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The Purple Newsletter

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  • Security advisories where action is strongly recommended
  • New services that may be applicable to you

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Jan 12th Sue T Excellent service, always prompt and a clear resolution.
Jan 11th Amanda H Thanks. I seen to have saved it as 9 rather than 3 MB, which we think is ok and at least makes it easy to send by email. Amanda
Jan 8th Zoe Very quick and helpful service! Thank you
Jan 6th Denise S Great service, quick and prompt. Thank you
Dec 18th Pedro M 5 stars service! Very helpful, knowledgeable and friendly.
Dec 18th Pedro M 5 stars service! Very helpful, knowledgeble and friendly.
Dec 14th David R I cannot speak highly enough of James and Purple. He walked me through what I needed to do online, I did it and it worked. The highest service level I have come across for a long time. Thank you. Should I need to, I would return instantly. Regards, David
Dec 4th Sally & Very quick and clear - thank you again!
Dec 4th Christina D once again very prompt response for which I am hugely grateful. Thank you
Dec 2nd Helen B Always so helpful - very grateful to have Purple at the end of the phone/email especially in WFH times!