Business IT Support For Event Management Companies | Purple
Country: CA UK
Diagram showing event planning process including event logistics, event budgeting and other business functions.

Case Study: Business IT Support for Event Management and Theming


 

Diagram showing event planning process including event logistics, event budgeting and other business functions.

At Purple, we have a long history of providing IT support for event managers and theming companies.

Event managers are a creative bunch, often using Macs and other Apple products to get their work done.

If you’re part of an event management business looking for better solutions for your IT systems, wired and WiFi networking, software solutions and workflows, read on to find out what Purple can do for you.

Typical Needs Of Your Event Management Business

Modern, web-based project management with matching mobile apps
Design tools such as Trimble Sketchup, VectorWorks, AutoDesk and other CAD tools
Microsoft Excel, Google Sheets or Apple Numbers for costings and number crunching
File sharing tools to allow finance, design and logistics staff work together effectively
Companywide instant messaging, video and audio calls to aid collaboration between departments
Online quoting for beautiful brochures and bespoke, fast and accurate proposals
A reliable email platform for client communications
Electronic sign-off for proposals, quotes and your terms
Modern online accounting software, such as QuickBooks or Xero, for invoicing and expenses on-the-go
Large-scale, portable WiFi solutions for conferences and events

From The Client: Transform Venue Limited

Great Relationship

We’ve been supporting our good friends Jabez, Michelle and their amazing team at
Transform
for over 7 years. They even organised our director’s ski-themed wedding reception… in Dorset, in the middle of May. Quite an achievement.

IT Goals

The primary goals for
Transform
have always been a highly reliable email service, with beautifully branded HTML email signatures. They use Dropbox for file sharing and collaboration along with 3D tools like Sketchup. Over the years, we have helped with a wide spectrum of services including malware protection, calendar sharing and management solutions, SSD hardware upgrades, backups, macOS update management and a whole range of other general day-to-day assistance.

Delivering Value

As Jabez says below, our IT support for event managers delivers value by saving time and avoiding stressful issues. This is especially important in the creative sector: we’re here to help you keep focus on your vision for your client, not the day-to-day IT issues.

Logo of Transform Venue Limited event thumbing and venue transformation service and client of Purple | Certified Apple IT Support


I contacted Purple computing in 2013 when we started Transform, as we felt we needed a Mac specialist to set up our hub and troubleshoot when any problems arrived.

In the years we have worked with them, they have been incredibly reactive and solved any problem in a timely and efficient manner. Their technicians are polite, knowledgable, diligent and very thorough.

The money we have very spent on Purple’s support has been easily recouped in saved work hours.

Jabez Maclaren –
Transform Venue Limited

Event Managers – Get In Touch!

We would love to hear from you about your event management and theming business. No obligation, no hard sell. Tell us what you’re struggling with and we will be sure to help.

Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Jul 18th Steve M The lady who answered the phone for my initial enquiry was very friendly & helpful. My request was turned around quickly & Lochie sent me over exactly what I needed. Very happy customer!
Jun 27th Carmen H Excellent thanks!
Jun 25th Jack T Lochie is a legend! Always helpful and resolves issues quickly!
Jun 12th Simon D Great service - got the programme working A+
Jun 10th Helen W Alex was great - sorted all the issues and got me back up and running
Jun 6th Darlene F The support received from Jack today was above and beyond my satisfaction. Great work! Thank you! Have a lovely rest of this day. We appreciate YOU! :-)
Jun 6th Niamh O Thanks for the speedy response/ help
Jun 2nd Bill S I was totally locked out and out of my depth with office 365 and outlook. I tried everything. Dean fixed it, got me up and running, (and on a weekend no less) and I am supremely grateful. Your Toronto staff rules!
May 30th Andy W Awesome, super fast response as it was an urgent requirement, thank you guys
May 29th Mark H As ever a quick response and problem sorted ... thanks Lochie!