Telephony refers to the technology and systems used for communication over long distances using the telephone network. It involves the transmission of voice and data signals between two or more parties through wired or wireless communication channels.
Some examples of telephony include traditional landline phones, mobile phones, video conferencing systems, and voice over internet protocol (VoIP) technology. These technologies have revolutionised the way we communicate, enabling people to connect with each other from anywhere in the world. Telephony has also played a critical role in business operations, facilitating remote communication and collaboration among team members, partners, and customers.
Long associated with voice communication, the advent of digital phones and data sharing evolved telephony to also include text messaging, video calling, video conferencing, voicemail, call recording and faxing using a range of devices.
Our Telephony & Video solutions are chosen meticulously from reputable technology partners who are known for their dependability and business features. We do not subscribe to the idea that a single solution can suit all circumstances, hence, our infrastructure is customised to match each customer’s unique environment and budget.
Please take a look below for just some of the current Telephony & Video services that we can offer you. You can also click below to contact a member of the Purple team for advice on which Telephony & Video solution would be right for your business.
If you’re not exactly sure what you need, give us a call. One of our friendly team of IT engineers will listen to the challenges you’re facing and point you in the right direction for more information. We also offer a free, no-obligation consultation visit for new business customers.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Nov 30th | Mark J | Lochie was excellent! |
| Nov 27th | Caroline P | Absolutely first class support from Jack today. He was extremely patient and very knowledgeable and has resolved all my issues. Thank you so much for your time . |
| Nov 24th | Ann C | Fantastic Service again - my issue was resolved by Jack very quickly. Thank you ! Highly recommend Purple :) |
| Nov 22nd | Barry C | Awesome support. In this case it was a PICNIC problem, but very professional support despite the incapable customer..... |
| Nov 14th | Karen W | Thank you so much to Lochie for the quick response Have a great day Regards Karen |
| Nov 14th | Longcroft O | Fantastic as usual. |
| Nov 13th | Denise W | Lochie, Just to say how much I appreciate you and your great work! You are always so helpful, and both Janine and I know we can always rely on you to solve our head-scratching IT problems. |
| Nov 10th | Barry C | Very satisfied, super quick! |
| Nov 9th | Andy K | All very good and very efficient. Jack was superb. Many thanks |
| Nov 1st | Denene W | Thank you Dean for all you help and training. |
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