All organisations routinely purchase, re-purpose and set up new devices. Smaller organisations may do this infrequently, whereas larger ones with higher staff numbers and churn will purchase or re-purpose existing devices very frequently.
Zero-Touch Setup is a system where devices such as computers, tablets and smartphones being issued to your staff will automatically complete the vast majority of their setup straight out of the box. We use a central system called an MDM (Mobile Device Management) platform to define your setup policies, then your devices talk to the MDM to self-configure in line with those policies.
Under this system, the devices literally require zero touches (or at least minimal) by an IT person or a staff member to get them ready to work. This might include pre-installing business-critical apps, data, security settings, custom wallpaper and web shortcuts.
Regardless of organisation size, it’s vital to define a standard protocol for the setup of devices. This provides a consistent IT experience for users, while also ensuring all devices are aligned with modern security best practices and your own usage policies.
Smaller organisations can be inconsistent with device setup, as they do it infrequently and usually do not have a well-defined protocol. Equally, larger organisations with a higher frequency of device setup will spend more time on setup work and will be more prone to making manual device setup errors or omissions. In the case of failing to set the correct security parameters, this could become very costly down the line.
By using your MDM (Mobile Device Management) system to implement a Zero-Touch Setup policy, you will benefit from:
If you are interested in Zero-Touch Deployment for your business, contact one of our experienced IT support team today to discuss how we can help you.
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