Reviews | Purple Computing, Apple IT Support for Business
Country: UK CA

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To demonstrate our commitment to great service we welcome and encourage reviews from all of our customers.

Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).

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50 Most Recent Customer Feedback

Date Name Comments
Jul 3rd Sally & Quick and efficient resolution - Thank you Lochie
Jul 2nd Lindsay P Thanks - all you need in one phone call. Reassurance you're not an idiot, quick fixing of glitches and totally professional service....
Jul 2nd Emily C Quick and efficient service as always, thank you
Jun 18th Alexandra N As always, the team at Purple are knowledgeable, efficient and a pleasure to work with.
Jun 16th Caron G Its like having a new machine. thank you!
Jun 4th Amanda H Thanks for helping me so quickly.
May 20th Richard C Quick and easy solution.
May 15th Ed W Speedy resolution, good communication.
May 15th Lynn H Really great immediate response. Very comprehensive explanation of the spoof email problem. Many thanks for understanding the issue and resolving so quickly.
May 15th Lou M Sorted the problem quickly and offered great reassurance for my anxious mind. Really pleased it’s been resolved.
May 13th Lynn H Excellent service. First rate. Lochie was very knowledgeable
May 7th Charles P Very good, problem resolved by rolling my outlook back to a version before the latest update which seems to have resolved the issue.
May 5th Alan H All fixed in a record time! Thanks for your help.
Apr 30th Yvonne C Sorry I can't leave a better review as I don't have a Google account ! But I think your service is amazing ! Thank you
Apr 29th Lydia F Hi Dean, Thank you for your help Everything is working now Lydia Forde-White
Apr 29th Darryl A Fast response, thanks
Apr 20th Lynn H The speed of the response is excellent. Your staff know how to fix problems and always keep me updated by emails.
Apr 15th Debbie H always a comfort to know there's someone at the other end for those "OMG, what have I done?" moments - thank you!
Apr 9th Carlos M This have been sorted in a quick and efficient way, as always. Thank you for your help.
Apr 9th Sue A as usual James was efficient and sorted my problem - I hope!
Apr 7th Lee C Quickly arranged a time to call and remotely link to our server. Thanks
Apr 2nd Ros W Dean was fantastic in taking me through a process to get my problem sorted. I did not really have a clue what I was doing but Dean persevered and was extremely patient whilst we tried various options and we got there in the end! Before the work that Dean did, both Lochie and James were also really helpful in trying to sort it out. Huge thanks.
Apr 1st Andrew M Swift/accurate diagnosis of issue and fix
Mar 30th Rhona S Always quick to answer even out of office hours, polite and always helpful.
Mar 30th Rhona S Always quick to answer even out of office hours, polite and always helpful
Mar 26th Sue D Very quick response - thank you!
Mar 23rd Audrey S Dean has been super efficient and lovely to speak to- 10 out of 10!
Mar 20th Jacqui F Brilliant support from Dean, getting me set-up at home and keeping me informed of progress whilst doing so.
Mar 19th Paul S Quick & helpful support.
Mar 18th Rob C very efficient service
Mar 16th Yvonne C Thanks Lochie , such an efficient response .... You have all been brilliant Yvonne
Mar 16th James C Vigilant and instant service as ever! Another virus caught and cleaned up with the help of Lochie. Thanks Guys!
Mar 12th Yvonne C Dean has been amazing ! Thank you so much. He has patiently worked though everything with me when I know I can be a challenge ..... A great service Yvonne
Mar 12th Haytor S Great service, Quick to reply to my request and fast to resolve the issue with no hassle.
Mar 12th Emily C Quick and friendly service as always! thank you
Mar 10th admin Thanks Dean! As usual, prompt and very effective solutions. Merci 🙂
Mar 9th Katy Z Great speedy service, good workaround!
Mar 6th sally s prompt and very helpful. Polite staff, very efficient, thanks.
Mar 3rd Mark S The support provided on this issue was very good. Many thanks.
Mar 3rd Andy R Prompt and good communication
Feb 26th Val W Great service would thoroughly recommend - we have been using Purple for 6 years and we have always had a good experience
Feb 19th Jack T Thank you!
Feb 18th Account... Lochie always sorts my queries out, thanks
Feb 14th Craig B Always a quick reponse time, always willing to help. Thanks Craig
Feb 6th Emily C Quick and very helpful service as always, thank you Lochie
Jan 23rd maddock... What a relief ! Extremely professional, friendly and above all knowledgeable...thank you so much James for helping to unravel our Mac mystery! We hope we won't need you again, but you are know our go to! Joyce & David Maddocks
Jan 22nd Lynn H Very efficient service. problem identified and rectified quickly. PC all up and running again. Many thanks Lynn
Jan 16th Jacqui F Fast and efficient.
Jan 8th Karen W Thank you so much Happy New Year Kind regards Karen
Dec 31st Laura D Exceptional support yet again had me back up and running in 15 minutes from me discovering problem and you were meant to be closed for Christmas. Thank you Lochie

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Jul 3rd Sally & Quick and efficient resolution - Thank you Lochie
Jul 2nd Lindsay P Thanks - all you need in one phone call. Reassurance you're not an idiot, quick fixing of glitches and totally professional service....
Jul 2nd Emily C Quick and efficient service as always, thank you
Jun 18th Alexandra N As always, the team at Purple are knowledgeable, efficient and a pleasure to work with.
Jun 16th Caron G Its like having a new machine. thank you!
Jun 4th Amanda H Thanks for helping me so quickly.
May 20th Richard C Quick and easy solution.
May 15th Ed W Speedy resolution, good communication.
May 15th Lynn H Really great immediate response. Very comprehensive explanation of the spoof email problem. Many thanks for understanding the issue and resolving so quickly.
May 15th Lou M Sorted the problem quickly and offered great reassurance for my anxious mind. Really pleased it’s been resolved.