Shared Mailboxes - Adding To Outlook 2016 / 2019 (Windows)
Red Mailboxes. Adding shared mailboxes to Microsoft Outlook 2016

Shared Mailboxes – Adding To Outlook 2016 / 2019 (Windows)


Introduction

This document describes how to add an Exchange Online Shared Mailbox to Office 2016 for Windows.

Method

Open A Shared Mailbox 

  1. Ensure Outlook is the active application
  2. Click File > Account Settings > Account Settings
  3. On the Email tab in the list, select the Exchange account, click Change, and then click More Settings
  4. On the Advanced tab, under Open these additional mailboxes, click Add, and then type the name of the Shared Mailbox you wish to add

Opening A Colleague’s Mailbox

The exact same steps as above will allow you to add another user’s mailbox if you have been granted permission to do so.

Sources

Internal Document

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