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The Purple Newsletter

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  • Security advisories where action is strongly recommended
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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Apr 2nd Ros W Dean was fantastic in taking me through a process to get my problem sorted. I did not really have a clue what I was doing but Dean persevered and was extremely patient whilst we tried various options and we got there in the end! Before the work that Dean did, both Lochie and James were also really helpful in trying to sort it out. Huge thanks.
Apr 1st Andrew M Swift/accurate diagnosis of issue and fix
Mar 30th Rhona S Always quick to answer even out of office hours, polite and always helpful.
Mar 30th Rhona S Always quick to answer even out of office hours, polite and always helpful
Mar 26th Sue D Very quick response - thank you!
Mar 23rd Audrey S Dean has been super efficient and lovely to speak to- 10 out of 10!
Mar 20th Jacqui F Brilliant support from Dean, getting me set-up at home and keeping me informed of progress whilst doing so.
Mar 19th Paul S Quick & helpful support.
Mar 18th Rob C very efficient service
Mar 16th Yvonne C Thanks Lochie , such an efficient response .... You have all been brilliant Yvonne