Our engineers operate within approximately a 50 mile radius of our main hubs. Don’t hesitate to contact us if you are on the periphery of this area or indeed outside of it – we’ll be delighted to talk to you. If your project or requirements are of a suitable scope, we will absolutely be able to assist you.
In many cases the bulk of our installation work will be done onsite over the period of a few days, it is not uncommon for our engineers to travel and stay overnight locally to complete the work. Thereafter, much of the day-to-day support is handled remotely with routine maintenance and ongoing project work scheduled as required. Distance is rarely an issue.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Jan 16th | Jacqui F | Fast and efficient. |
| Jan 8th | Karen W | Thank you so much Happy New Year Kind regards Karen |
| Dec 31st | Laura D | Exceptional support yet again had me back up and running in 15 minutes from me discovering problem and you were meant to be closed for Christmas. Thank you Lochie |
| Dec 19th | Emily C | Helpful and quick service as always, thank you |
| Dec 16th | Fiona S | Dean was able to retrieve the information that we needed. Saved me a lot of time, thanks |
| Dec 13th | Lydia F | Very Good , I am satisfied, very quick respond and help with problem. I hope I will not have this problem again. Many thanks Lydia Forder-White |
| Dec 3rd | Simon D | Always quick and successful. Thanks. |
| Nov 22nd | James A | James Did a great job getting me back up and running. Thanks |
| Nov 21st | Tracy N | Very quick response and early resolution. Thank you |
| Nov 21st | Justin | Superb response, fast and effective as always, many thanks James! |
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