Our engineers operate within approximately a 50 mile radius of our main hubs. Don’t hesitate to contact us if you are on the periphery of this area or indeed outside of it – we’ll be delighted to talk to you. If your project or requirements are of a suitable scope, we will absolutely be able to assist you.
In many cases the bulk of our installation work will be done onsite over the period of a few days, it is not uncommon for our engineers to travel and stay overnight locally to complete the work. Thereafter, much of the day-to-day support is handled remotely with routine maintenance and ongoing project work scheduled as required. Distance is rarely an issue.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
|Sep 22nd||Alastair B||Dean, sorted out the outstanding aspects of my e-mail verification update swiftly, courteously and competently - with a good sense of humour|
|Sep 22nd||Pedro M||Very quick response. Willing to sort the problem themselves via TeamViewer if needed there and then.|
|Sep 15th||Simon K||very good - great support|
|Sep 14th||Sally &||Made lots of sense - thank you|
|Sep 11th||Yvonne C||Thanks again for a super fast resolution Yvonne|
|Sep 9th||Carl B||James managed to find the issue which was partly an issue with the way the Macs were set up and also the way some of the Windows folders had been set up. The fix worked and I'm very pleased with how quickly everything was resolved.|
|Sep 4th||Alastair B||Swift and successful response - thank you for your help|
|Aug 28th||Lynn H||Very prompt support. Problem diagnosed and then fixed. Brilliant service. Many thanks|
|Aug 14th||Lynn H||Great Service. I am up and running again. Many Many thanks|
|Aug 6th||Matt H||Very quick resolution, thanks.|