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Our Review Policy

To demonstrate our commitment to great service we welcome and encourage reviews from all of our customers.

Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).

Anyone can leave us a review on Google or the Apple Consultants Network website, both of which help us to keep ahead of our competitors and for which we are very grateful.

50 Most Recent Customer Feedback

Date Name Comments
Feb 19th Jack T Thank you!
Feb 18th Account... Lochie always sorts my queries out, thanks
Feb 14th Craig B Always a quick reponse time, always willing to help. Thanks Craig
Feb 6th Emily C Quick and very helpful service as always, thank you Lochie
Jan 23rd maddock... What a relief ! Extremely professional, friendly and above all knowledgeable...thank you so much James for helping to unravel our Mac mystery! We hope we won't need you again, but you are know our go to! Joyce & David Maddocks
Jan 22nd Lynn H Very efficient service. problem identified and rectified quickly. PC all up and running again. Many thanks Lynn
Jan 16th Jacqui F Fast and efficient.
Jan 8th Karen W Thank you so much Happy New Year Kind regards Karen
Dec 31st Laura D Exceptional support yet again had me back up and running in 15 minutes from me discovering problem and you were meant to be closed for Christmas. Thank you Lochie
Dec 19th Emily C Helpful and quick service as always, thank you
Dec 16th Fiona S Dean was able to retrieve the information that we needed. Saved me a lot of time, thanks
Dec 13th Lydia F Very Good , I am satisfied, very quick respond and help with problem. I hope I will not have this problem again. Many thanks Lydia Forder-White
Dec 3rd Simon D Always quick and successful. Thanks.
Nov 22nd James A James Did a great job getting me back up and running. Thanks
Nov 21st Tracy N Very quick response and early resolution. Thank you
Nov 21st Justin Superb response, fast and effective as always, many thanks James!
Nov 19th Mathias D My issues was treated very quickly. Very pleased with the service.
Nov 13th Sue T Excellent service and very prompt.
Nov 13th Craig B The quality of support recieved was fantastic again, They got back to me in good time, I have spoken to a couple of different people in the company and I must say the communication is great within the company. Thanks again James Hart for a brilliant set up.
Nov 11th george.... Prompt, polite and gave us confidence. Thanks
Nov 6th Darryl A Good job. Thanks
Oct 25th Debbie H Always helpful
Oct 17th helen.h... Thank you Lochie for your support with this and for making sure that the problem was resolved (even though it can't be)
Oct 16th Stuart T Very helpful and was exactly what I needed. Thanks Dean.
Oct 16th Sally H Thank you for the prompt action - I was stuck!!
Oct 16th Longcroft B Working perfectly, thanks Lochie
Oct 15th Craig B The support I received was fantastic and the issue was resolved in a great time. Thank you for all your time and efforts, it has been much appreciated.
Oct 11th Jeremy B Sorted quickly and efficiently.
Oct 8th Nic E Thanks for the rapid response
Oct 7th Emily C Very quick and friendly service, thank you Lockie
Oct 4th Stephane D Pleasant experience again, nice one guys, thank you! 🙂
Oct 3rd Office H Very fast and efficient service (as always!). Thank you for your assistance.
Oct 2nd Richard P Great job, thanks Richard
Oct 2nd Lindsay P as always, these guys are fast efficient and professional. difficult to fault.
Oct 2nd Lindsay P as always, these guys are fast efficient and professional. difficult to fault.
Sep 27th Laura D We are very grateful for the recent help we have received having installed various new products, it has been done very promptly and the major work being done out of hours has been invaluable. Yet again 10 out of 10 for all staff at Purple for a brilliant job done efficiently and quickly to keep us going. From all at Longcroft
Sep 26th Jemma D lochie is always the best
Sep 12th Stephane D Friendly / professional person with positive attitude, pleasure to be looked after by Dean, big thumbs up! 🙂
Sep 10th Longcroft B Excellent as usual
Sep 5th Hugh J Deans the man if he cant do it no one can
Sep 5th Jackie R Has been great service, really quick. Very happy 🙂
Aug 29th Ruth M As always, the Purple team are quick to respond and very helpful. Thanks for keeping Nudge going!
Aug 23rd Roger F Brill as usual thanks
Aug 20th Sandra Absolutely Fabulous
Aug 20th Nancy D This support was exceptionally fast and very helpful. Also, I learned new functions that will be helpful to me in the future.
Aug 19th Debbie H great - thanks!
Aug 16th Brent C Fast response from first email and the VPN was setup quickly, much appreciated.
Aug 16th Lynn H really good support. Many thanks
Aug 15th Ian W Very quick reply to the problem and solved within minutes. Thanks
Aug 13th Andy K Brilliant support, very much appreciated. Thank you

Not Convinced?

Want to see even more reviews?

Visit our Locations page > Choose your nearest location > then check the top left of the Google Map for all customer reviews which have been submitted directly to Google.

Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Feb 19th Jack T Thank you!
Feb 18th Account... Lochie always sorts my queries out, thanks
Feb 14th Craig B Always a quick reponse time, always willing to help. Thanks Craig
Feb 6th Emily C Quick and very helpful service as always, thank you Lochie
Jan 23rd maddock... What a relief ! Extremely professional, friendly and above all knowledgeable...thank you so much James for helping to unravel our Mac mystery! We hope we won't need you again, but you are know our go to! Joyce & David Maddocks
Jan 22nd Lynn H Very efficient service. problem identified and rectified quickly. PC all up and running again. Many thanks Lynn
Jan 16th Jacqui F Fast and efficient.
Jan 8th Karen W Thank you so much Happy New Year Kind regards Karen
Dec 31st Laura D Exceptional support yet again had me back up and running in 15 minutes from me discovering problem and you were meant to be closed for Christmas. Thank you Lochie
Dec 19th Emily C Helpful and quick service as always, thank you