Telephony refers to the technology and systems used for communication over long distances using the telephone network. It involves the transmission of voice and data signals between two or more parties through wired or wireless communication channels.
Some examples of telephony include traditional landline phones, mobile phones, video conferencing systems, and voice over internet protocol (VoIP) technology. These technologies have revolutionised the way we communicate, enabling people to connect with each other from anywhere in the world. Telephony has also played a critical role in business operations, facilitating remote communication and collaboration among team members, partners, and customers.
Long associated with voice communication, the advent of digital phones and data sharing evolved telephony to also include text messaging, video calling, video conferencing, voicemail, call recording and faxing using a range of devices.
Our Telephony & Video solutions are chosen meticulously from reputable technology partners who are known for their dependability and business features. We do not subscribe to the idea that a single solution can suit all circumstances, hence, our infrastructure is customised to match each customer’s unique environment and budget.
Please take a look below for the current Telephony & Video services that we can offer you. You can also click below to contact a member of the Purple team for advice on which Telephony & Video solution would be right for your business.
If you’re not exactly sure what you need, give us a call. One of our friendly team of IT engineers will listen to the challenges you’re facing and point you in the right direction for more information. We also offer a free, no-obligation consultation visit for new business customers.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| May 25th | Peter G | The support was fast and successful. Everything worked just perfect. Bravo! |
| May 15th | Mark H | As usual, timely and efficient. |
| May 15th | Caroline C | Thank you so much for resolving my problems so swiftly this morning. That's very much appreciated. |
| May 10th | Kelly C | Dean has been amazing to work with throughout this project! He was very responsive and knowledgable. We look forward to more support from Dean and team in the future! |
| May 3rd | Craig L | Quick service as usual. |
| May 3rd | Amanda H | Many thanks Lochie for a quick and successful response |
| May 3rd | Craig L | Helpful as usual. |
| Apr 21st | Lorna S | Dean has given excellent support |
| Apr 19th | Jane E | Thank you James for responding so quickly, identifying the issue with my battery and booking me a session with Apple. I'm very grateful. :) |
| Apr 18th | Craig L | Good service as usual. |
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