Our engineers operate within approximately a 50 mile radius of our main hubs. Don’t hesitate to contact us if you are on the periphery of this area or indeed outside of it – we’ll be delighted to talk to you. If your project or requirements are of a suitable scope, we will absolutely be able to assist you.
In many cases the bulk of our installation work will be done onsite over the period of a few days, it is not uncommon for our engineers to travel and stay overnight locally to complete the work. Thereafter, much of the day-to-day support is handled remotely with routine maintenance and ongoing project work scheduled as required. Distance is rarely an issue.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
|Aug 6th||Matt H||Very quick resolution, thanks.|
|Jul 31st||peterga...||Got objective advice & price comparisons with recommendations for courses if action. All swift & courteous - building trust. Very good service|
|Jul 28th||Simon K||brilliant excution - as ever|
|Jul 24th||SCMS F||Issue resolved in a very efficient and effective manner|
|Jul 16th||Ros W||Quick and spot on!|
|Jul 8th||Roger F||Thanks Joe really helpful today , need to do a bit more self help but at least I have a bit of direction Roger|
|Jul 3rd||Sally &||Quick and efficient resolution - Thank you Lochie|
|Jul 2nd||Lindsay P||Thanks - all you need in one phone call. Reassurance you're not an idiot, quick fixing of glitches and totally professional service....|
|Jul 2nd||Emily C||Quick and efficient service as always, thank you|
|Jun 18th||Alexandra N||As always, the team at Purple are knowledgeable, efficient and a pleasure to work with.|