Reviews | Purple Computing, Apple IT Support for Business
Country: UK CA

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Our Review Policy

To demonstrate our commitment to great service we welcome and encourage reviews from all of our customers.

Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).

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50 Most Recent Customer Feedback

Date Name Comments
Oct 30th Will J James was really good, he solved and fixed our contacts problem, will definitely use again as I am sure we will find more problems we need help with. Many thanks
Oct 29th Carlos M Great customer service.
Oct 27th Longcroft O Brilliant as usual, sorted in no time at all.
Oct 26th Jabez M dean superb as always..
Oct 21st Chris S Thanks Dean
Sep 29th Nick G Excellent thanks for being flexible when we were mucked about by the electricians. Nick
Sep 22nd Alastair B Dean, sorted out the outstanding aspects of my e-mail verification update swiftly, courteously and competently - with a good sense of humour
Sep 22nd Pedro M Very quick response. Willing to sort the problem themselves via TeamViewer if needed there and then.
Sep 15th Simon K very good - great support
Sep 14th Sally & Made lots of sense - thank you
Sep 11th Yvonne C Thanks again for a super fast resolution Yvonne
Sep 9th Carl B James managed to find the issue which was partly an issue with the way the Macs were set up and also the way some of the Windows folders had been set up. The fix worked and I'm very pleased with how quickly everything was resolved.
Sep 4th Alastair B Swift and successful response - thank you for your help
Aug 28th Lynn H Very prompt support. Problem diagnosed and then fixed. Brilliant service. Many thanks
Aug 14th Lynn H Great Service. I am up and running again. Many Many thanks
Aug 6th Matt H Very quick resolution, thanks.
Jul 31st peterga... Got objective advice & price comparisons with recommendations for courses if action. All swift & courteous - building trust. Very good service
Jul 28th Simon K brilliant excution - as ever
Jul 24th SCMS F Issue resolved in a very efficient and effective manner
Jul 16th Ros W Quick and spot on!
Jul 8th Roger F Thanks Joe really helpful today , need to do a bit more self help but at least I have a bit of direction Roger
Jul 3rd Sally & Quick and efficient resolution - Thank you Lochie
Jul 2nd Lindsay P Thanks - all you need in one phone call. Reassurance you're not an idiot, quick fixing of glitches and totally professional service....
Jul 2nd Emily C Quick and efficient service as always, thank you
Jun 18th Alexandra N As always, the team at Purple are knowledgeable, efficient and a pleasure to work with.
Jun 16th Caron G Its like having a new machine. thank you!
Jun 4th Amanda H Thanks for helping me so quickly.
May 20th Richard C Quick and easy solution.
May 15th Ed W Speedy resolution, good communication.
May 15th Lynn H Really great immediate response. Very comprehensive explanation of the spoof email problem. Many thanks for understanding the issue and resolving so quickly.
May 15th Lou M Sorted the problem quickly and offered great reassurance for my anxious mind. Really pleased it’s been resolved.
May 13th Lynn H Excellent service. First rate. Lochie was very knowledgeable
May 7th Charles P Very good, problem resolved by rolling my outlook back to a version before the latest update which seems to have resolved the issue.
May 5th Alan H All fixed in a record time! Thanks for your help.
Apr 30th Yvonne C Sorry I can't leave a better review as I don't have a Google account ! But I think your service is amazing ! Thank you
Apr 29th Lydia F Hi Dean, Thank you for your help Everything is working now Lydia Forde-White
Apr 29th Darryl A Fast response, thanks
Apr 20th Lynn H The speed of the response is excellent. Your staff know how to fix problems and always keep me updated by emails.
Apr 15th Debbie H always a comfort to know there's someone at the other end for those "OMG, what have I done?" moments - thank you!
Apr 9th Carlos M This have been sorted in a quick and efficient way, as always. Thank you for your help.
Apr 9th Sue A as usual James was efficient and sorted my problem - I hope!
Apr 7th Lee C Quickly arranged a time to call and remotely link to our server. Thanks
Apr 2nd Ros W Dean was fantastic in taking me through a process to get my problem sorted. I did not really have a clue what I was doing but Dean persevered and was extremely patient whilst we tried various options and we got there in the end! Before the work that Dean did, both Lochie and James were also really helpful in trying to sort it out. Huge thanks.
Apr 1st Andrew M Swift/accurate diagnosis of issue and fix
Mar 30th Rhona S Always quick to answer even out of office hours, polite and always helpful.
Mar 30th Rhona S Always quick to answer even out of office hours, polite and always helpful
Mar 26th Sue D Very quick response - thank you!
Mar 23rd Audrey S Dean has been super efficient and lovely to speak to- 10 out of 10!
Mar 20th Jacqui F Brilliant support from Dean, getting me set-up at home and keeping me informed of progress whilst doing so.
Mar 19th Paul S Quick & helpful support.

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Oct 30th Will J James was really good, he solved and fixed our contacts problem, will definitely use again as I am sure we will find more problems we need help with. Many thanks
Oct 29th Carlos M Great customer service.
Oct 27th Longcroft O Brilliant as usual, sorted in no time at all.
Oct 26th Jabez M dean superb as always..
Oct 21st Chris S Thanks Dean
Sep 29th Nick G Excellent thanks for being flexible when we were mucked about by the electricians. Nick
Sep 22nd Alastair B Dean, sorted out the outstanding aspects of my e-mail verification update swiftly, courteously and competently - with a good sense of humour
Sep 22nd Pedro M Very quick response. Willing to sort the problem themselves via TeamViewer if needed there and then.
Sep 15th Simon K very good - great support
Sep 14th Sally & Made lots of sense - thank you