Reviews | Purple Computing, Apple IT Support for Business
Country: UK CA

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To demonstrate our commitment to great service we welcome and encourage reviews from all of our customers.

Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).

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50 Most Recent Customer Feedback

Date Name Comments
Apr 15th Roger F Dean, big thanks , brilliant as always
Apr 14th Richard P Great Michael, thanks for such a prompt response.
Apr 13th Barbara M Dean is extremely knowledgeable, efficient and pleasant with his assistance and puts me completely at ease.
Mar 30th Geoffrey D very speedy!
Mar 30th Simon D You guys keep the process so simple and rewarding. Both Michael and Lochie have done exactly what I asked for and have talked me through what would have been, for me, a very difficult problem. You guys made it feel easy - but in a good way (apart from the reference to Michael's Dad!). Thank you so much. Simon
Mar 26th Sean K Support provided by Michael and James was excellent! Would highly recommend Purple Computing.
Mar 17th Stephanie N Amazingly fast response, and the issue was sorted within 30 minutes. Thank you Dean
Mar 12th Steve R Michael was very efficient in adding the new mailbox
Mar 3rd Natasha G Brilliant, knowledgeable and super-fast service as always. Thank you!
Feb 25th Longcroft O Sorted in no time as usual, thanks Lochie
Feb 24th Amanda H Thanks
Feb 22nd Lynn H Excellent service as always. Very prompt.
Feb 11th Christina D very prompting supportive - did not make me feel an idiot!
Feb 11th Leanne M The team are always so friendly and helpful nothing is ever to much trouble, they go above and beyond, I have had lots of trouble with an old laptop and new one, Lochie and Dean have been outstanding and really are a credit!! great guys!
Feb 5th Pete J Prompt response with the info I needed - tak
Feb 5th Richard C Excellent quick work
Feb 3rd Les S Another issue sorted quickly - thank you!
Feb 3rd Karen W Thank you so much Stay safe Best wishes Karen Book keeper Space K & B
Feb 3rd Les S Good support, knowledgeable team, highly recommended.
Feb 1st Pete J v prompt
Feb 1st Rhona S All staff answer quickly Lochie is the person I usually speak to. He always fixing my problem, he also talks me through anything that I do not know so I can fix the problem my self if needed
Jan 28th Rosy P Bad was rated by us, so apologies. You have done a fab job in trying to help us. Apologies, we obviously now know that it was nothing to do with the connection and someone turning things off when they shouldn't! I will work with June to get the back up line reinstated. Once we move over to fibre (problem around July) with Airband, we can cancel it. thank you! Rosy
Jan 26th Josephine G Super quick reply thank you.
Jan 20th Helen B As ever - problem solved.
Jan 12th Sue T Excellent service, always prompt and a clear resolution.
Jan 11th Amanda H Thanks. I seen to have saved it as 9 rather than 3 MB, which we think is ok and at least makes it easy to send by email. Amanda
Jan 8th Zoe Very quick and helpful service! Thank you
Jan 6th Denise S Great service, quick and prompt. Thank you
Dec 18th Pedro M 5 stars service! Very helpful, knowledgeable and friendly.
Dec 18th Pedro M 5 stars service! Very helpful, knowledgeble and friendly.
Dec 14th David R I cannot speak highly enough of James and Purple. He walked me through what I needed to do online, I did it and it worked. The highest service level I have come across for a long time. Thank you. Should I need to, I would return instantly. Regards, David
Dec 4th Sally & Very quick and clear - thank you again!
Dec 4th Christina D once again very prompt response for which I am hugely grateful. Thank you
Dec 2nd Helen B Always so helpful - very grateful to have Purple at the end of the phone/email especially in WFH times!
Nov 27th Les S Good support!
Nov 25th Luke G The support was quick, efficient and James was very friendly.
Nov 25th Stephanie N Really prompt response to my problem. I will follow advice given and feedback if the problem continues.
Nov 17th Christina D I am very satisfied by the promptness and patience that propel always shows me. Thank you
Nov 17th SCMS F Prompt, efficient and effective service provided.
Nov 11th Chris J Great support as always! Many thanks, Chris
Nov 11th Simon A Outstanding as always, fast response and very professionally fixed wen I needed a VM problem repaired ASAP. Highly recommend these guys.
Nov 11th Simon A Outstadning as always, fast response and very professionally fixed wen I needed a VM problem repaired ASAP. Highly recommend these guys.
Nov 10th Matt W Awesome and swift service as always! Cheers Purple!
Nov 4th Sam P Very quick to respond and help!
Nov 4th Jacqui F Great service from Dean at Purple Computing. Quick and efficient.
Oct 30th Will J James was really good, he solved and fixed our contacts problem, will definitely use again as I am sure we will find more problems we need help with. Many thanks
Oct 29th Carlos M Great customer service.
Oct 27th Longcroft O Brilliant as usual, sorted in no time at all.
Oct 26th Jabez M dean superb as always..
Oct 21st Chris S Thanks Dean

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Apr 15th Roger F Dean, big thanks , brilliant as always
Apr 14th Richard P Great Michael, thanks for such a prompt response.
Apr 13th Barbara M Dean is extremely knowledgeable, efficient and pleasant with his assistance and puts me completely at ease.
Mar 30th Geoffrey D very speedy!
Mar 30th Simon D You guys keep the process so simple and rewarding. Both Michael and Lochie have done exactly what I asked for and have talked me through what would have been, for me, a very difficult problem. You guys made it feel easy - but in a good way (apart from the reference to Michael's Dad!). Thank you so much. Simon
Mar 26th Sean K Support provided by Michael and James was excellent! Would highly recommend Purple Computing.
Mar 17th Stephanie N Amazingly fast response, and the issue was sorted within 30 minutes. Thank you Dean
Mar 12th Steve R Michael was very efficient in adding the new mailbox
Mar 3rd Natasha G Brilliant, knowledgeable and super-fast service as always. Thank you!
Feb 25th Longcroft O Sorted in no time as usual, thanks Lochie