Your computers and network are the backbone of your business and its productivity.
Many growing businesses cannot justify a dedicated member of staff to manage the IT systems. Too often, the most IT-savvy member of staff becomes the de-facto IT department. Their productivity suffers and the system as a whole becomes neglected and increasingly problematic.
Choose Purple as the IT department for your business, at a fraction of the cost of dedicated staff. Enjoy the benefit of a whole team of experts with a huge amount of diverse experience. Partner with us and get the best advice and the fastest response times.
Get back to doing what you do well and leave the business IT helpdesk to us. You won’t regret it.
Tell us about the challenges you’re facing and find out how we do things differently. We promise there will be no obligation and no hard sell.
It’s our mission to redefine what makes a great IT support helpdesk.
Our Apple support engineers routinely deliver high quality responses to your technology problems in minutes, rather than hours or days.
We promise you will always receive a constructive, considered reply with every interaction. No delays, no untrained triage staff wasting your time. Just quality engineers and pragmatic, experienced guidance.
We think our business IT helpdesk is one of the best in the industry. Are you struggling to get the help you need, when you need it? Why not try us and find out for yourself.
For information about our services, prices and the finer details about how Purple delivers business IT support, see our FAQs section.
All requests reach our Zendesk system, which our whole team can see and collaborate on in real-time.
This leads to great response times, consistent and effective communication across our whole team. This is in addition to full accountability and traceability of every support issue.
Several clients deployed Zendesk after experiencing it via our helpdesk.
It’s perfect for delivering customer support for your own products or services, as well as processing sales orders, queries and returns in retail environments. Find out more by getting in touch.
Explore our other services.
We offer consultancy for improving your business workflow. This is in addition to IT project management such as new system deployments, wireless / wired networking and office moves.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| May 25th | Peter G | The support was fast and successful. Everything worked just perfect. Bravo! |
| May 15th | Mark H | As usual, timely and efficient. |
| May 15th | Caroline C | Thank you so much for resolving my problems so swiftly this morning. That's very much appreciated. |
| May 10th | Kelly C | Dean has been amazing to work with throughout this project! He was very responsive and knowledgable. We look forward to more support from Dean and team in the future! |
| May 3rd | Craig L | Quick service as usual. |
| May 3rd | Amanda H | Many thanks Lochie for a quick and successful response |
| May 3rd | Craig L | Helpful as usual. |
| Apr 21st | Lorna S | Dean has given excellent support |
| Apr 19th | Jane E | Thank you James for responding so quickly, identifying the issue with my battery and booking me a session with Apple. I'm very grateful. :) |
| Apr 18th | Craig L | Good service as usual. |
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