Our engineers operate within approximately a 50 mile radius of our main hubs. Don’t hesitate to contact us if you are on the periphery of this area or indeed outside of it – we’ll be delighted to talk to you. If your project or requirements are of a suitable scope, we will absolutely be able to assist you.
In many cases the bulk of our installation work will be done onsite over the period of a few days, it is not uncommon for our engineers to travel and stay overnight locally to complete the work. Thereafter, much of the day-to-day support is handled remotely with routine maintenance and ongoing project work scheduled as required. Distance is rarely an issue.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Apr 2nd | Ros W | Dean was fantastic in taking me through a process to get my problem sorted. I did not really have a clue what I was doing but Dean persevered and was extremely patient whilst we tried various options and we got there in the end! Before the work that Dean did, both Lochie and James were also really helpful in trying to sort it out. Huge thanks. |
| Apr 1st | Andrew M | Swift/accurate diagnosis of issue and fix |
| Mar 30th | Rhona S | Always quick to answer even out of office hours, polite and always helpful. |
| Mar 30th | Rhona S | Always quick to answer even out of office hours, polite and always helpful |
| Mar 26th | Sue D | Very quick response - thank you! |
| Mar 23rd | Audrey S | Dean has been super efficient and lovely to speak to- 10 out of 10! |
| Mar 20th | Jacqui F | Brilliant support from Dean, getting me set-up at home and keeping me informed of progress whilst doing so. |
| Mar 19th | Paul S | Quick & helpful support. |
| Mar 18th | Rob C | very efficient service |
| Mar 16th | Yvonne C | Thanks Lochie , such an efficient response .... You have all been brilliant Yvonne |
© Purple Computing 2020
Website by Eldo™
