Reviews | Purple Computing, Apple IT Support for Business
Country: UK CA

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Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).

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50 Most Recent Customer Feedback

Date Name Comments
Apr 2nd Ros W Dean was fantastic in taking me through a process to get my problem sorted. I did not really have a clue what I was doing but Dean persevered and was extremely patient whilst we tried various options and we got there in the end! Before the work that Dean did, both Lochie and James were also really helpful in trying to sort it out. Huge thanks.
Apr 1st Andrew M Swift/accurate diagnosis of issue and fix
Mar 30th Rhona S Always quick to answer even out of office hours, polite and always helpful.
Mar 30th Rhona S Always quick to answer even out of office hours, polite and always helpful
Mar 26th Sue D Very quick response - thank you!
Mar 23rd Audrey S Dean has been super efficient and lovely to speak to- 10 out of 10!
Mar 20th Jacqui F Brilliant support from Dean, getting me set-up at home and keeping me informed of progress whilst doing so.
Mar 19th Paul S Quick & helpful support.
Mar 18th Rob C very efficient service
Mar 16th Yvonne C Thanks Lochie , such an efficient response .... You have all been brilliant Yvonne
Mar 16th James C Vigilant and instant service as ever! Another virus caught and cleaned up with the help of Lochie. Thanks Guys!
Mar 12th Yvonne C Dean has been amazing ! Thank you so much. He has patiently worked though everything with me when I know I can be a challenge ..... A great service Yvonne
Mar 12th Haytor S Great service, Quick to reply to my request and fast to resolve the issue with no hassle.
Mar 12th Emily C Quick and friendly service as always! thank you
Mar 10th admin Thanks Dean! As usual, prompt and very effective solutions. Merci 🙂
Mar 9th Katy Z Great speedy service, good workaround!
Mar 6th sally s prompt and very helpful. Polite staff, very efficient, thanks.
Mar 3rd Mark S The support provided on this issue was very good. Many thanks.
Mar 3rd Andy R Prompt and good communication
Feb 26th Val W Great service would thoroughly recommend - we have been using Purple for 6 years and we have always had a good experience
Feb 19th Jack T Thank you!
Feb 18th Account... Lochie always sorts my queries out, thanks
Feb 14th Craig B Always a quick reponse time, always willing to help. Thanks Craig
Feb 6th Emily C Quick and very helpful service as always, thank you Lochie
Jan 23rd maddock... What a relief ! Extremely professional, friendly and above all knowledgeable...thank you so much James for helping to unravel our Mac mystery! We hope we won't need you again, but you are know our go to! Joyce & David Maddocks
Jan 22nd Lynn H Very efficient service. problem identified and rectified quickly. PC all up and running again. Many thanks Lynn
Jan 16th Jacqui F Fast and efficient.
Jan 8th Karen W Thank you so much Happy New Year Kind regards Karen
Dec 31st Laura D Exceptional support yet again had me back up and running in 15 minutes from me discovering problem and you were meant to be closed for Christmas. Thank you Lochie
Dec 19th Emily C Helpful and quick service as always, thank you
Dec 16th Fiona S Dean was able to retrieve the information that we needed. Saved me a lot of time, thanks
Dec 13th Lydia F Very Good , I am satisfied, very quick respond and help with problem. I hope I will not have this problem again. Many thanks Lydia Forder-White
Dec 3rd Simon D Always quick and successful. Thanks.
Nov 22nd James A James Did a great job getting me back up and running. Thanks
Nov 21st Tracy N Very quick response and early resolution. Thank you
Nov 21st Justin Superb response, fast and effective as always, many thanks James!
Nov 19th Mathias D My issues was treated very quickly. Very pleased with the service.
Nov 13th Sue T Excellent service and very prompt.
Nov 13th Craig B The quality of support recieved was fantastic again, They got back to me in good time, I have spoken to a couple of different people in the company and I must say the communication is great within the company. Thanks again James Hart for a brilliant set up.
Nov 11th george.... Prompt, polite and gave us confidence. Thanks
Nov 6th Darryl A Good job. Thanks
Oct 25th Debbie H Always helpful
Oct 17th helen.h... Thank you Lochie for your support with this and for making sure that the problem was resolved (even though it can't be)
Oct 16th Stuart T Very helpful and was exactly what I needed. Thanks Dean.
Oct 16th Sally H Thank you for the prompt action - I was stuck!!
Oct 16th Longcroft B Working perfectly, thanks Lochie
Oct 15th Craig B The support I received was fantastic and the issue was resolved in a great time. Thank you for all your time and efforts, it has been much appreciated.
Oct 11th Jeremy B Sorted quickly and efficiently.
Oct 8th Nic E Thanks for the rapid response
Oct 7th Emily C Very quick and friendly service, thank you Lockie

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Apr 2nd Ros W Dean was fantastic in taking me through a process to get my problem sorted. I did not really have a clue what I was doing but Dean persevered and was extremely patient whilst we tried various options and we got there in the end! Before the work that Dean did, both Lochie and James were also really helpful in trying to sort it out. Huge thanks.
Apr 1st Andrew M Swift/accurate diagnosis of issue and fix
Mar 30th Rhona S Always quick to answer even out of office hours, polite and always helpful.
Mar 30th Rhona S Always quick to answer even out of office hours, polite and always helpful
Mar 26th Sue D Very quick response - thank you!
Mar 23rd Audrey S Dean has been super efficient and lovely to speak to- 10 out of 10!
Mar 20th Jacqui F Brilliant support from Dean, getting me set-up at home and keeping me informed of progress whilst doing so.
Mar 19th Paul S Quick & helpful support.
Mar 18th Rob C very efficient service
Mar 16th Yvonne C Thanks Lochie , such an efficient response .... You have all been brilliant Yvonne