Reviews - Purple Computing, Apple IT Support for Business
Country: UK CA

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50 Most Recent Customer Feedback

Date Name Comments
Nov 8th Stuart T Easy and helpful. Thanks for resolving BR
Nov 4th Karen C As always, exceptional support!!!
Nov 2nd Karen W Hi Lochie I have forwarded the email to Admin, James, Andy & Mark Have a great day Regards Karen Book keeper (Windows PC user) Space K & B
Oct 29th Jonathan G Great servuce. He's friendly and he solved my issue so fast. Thanks again Lochie for the excellent support!
Oct 21st Karen W Thank you so much for the quick reply I switched my PC off and back on again and that has resolved the probably following an update Kind regards Karen Space K&B Book keeper
Oct 12th Natasha G Really, REALLY quick and knowledgeable service. Thank you
Oct 8th David E I didn't even know I had an issue until Lockie sorted it!
Oct 7th john r The advice and support I received was really helpful and I have no hesitation in recommending this excellent team.
Oct 4th Lee C Swift response and great advise to ensure we upgrade correctly.
Oct 1st Lorna S Excellent!!
Sep 30th Rob T Very fast response time and always friendly and helpful.
Sep 29th Chris S 17,000 images together with nearly 500 videos inadvertently removed from their individual project albums...😱 😱 😱 Calm and constructive support from team Purple and all is now restored ⭑⭑⭑⭑⭑
Sep 24th Kerry L Super fast service, issue resolved in moments by Lochie. Excellent as always, thank you
Sep 14th Sue H All good response received 🙂
Sep 14th Kerry Prompt and efficient service and problem resolved, fantastic service as always, thanks Lochie. I would recommend everyone to try Purple Computing, we'd never look elsewhere!
Sep 8th Lynn H Really rapid response as always. Excellent service. Hi Martyn & Lochie I have spoken to Quickbooks. I was wrong and we can use the online system so does not need to be on the server. Sorry to have wasted your time but I do appreciate your support. Not sure how long it will take to get up and running but at least it looks like Tas Books will be a thing of the past in the near future. I will keep you posted when I have transferred all the financial info and Tas Books is NR. Probably about 4-6 weeks , hopefully. Many thanks again. Kind regards Lynn Hemmings MEP Accounts Dept
Sep 8th Lynn H Really rapid response as always. Excellent service
Sep 8th Simon D You guys have always provided a remarkably responsive service. I'd like to thank you for all the help and professional support you've given to the business.
Sep 1st Sally T Great. Thank you again for your support - apologies for being such a luddite!! Thank you Sally
Aug 26th Chris S Very fast and efficient response - thank you!
Aug 23rd Amanda H Very helpful general advice including sorting out the email problem.
Aug 12th Caroline W Very quick response and all sorted. Thank you
Aug 2nd Andy K Megan acknowledged my request really quickly and Dean was first class (and very fast) in sorting out the problem. Many thanks.
Jul 30th Sally T Quick and efficient as ever!
Jul 21st Charlotte B Really helpful as always. Thanks
Jul 16th Lynn H A big thank you again fro sorting out the access issues. 5* service. Many thanks again Lynn Hemmings MEP
Jul 14th Elena C Very speedy response - excellent
Jul 12th Lynn H Excellent . Great Service. Tas Books fixed. All up and running.
Jul 9th Lynn H Dean has worked really hard to get us up and running again. I am so grateful. Just as an update. I have chased corporate again today to get some dates when we might migrate onto a new system. Don't hold your breath. Big Big thanks to Dean. Over and above. Greta member of your team. 👍🤞 Fingers crossed it will continue working for a bit.
Jul 2nd Charlotte B Really helpful team effort - much appreciated.
Jun 29th Lynn H Really prompt service 5*******
Jun 25th John H Thank you for the help with my spaming!
Jun 18th Val W brilliant thank you
Jun 15th Caroline W Speedy, thank you
Jun 14th Lynn H Dean worked really hard on this one. Very taxing. Really appreciate the time spent to get us up and running. Many thanks.
Jun 14th Lynn H Dean worked really hard today but we have a successful result. Many thanks
Jun 11th Karen W Thank you so much Michael Have a great weekend Kind regards Karen
Jun 10th Sally T Thanks again!!
Jun 10th Amanda H Very pleased with your sorting out a difficult problem. I'd love to know how it happened - and still suspect malware. Thanks very much -- and Purple for being there. Amanda
Jun 10th Frances J As usual, quick to respond to my request and sorted it within minutes! Cheers Lochie!
Jun 9th Sally T Thank you - quick as ever
May 28th Lynn H Really great professional service . Updates seem to have run very smoothly. Thank you
May 26th Sally T Really quick and sorted it out straight away - issues with email are always critical!
May 21st Amanda H Probably good advice!
May 20th Andy C Great and quick service - really awesome.
May 19th Mark K My email was dealt with immediately. Thanks Michael!
May 18th Clare M Very speedy response and resolution. Thanks.
May 17th Ashton E Great people Great Service
May 13th Chris J Thank you Dean, great service as always!
May 11th Lynn H Great service. Very efficient.

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Nov 8th Stuart T Easy and helpful. Thanks for resolving BR
Nov 4th Karen C As always, exceptional support!!!
Nov 2nd Karen W Hi Lochie I have forwarded the email to Admin, James, Andy & Mark Have a great day Regards Karen Book keeper (Windows PC user) Space K & B
Oct 29th Jonathan G Great servuce. He's friendly and he solved my issue so fast. Thanks again Lochie for the excellent support!
Oct 21st Karen W Thank you so much for the quick reply I switched my PC off and back on again and that has resolved the probably following an update Kind regards Karen Space K&B Book keeper
Oct 12th Natasha G Really, REALLY quick and knowledgeable service. Thank you
Oct 8th David E I didn't even know I had an issue until Lockie sorted it!
Oct 7th john r The advice and support I received was really helpful and I have no hesitation in recommending this excellent team.
Oct 4th Lee C Swift response and great advise to ensure we upgrade correctly.
Oct 1st Lorna S Excellent!!