Reviews in Google and the Apple Consultants Network are really important to us. For every review, we enter you into a regular $250 prize draw to thank you for your time.
We have multiple locations where reviews can be posted, so you can enter the draw multiple times (if you have the patience). Or maybe you left us a review already, missed out on the prize and want to enter again? No problem!
Google Reviews require a Google account. Apple Consultants Network reviews require an Apple ID to verify them.
It takes no more than a minute to leave a Google review if you’re logged in. The Apple reviews take a tiny bit longer.
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Draw dates and winners are announced in our Newsletter so be sure to sign up. We’ll also enter you into the draw when you sign up, if you’re not already a contract customer.
To demonstrate our commitment to great service we welcome and encourage reviews from all of our customers.
Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).
Anyone can leave us a review on Google or the Apple Consultants Network website, both of which help us to keep ahead of our competitors and for which we are very grateful.
| Date | Name | Comments |
|---|---|---|
| Apr 2nd | Ros W | Dean was fantastic in taking me through a process to get my problem sorted. I did not really have a clue what I was doing but Dean persevered and was extremely patient whilst we tried various options and we got there in the end! Before the work that Dean did, both Lochie and James were also really helpful in trying to sort it out. Huge thanks. |
| Apr 1st | Andrew M | Swift/accurate diagnosis of issue and fix |
| Mar 30th | Rhona S | Always quick to answer even out of office hours, polite and always helpful. |
| Mar 30th | Rhona S | Always quick to answer even out of office hours, polite and always helpful |
| Mar 26th | Sue D | Very quick response - thank you! |
| Mar 23rd | Audrey S | Dean has been super efficient and lovely to speak to- 10 out of 10! |
| Mar 20th | Jacqui F | Brilliant support from Dean, getting me set-up at home and keeping me informed of progress whilst doing so. |
| Mar 19th | Paul S | Quick & helpful support. |
| Mar 18th | Rob C | very efficient service |
| Mar 16th | Yvonne C | Thanks Lochie , such an efficient response .... You have all been brilliant Yvonne |
| Mar 16th | James C | Vigilant and instant service as ever! Another virus caught and cleaned up with the help of Lochie. Thanks Guys! |
| Mar 12th | Yvonne C | Dean has been amazing ! Thank you so much. He has patiently worked though everything with me when I know I can be a challenge ..... A great service Yvonne |
| Mar 12th | Haytor S | Great service, Quick to reply to my request and fast to resolve the issue with no hassle. |
| Mar 12th | Emily C | Quick and friendly service as always! thank you |
| Mar 10th | admin | Thanks Dean! As usual, prompt and very effective solutions. Merci 🙂 |
| Mar 9th | Katy Z | Great speedy service, good workaround! |
| Mar 6th | sally s | prompt and very helpful. Polite staff, very efficient, thanks. |
| Mar 3rd | Mark S | The support provided on this issue was very good. Many thanks. |
| Mar 3rd | Andy R | Prompt and good communication |
| Feb 26th | Val W | Great service would thoroughly recommend - we have been using Purple for 6 years and we have always had a good experience |
| Feb 19th | Jack T | Thank you! |
| Feb 18th | Account... | Lochie always sorts my queries out, thanks |
| Feb 14th | Craig B | Always a quick reponse time, always willing to help. Thanks Craig |
| Feb 6th | Emily C | Quick and very helpful service as always, thank you Lochie |
| Jan 23rd | maddock... | What a relief ! Extremely professional, friendly and above all knowledgeable...thank you so much James for helping to unravel our Mac mystery! We hope we won't need you again, but you are know our go to! Joyce & David Maddocks |
| Jan 22nd | Lynn H | Very efficient service. problem identified and rectified quickly. PC all up and running again. Many thanks Lynn |
| Jan 16th | Jacqui F | Fast and efficient. |
| Jan 8th | Karen W | Thank you so much Happy New Year Kind regards Karen |
| Dec 31st | Laura D | Exceptional support yet again had me back up and running in 15 minutes from me discovering problem and you were meant to be closed for Christmas. Thank you Lochie |
| Dec 19th | Emily C | Helpful and quick service as always, thank you |
| Dec 16th | Fiona S | Dean was able to retrieve the information that we needed. Saved me a lot of time, thanks |
| Dec 13th | Lydia F | Very Good , I am satisfied, very quick respond and help with problem. I hope I will not have this problem again. Many thanks Lydia Forder-White |
| Dec 3rd | Simon D | Always quick and successful. Thanks. |
| Nov 22nd | James A | James Did a great job getting me back up and running. Thanks |
| Nov 21st | Tracy N | Very quick response and early resolution. Thank you |
| Nov 21st | Justin | Superb response, fast and effective as always, many thanks James! |
| Nov 19th | Mathias D | My issues was treated very quickly. Very pleased with the service. |
| Nov 13th | Sue T | Excellent service and very prompt. |
| Nov 13th | Craig B | The quality of support recieved was fantastic again, They got back to me in good time, I have spoken to a couple of different people in the company and I must say the communication is great within the company. Thanks again James Hart for a brilliant set up. |
| Nov 11th | george.... | Prompt, polite and gave us confidence. Thanks |
| Nov 6th | Darryl A | Good job. Thanks |
| Oct 25th | Debbie H | Always helpful |
| Oct 17th | helen.h... | Thank you Lochie for your support with this and for making sure that the problem was resolved (even though it can't be) |
| Oct 16th | Stuart T | Very helpful and was exactly what I needed. Thanks Dean. |
| Oct 16th | Sally H | Thank you for the prompt action - I was stuck!! |
| Oct 16th | Longcroft B | Working perfectly, thanks Lochie |
| Oct 15th | Craig B | The support I received was fantastic and the issue was resolved in a great time. Thank you for all your time and efforts, it has been much appreciated. |
| Oct 11th | Jeremy B | Sorted quickly and efficiently. |
| Oct 8th | Nic E | Thanks for the rapid response |
| Oct 7th | Emily C | Very quick and friendly service, thank you Lockie |
Want to see even more reviews?
Visit our Locations page > Choose your nearest location > then check the top left of the Google Map for all customer reviews which have been submitted directly to Google.
Learn more about how your business can benefit from our services:
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Apr 2nd | Ros W | Dean was fantastic in taking me through a process to get my problem sorted. I did not really have a clue what I was doing but Dean persevered and was extremely patient whilst we tried various options and we got there in the end! Before the work that Dean did, both Lochie and James were also really helpful in trying to sort it out. Huge thanks. |
| Apr 1st | Andrew M | Swift/accurate diagnosis of issue and fix |
| Mar 30th | Rhona S | Always quick to answer even out of office hours, polite and always helpful. |
| Mar 30th | Rhona S | Always quick to answer even out of office hours, polite and always helpful |
| Mar 26th | Sue D | Very quick response - thank you! |
| Mar 23rd | Audrey S | Dean has been super efficient and lovely to speak to- 10 out of 10! |
| Mar 20th | Jacqui F | Brilliant support from Dean, getting me set-up at home and keeping me informed of progress whilst doing so. |
| Mar 19th | Paul S | Quick & helpful support. |
| Mar 18th | Rob C | very efficient service |
| Mar 16th | Yvonne C | Thanks Lochie , such an efficient response .... You have all been brilliant Yvonne |
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