C | Having dealt with a handful of IT support companies over the years who always promised the best service and always said they could support us even though we were Mac based users, I'd come to realise this was all rubbish just to get us to sign up as customers. I’d finally had enough and decided to look for a company who were mainly Mac focused and could deliver exactly what we needed. After an initial Zoom meeting with James discussing our next move from an in-house server to a cloud based solution I felt reassured that Purple knew what they were talking about and were more than capable of taking the stress of such a large move out of our hands and dealing with all of it. So, we simply sit back, carried on working as were were and just ‘switched over’ to Dropbox once everything had been set. They dealt with all our requirements regarding staff permissions, freelance users and always had great suggestions and solutions to improve our working process regarding rolling out new software and updating all our Macs with just one click! Amazing!! The whole team at Purple have been great but Michael Tanner should be awarded some sort of mega award for dealing with some tough problems and overcoming them, especially when suffering with severe illness at times - the man should be knighted! Purple are now the only IT support company I will ever deal with and would wholeheartedly recommend them to anyone needing advice or support. |
| Dec 3rd | Emily A | Fantastic service. Thank you! |
| Dec 2nd | Kayleigh N | Excellent support, as always. Thank you Lochie! |
| Nov 8th | Stuart T | Easy and helpful. Thanks for resolving BR |
| Nov 4th | Karen C | As always, exceptional support!!! |
| Nov 2nd | Karen W | Hi Lochie I have forwarded the email to Admin, James, Andy & Mark Have a great day Regards Karen Book keeper (Windows PC user) Space K & B |
| Oct 29th | Jonathan G | Great servuce. He's friendly and he solved my issue so fast. Thanks again Lochie for the excellent support! |
| Oct 21st | Karen W | Thank you so much for the quick reply I switched my PC off and back on again and that has resolved the probably following an update Kind regards Karen Space K&B Book keeper |
| Oct 12th | Natasha G | Really, REALLY quick and knowledgeable service. Thank you |
Want to see even more reviews?
Visit our Locations page > Choose your nearest location > then check the top left of the Google Map for all customer reviews which have been submitted directly to Google.
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When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Jun 30th | Clare M | Responsive & helpful as always. |
| Jun 23rd | Catharina W | Very fast and super efficient, thanks! |
| Jun 23rd | Clint C | Once again Purple are outstanding with the support they provide. James figured out the issue and had us up and running again in no time. |
| Jun 21st | Mark H | Prompt and efficient support |
| Jun 20th | Mark K | James was very efficient and considerate. Thanks very much! |
| Jun 7th | Hannah C | Michael was super helpful :) |
| May 31st | David R | As always great support from the Purple team. Dean, Lochie and James sorted our servers transition to our new office professionally and were very helpful through out the process. Thank you! Pedro. |
| May 24th | Nigel B | Great speedy response and in the end a simple solution, but one I would not have found myself. |
| May 18th | Hilary N | Happy. Lochie confirmed WebScraper was nearly set up correctly on my Mac. |
| May 17th | Dominic E | Lochie was quick and efficient. |
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