Telephony refers to the technology and systems used for communication over long distances using the telephone network. It involves the transmission of voice and data signals between two or more parties through wired or wireless communication channels.
Some examples of telephony include traditional landline phones, mobile phones, video conferencing systems, and voice over internet protocol (VoIP) technology. These technologies have revolutionised the way we communicate, enabling people to connect with each other from anywhere in the world. Telephony has also played a critical role in business operations, facilitating remote communication and collaboration among team members, partners, and customers.
Long associated with voice communication, the advent of digital phones and data sharing evolved telephony to also include text messaging, video calling, video conferencing, voicemail, call recording and faxing using a range of devices.
Our Telephony & Video solutions are chosen meticulously from reputable technology partners who are known for their dependability and business features. We do not subscribe to the idea that a single solution can suit all circumstances, hence, our infrastructure is customised to match each customer’s unique environment and budget.
Please take a look below for just some of the current Telephony & Video services that we can offer you. You can also click below to contact a member of the Purple team for advice on which Telephony & Video solution would be right for your business.
If you’re not exactly sure what you need, give us a call. One of our friendly team of IT engineers will listen to the challenges you’re facing and point you in the right direction for more information. We also offer a free, no-obligation consultation visit for new business customers.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Comments | |
|---|---|---|
| Sep 15th | Jack and Diogo were very supportive and tried a few methods to solve the issues on my macbook. Gabi was also very supportive and resolved the issue with my macbook. | |
| Sep 11th | Super quick which was greatly appreciated given the time pressure, thank you. | |
| Sep 10th | It took too long to get it sorted. Phillip was the one who fixed the issue. Thank you. | |
| Sep 8th | Chris was fantastic | |
| Sep 4th | Issue was rectified quickly and the person who helped me politely and gave me great confidence | |
| Sep 4th | Jack sorted in no time. Thank you Jack! | |
| Sep 4th | Jack was fast straight to the point and he solved everything. | |
| Sep 2nd | Jack is always awesome!! Always solves the issue and goes above and beyond to sort the problem out. Can't fault! | |
| Aug 27th | I did have to wait but in the end it was very professional support, thank you. | |
| Aug 26th | Jack was fab as always, thank you. Response time was slower than usual though. |
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