Reviews - Purple Computing, Apple IT Support for Business
Country: UK CA

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Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).

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50 Most Recent Customer Feedback

Date Name Comments
Nov 24th Andy K Exceptional service as always from the whole team, thank you Megan, Dean, Michael and Lochie : ) Many thanks, Chris and Andy
Nov 23rd Will Lochie, as always, was friendly, professional and fixed the problem (which was a dodgy virgin connection)
Nov 21st Walter O Purple Computing is our go too computer consultant. Competent, responsive, and focused on fixing our challenges permanently. I could not recommend Dean and his team more highly. They function as our IT department at a fraction of the cost.
Nov 20th Yvonne C Thanks Dean I didn’t expect such a prompt reply on a Sunday.! Much appreciated
Nov 18th Nigel T - well done James, great speedy service...
Nov 17th Sabira S very thorough and just one thing missed, which was fixed within 2 minutes of mentioning by email, top score...
Nov 15th Mark K Quick response that answered my question!
Nov 11th Leah E My issue was dealt with quickly and efficiently. I can't fault the service.
Nov 10th Ceri C Excellent service as always
Nov 7th Karen W Thank you Lochie for responding so quickly today Kindest regards Karen Book Keeper Space Kitchens & Bathrooms Ltd
Nov 1st Natasha M Quick and efficient response and support as always. Thank you.
Nov 1st Clare M Very quick response & resolution. Thanks Lochie.
Oct 25th Steve M Michael got back to me very quickly & got the problem resolved in no time. He also solved another system problem I didn't know I had! Really friendly & professional service which impressed me.
Oct 24th Clinton C All fixed with a quick bit of advice, thank you.
Oct 21st Jon F Louchi did a great job
Oct 18th Kerry L As always, quick resolve. Much appreciated.
Oct 12th Craig L Really helpful and a job well done.
Oct 11th Roger F Brilliant response time as always
Oct 10th Clinton C Top and swift response as always, thank you!
Oct 7th Ilsa W Very quick to sort the issue.
Oct 6th Audia J Thank you for the support provided today. One of the things that I appreciate about Purple Computing is that you don't just fix issues you also educate about them. As a person who prefers to understand the why behind a problem I appreciate your giving me relevant information as you work. This helps me to understand which issues to manage independently. Also how to assist in our service relationship.
Oct 6th John M Great customer service! Reliable, quick and professional. Thank you, Dean, for all of your support! Much appreciated. Keep up the great work!
Sep 27th Lucy J Speedy support from Lochie, and all sorted. Thank you.
Sep 22nd Gervaise C Great support and so quick to respond - thanks
Sep 21st Berkshire - As always, Michael was very polite, helpful and efficient.
Sep 20th Mark H As always,, Ben is on time with his calls, polite and has the patience of a saint ... THANK YOU
Sep 20th Khalid great help and appreciate jumping on to resolve this issue very quickly.
Sep 16th Clint C Oustanding service as always, very thorough in following up with what was discussed and additionally very helpful insight into possible new hardware purchases in the future. Many thanks.
Sep 14th Jon T Thanks for the last-minute assistance, much appreciated.
Sep 14th Yvonne C Hi Dean Thanks again for your prompt and valuable assistance. Yvonne
Sep 14th Lynsey B Wonderful service!
Sep 12th Bill S First class assistance !!
Sep 8th Guy T Dean was super-helpful and super-prompt - I'm super-grateful. All-in-all it was super. All the best, Guy
Sep 2nd Stables H Perfect! Thank you
Aug 30th Keith D Wonderful!
Aug 30th Lisa S The Service support is excellent
Aug 24th Chris S Another problem solved!!!
Aug 24th Melissa B Excellent thanks
Aug 23rd Sue A as always, Dean was a star and totally held my hand through the process of whatever it was we had to do to my machine, AND didn't treat me like an idiot!
Aug 22nd Clint C As always, a quick response and problem solved.
Aug 18th Karen W Thank you Kindest regards Karen
Aug 17th Pat G As always a super service
Aug 17th Alice S Always super helpful, cheers 🙂
Aug 15th Andrew A As said before Lochie gives me clear and accurate replies, which I can follow. A top shelf service from him on every occasion.
Aug 12th Caroline C Thanks so much for your help: that's fantastic! Have a great weekend. All my best, Caroline
Aug 12th Mark H Called me bang on time, polite as always, listened to problem, instructed me in layman's terms on what to do and problem sorted in no time. Thanks you guys, you take any IT stress away. CHEERS!
Aug 9th Lorna M Thank you for all of your help today
Aug 4th Andrew A Efficient and to the point answers.
Jul 29th Lorna M Thank you once again Michael for all your help today and for getting the issue sorted so quickly!
Jul 28th Matt W Michael did a brilliant job as always! Many thanks for the help!

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Nov 24th Andy K Exceptional service as always from the whole team, thank you Megan, Dean, Michael and Lochie : ) Many thanks, Chris and Andy
Nov 23rd Will Lochie, as always, was friendly, professional and fixed the problem (which was a dodgy virgin connection)
Nov 21st Walter O Purple Computing is our go too computer consultant. Competent, responsive, and focused on fixing our challenges permanently. I could not recommend Dean and his team more highly. They function as our IT department at a fraction of the cost.
Nov 20th Yvonne C Thanks Dean I didn’t expect such a prompt reply on a Sunday.! Much appreciated
Nov 18th Nigel T - well done James, great speedy service...
Nov 17th Sabira S very thorough and just one thing missed, which was fixed within 2 minutes of mentioning by email, top score...
Nov 15th Mark K Quick response that answered my question!
Nov 11th Leah E My issue was dealt with quickly and efficiently. I can't fault the service.
Nov 10th Ceri C Excellent service as always
Nov 7th Karen W Thank you Lochie for responding so quickly today Kindest regards Karen Book Keeper Space Kitchens & Bathrooms Ltd