Case Studies | Purple Computing, Apple IT Support for Business

Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date	Name	Comments
Apr 2nd	Ros W	Dean was fantastic in taking me through a process to get my problem sorted. I did not really have a clue what I was doing but Dean persevered and was extremely patient whilst we tried various options and we got there in the end! Before the work that Dean did, both Lochie and James were also really helpful in trying to sort it out. Huge thanks.
Apr 1st	Andrew M	Swift/accurate diagnosis of issue and fix
Mar 30th	Rhona S	Always quick to answer even out of office hours, polite and always helpful.
Mar 30th	Rhona S	Always quick to answer even out of office hours, polite and always helpful
Mar 26th	Sue D	Very quick response - thank you!
Mar 23rd	Audrey S	Dean has been super efficient and lovely to speak to- 10 out of 10!
Mar 20th	Jacqui F	Brilliant support from Dean, getting me set-up at home and keeping me informed of progress whilst doing so.
Mar 19th	Paul S	Quick & helpful support.
Mar 18th	Rob C	very efficient service
Mar 16th	Yvonne C	Thanks Lochie , such an efficient response .... You have all been brilliant Yvonne

Date

Name

Comments

Apr 2nd

Ros W

Dean was fantastic in taking me through a process to get my problem sorted. I did not really have a clue what I was doing but Dean persevered and was extremely patient whilst we tried various options and we got there in the end! Before the work that Dean did, both Lochie and James were also really helpful in trying to sort it out. Huge thanks.

Apr 1st

Andrew M

Swift/accurate diagnosis of issue and fix

Mar 30th

Rhona S

Always quick to answer even out of office hours, polite and always helpful.

Mar 30th

Rhona S

Always quick to answer even out of office hours, polite and always helpful

Mar 26th

Sue D

Very quick response - thank you!

Mar 23rd

Audrey S

Dean has been super efficient and lovely to speak to- 10 out of 10!

Mar 20th

Jacqui F

Brilliant support from Dean, getting me set-up at home and keeping me informed of progress whilst doing so.

Mar 19th

Paul S

Quick & helpful support.

Mar 18th

Rob C

very efficient service

Mar 16th

Yvonne C

Thanks Lochie , such an efficient response .... You have all been brilliant Yvonne