Our engineers operate within approximately a 50 mile radius of our main hubs. Don’t hesitate to contact us if you are on the periphery of this area or indeed outside of it – we’ll be delighted to talk to you. If your project or requirements are of a suitable scope, we will absolutely be able to assist you.
In many cases the bulk of our installation work will be done onsite over the period of a few days, it is not uncommon for our engineers to travel and stay overnight locally to complete the work. Thereafter, much of the day-to-day support is handled remotely with routine maintenance and ongoing project work scheduled as required. Distance is rarely an issue.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Nov 13th | Sue T | Excellent service and very prompt. |
| Nov 13th | Craig B | The quality of support recieved was fantastic again, They got back to me in good time, I have spoken to a couple of different people in the company and I must say the communication is great within the company. Thanks again James Hart for a brilliant set up. |
| Nov 11th | george.... | Prompt, polite and gave us confidence. Thanks |
| Nov 6th | Darryl A | Good job. Thanks |
| Oct 25th | Debbie H | Always helpful |
| Oct 17th | helen.h... | Thank you Lochie for your support with this and for making sure that the problem was resolved (even though it can't be) |
| Oct 16th | Stuart T | Very helpful and was exactly what I needed. Thanks Dean. |
| Oct 16th | Sally H | Thank you for the prompt action - I was stuck!! |
| Oct 16th | Longcroft B | Working perfectly, thanks Lochie |
| Oct 15th | Craig B | The support I received was fantastic and the issue was resolved in a great time. Thank you for all your time and efforts, it has been much appreciated. |
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