We understand that certain events and tasks demand on-site support to ensure efficient and effective resolution. Whether it’s a critical hardware failure or the installation of new equipment and infrastructure, our dedicated IT engineers are equipped to provide the necessary assistance. By offering reliable on-site support services, we empower businesses to minimise downtime, maximise productivity, and maintain smooth operation.
One of the key advantages of leveraging Purple’s on-site support is the ability to address complex technical issues that require physical intervention. In situations where remote troubleshooting falls short, our skilled technicians can promptly diagnose and resolve hardware failures, connectivity problems, or other issues that cannot be resolved remotely. This hands-on approach ensures that businesses experience minimal disruption and can quickly resume their normal operations.
By partnering with Purple Computing for on-site support, your business can enjoy peace of mind knowing that you have a dedicated team ready to deliver timely and effective solutions whenever and wherever they are needed.
If you’d like to learn more about why you should choose Purple for your IT support and finding out why we lead the way in response time, please click ‘Find Out More’.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| May 25th | Peter G | The support was fast and successful. Everything worked just perfect. Bravo! |
| May 15th | Mark H | As usual, timely and efficient. |
| May 15th | Caroline C | Thank you so much for resolving my problems so swiftly this morning. That's very much appreciated. |
| May 10th | Kelly C | Dean has been amazing to work with throughout this project! He was very responsive and knowledgable. We look forward to more support from Dean and team in the future! |
| May 3rd | Craig L | Quick service as usual. |
| May 3rd | Amanda H | Many thanks Lochie for a quick and successful response |
| May 3rd | Craig L | Helpful as usual. |
| Apr 21st | Lorna S | Dean has given excellent support |
| Apr 19th | Jane E | Thank you James for responding so quickly, identifying the issue with my battery and booking me a session with Apple. I'm very grateful. :) |
| Apr 18th | Craig L | Good service as usual. |
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