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Our Review Policy

To demonstrate our commitment to great service we welcome and encourage reviews from all of our customers.

Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).

Anyone can leave us a review on Google or the Apple Consultants Network website, both of which help us to keep ahead of our competitors and for which we are very grateful.

50 Most Recent Customer Feedback

Date Name Comments
Nov 13th Sue T Excellent service and very prompt.
Nov 13th Craig B The quality of support recieved was fantastic again, They got back to me in good time, I have spoken to a couple of different people in the company and I must say the communication is great within the company. Thanks again James Hart for a brilliant set up.
Nov 11th george.... Prompt, polite and gave us confidence. Thanks
Nov 6th Darryl A Good job. Thanks
Oct 25th Debbie H Always helpful
Oct 17th helen.h... Thank you Lochie for your support with this and for making sure that the problem was resolved (even though it can't be)
Oct 16th Stuart T Very helpful and was exactly what I needed. Thanks Dean.
Oct 16th Sally H Thank you for the prompt action - I was stuck!!
Oct 16th Longcroft B Working perfectly, thanks Lochie
Oct 15th Craig B The support I received was fantastic and the issue was resolved in a great time. Thank you for all your time and efforts, it has been much appreciated.
Oct 11th Jeremy B Sorted quickly and efficiently.
Oct 8th Nic E Thanks for the rapid response
Oct 7th Emily C Very quick and friendly service, thank you Lockie
Oct 4th Stephane D Pleasant experience again, nice one guys, thank you! 🙂
Oct 3rd Office H Very fast and efficient service (as always!). Thank you for your assistance.
Oct 2nd Richard P Great job, thanks Richard
Oct 2nd Lindsay P as always, these guys are fast efficient and professional. difficult to fault.
Oct 2nd Lindsay P as always, these guys are fast efficient and professional. difficult to fault.
Sep 27th Laura D We are very grateful for the recent help we have received having installed various new products, it has been done very promptly and the major work being done out of hours has been invaluable. Yet again 10 out of 10 for all staff at Purple for a brilliant job done efficiently and quickly to keep us going. From all at Longcroft
Sep 26th Jemma D lochie is always the best
Sep 12th Stephane D Friendly / professional person with positive attitude, pleasure to be looked after by Dean, big thumbs up! 🙂
Sep 10th Longcroft B Excellent as usual
Sep 5th Hugh J Deans the man if he cant do it no one can
Sep 5th Jackie R Has been great service, really quick. Very happy 🙂
Aug 29th Ruth M As always, the Purple team are quick to respond and very helpful. Thanks for keeping Nudge going!
Aug 23rd Roger F Brill as usual thanks
Aug 20th Sandra Absolutely Fabulous
Aug 20th Nancy D This support was exceptionally fast and very helpful. Also, I learned new functions that will be helpful to me in the future.
Aug 19th Debbie H great - thanks!
Aug 16th Brent C Fast response from first email and the VPN was setup quickly, much appreciated.
Aug 16th Lynn H really good support. Many thanks
Aug 15th Ian W Very quick reply to the problem and solved within minutes. Thanks
Aug 13th Andy K Brilliant support, very much appreciated. Thank you
Aug 9th Lynn H Really good service. Very quick. Communication via emails really good. Many thanks Lynn
Aug 6th Shirley W Thank you so much for all the help with the queries so far, and look forward to Martyn's visit on Monday. Really appreciate all your expertise and support that makes all the difference.
Aug 5th Jacqui F Fast reply and seems to have sorted the issue.
Aug 1st Jacqui F Lochie was great! Fast reply to my initial query. Sorted the problem quickly and kept me informed
Jul 31st Ian H Thank You, Quick response and very helpful
Jul 24th Lynn H Very efficient service. Many thanks for fixing the problem. Hopefully it won't come back. Kind regards Lynn
Jul 23rd Simon A Always prompt and pleasant service, thanks guys
Jul 18th helen.h... Really good support from you guys for an old timer. Many thanks
Jul 17th Tracy N I called in via phone as Outlook had stopped working and wifi hardware was disabled. Joe's response was immediate and resolved using TeamViewer to identify and rectify the issue quickly. Thanks very much!
Jul 16th Graham S Quick and helpful, as always, Thank you
Jul 11th Roger F Lochie as always prompt response and rectification Thanks
Jul 8th Christine K Brilliant - thank you.
Jul 5th Yvonne C Amazing fast service in the usual friendly and efficient way ! Thank you Dean
Jul 3rd Sophie H Thanks for your help!
Jul 1st Pip K What you say makes perfect sense James. I’m just trying to find that person: he/she must be out there somewhere! Thanks anyway Pip K
Jun 28th Chris J Great support as always. thank you !
Jun 27th GKD R Always very swift and helpful replies. Thanks guys!

Not Convinced?

Want to see even more reviews?

Visit our Locations page > Choose your nearest location > then check the top left of the Google Map for all customer reviews which have been submitted directly to Google.

Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Nov 13th Sue T Excellent service and very prompt.
Nov 13th Craig B The quality of support recieved was fantastic again, They got back to me in good time, I have spoken to a couple of different people in the company and I must say the communication is great within the company. Thanks again James Hart for a brilliant set up.
Nov 11th george.... Prompt, polite and gave us confidence. Thanks
Nov 6th Darryl A Good job. Thanks
Oct 25th Debbie H Always helpful
Oct 17th helen.h... Thank you Lochie for your support with this and for making sure that the problem was resolved (even though it can't be)
Oct 16th Stuart T Very helpful and was exactly what I needed. Thanks Dean.
Oct 16th Sally H Thank you for the prompt action - I was stuck!!
Oct 16th Longcroft B Working perfectly, thanks Lochie
Oct 15th Craig B The support I received was fantastic and the issue was resolved in a great time. Thank you for all your time and efforts, it has been much appreciated.