Reviews - Purple Computing, Apple IT Support and Consultancy for Business
Country: UK CA

Discover What Our Customers Have to Say

Hannah Whiteman
Hannah Whiteman
Wonderful Support. Very pleased with the customer service. Lochie was very fast and efficient when fixing my desktop. Super job. Highly recommend.
Mark Kitching
Mark Kitching
I'm new to the company, but in my limited dealings with Michael at Purple Computing I have been really impressed with his efficiency and professionalism. Great service!
Phil Ashley
Phil Ashley
Had a major problem with my mac and Purple could not have been more helpful. Quick response and sorted the issue right away. Couldn't recommend highly enough!
jeremy butcher
jeremy butcher
Quick and efficient tech support. Highly recommended.
Hugh Kelly
Hugh Kelly
Lochie helped me with a virus on my computer. Response was timely and clear. He went beyond expectation. Thank you
Britta Rudner
Britta Rudner
Always prompt and really helpful!!
MacAlister Elliott
MacAlister Elliott
Always prompt and efficient to any of our requests. Very helpful and nothing is too much trouble. Thank you
Jacqui Fogg
Jacqui Fogg
Excellent, fast response from Lochie again! Thanks for resolving.
Paul Acutt
Paul Acutt
Great support with the team going beyond to provide solutions
Lindsay Parson
Lindsay Parson
These guys are terrific! Minimal delay in following up panic contact...Consistent, professional, successful.

 

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To demonstrate our commitment to great service we welcome and encourage reviews from all of our customers.

Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).

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50 Most Recent Customer Feedback

Date Name Comments
May 15th Salaheddin A Thank you very much for the clear communication, the helpful information, and for being professionals, thank you.
May 14th Amanda H Lots of advice and help with my iPhone.
May 13th Matthew W Lochie's excellent! Thank you.
Apr 30th Steve B Prompt, helpful and back up and running. Thanks Dean!
Apr 24th Lee C Quick response and quick solution. Much appreciated
Apr 8th Kimberley W Made the migration from one laptop to another super simple and easy, with everything needed installed
Apr 4th Jeremy F Great customer service
Apr 3rd Laura J thanks for quick response Lochie!!
Mar 28th Maria D Thanks Jack, I appreciate your help. Maria
Mar 25th Luciano A Amazing support
Mar 19th Cate R Excellent service throughout from Lochie - very much appreciated!!
Mar 15th Felicity W Prompt response. Clear explanations
Mar 11th Laura J super speedy!
Mar 7th Karen H Prompt response and solution. But I have no idea what they've done and why it was needed!
Feb 26th Matt C Fantastic support once again from Lochie and Jack regarding my troublesome iMac. Thanks chaps - up and running 🙂
Feb 22nd Claudia C Purple saved the day again! Thanks to Lochie and Jack for getting our files back! Phew! Tremendous support.
Feb 15th Caroline P Lochie dealt with the support ticket quickly and efficiently, very satisfied. Thank you
Feb 15th Matt C Incredible support from Lochie over the last couple of days. Excellent help, super nice, and always available. THANK YOU
Feb 15th Matt B Thanks Dean!
Feb 12th Steve B Amazing support with quick response as always. Thanks
Feb 7th Adam P Totally amazing !
Feb 6th Kate Q Thankyou!
Jan 31st Adam P Unbelievably fast response. Thank you
Jan 29th Bill S fabulous, from dean in toronto
Jan 25th Freddie C Excellent support and service as always!
Jan 24th Sam H Cheers for the help Purple team. MFA is always a pain in the butt when transferring between IT Support providers, so thank you to all involved in getting us the access we need
Jan 22nd Mark H As ever, timely response and issue resolved!
Jan 22nd Elena C Quickly resolved
Jan 16th Alice S quick & easy fix, thank you 😀
Jan 10th Darlene F Dean, we truly value your expertise, patience, and support. You are a SUPER STAR!!!!! Thank you so much for everything you do and are doing. Wishing you the very best in 2024! Looking forward to continuing doing business with you! Take good care. Darlene 🙂
Jan 8th Ruth M As always, great response and always sorts out my issues. thanks
Jan 8th Craig L Good service as always. Regards Craig
Jan 5th Mark H Very prompt response and billing problem quickly solved
Jan 5th Amanda H Brilliant rapid response from Jack. I could have hugged him! Problem easily solved in a trice. I only hope I'm not speaking too soon.
Jan 4th Alex F Fantastic support and a quick call back! All was resolved via some changes Grant made. No more issues.
Dec 14th Chris S Nice!! Another quick solution to a microsoft under-the-radar-and-unanounced-change... Thanks, Lochie Kind regards Chris SW
Dec 14th Amanda H Everything done as requested. Thanks, Lochie
Dec 13th Dan M Access has been granted - thank you
Dec 6th Laura D At short notice lochie was on machine working his usual magic to get up and running
Dec 5th Sophie C Excellent and speedy - thank you.
Dec 5th Stuart G Very helpful and friendly one on one session that not only resolved my issue but provided training that I can take forward for further development of our database. Thank you.
Dec 5th Stuart G Very helpful and friendly one on one session that not only resolved my issue but provided training that I can take forward for further development of our database.
Nov 30th Mark J Lochie was excellent!
Nov 27th Caroline P Absolutely first class support from Jack today. He was extremely patient and very knowledgeable and has resolved all my issues. Thank you so much for your time .
Nov 24th Ann C Fantastic Service again - my issue was resolved by Jack very quickly. Thank you ! Highly recommend Purple 🙂
Nov 22nd Barry C Awesome support. In this case it was a PICNIC problem, but very professional support despite the incapable customer.....
Nov 14th Karen W Thank you so much to Lochie for the quick response Have a great day Regards Karen
Nov 14th Longcroft O Fantastic as usual.
Nov 13th Denise W Lochie, Just to say how much I appreciate you and your great work! You are always so helpful, and both Janine and I know we can always rely on you to solve our head-scratching IT problems.
Nov 10th Barry C Very satisfied, super quick!

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
May 15th Salaheddin A Thank you very much for the clear communication, the helpful information, and for being professionals, thank you.
May 14th Amanda H Lots of advice and help with my iPhone.
May 13th Matthew W Lochie's excellent! Thank you.
Apr 30th Steve B Prompt, helpful and back up and running. Thanks Dean!
Apr 24th Lee C Quick response and quick solution. Much appreciated
Apr 8th Kimberley W Made the migration from one laptop to another super simple and easy, with everything needed installed
Apr 4th Jeremy F Great customer service
Apr 3rd Laura J thanks for quick response Lochie!!
Mar 28th Maria D Thanks Jack, I appreciate your help. Maria
Mar 25th Luciano A Amazing support