Our engineers operate within approximately a 50 mile radius of our main hubs. Don’t hesitate to contact us if you are on the periphery of this area or indeed outside of it – we’ll be delighted to talk to you. If your project or requirements are of a suitable scope, we will absolutely be able to assist you.
In many cases the bulk of our installation work will be done onsite over the period of a few days, it is not uncommon for our engineers to travel and stay overnight locally to complete the work. Thereafter, much of the day-to-day support is handled remotely with routine maintenance and ongoing project work scheduled as required. Distance is rarely an issue.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Sep 27th | Lucy J | Speedy support from Lochie, and all sorted. Thank you. |
| Sep 22nd | Gervaise C | Great support and so quick to respond - thanks |
| Sep 21st | Berkshire - | As always, Michael was very polite, helpful and efficient. |
| Sep 20th | Mark H | As always,, Ben is on time with his calls, polite and has the patience of a saint ... THANK YOU |
| Sep 20th | Khalid | great help and appreciate jumping on to resolve this issue very quickly. |
| Sep 16th | Clint C | Oustanding service as always, very thorough in following up with what was discussed and additionally very helpful insight into possible new hardware purchases in the future. Many thanks. |
| Sep 14th | Jon T | Thanks for the last-minute assistance, much appreciated. |
| Sep 14th | Yvonne C | Hi Dean Thanks again for your prompt and valuable assistance. Yvonne |
| Sep 14th | Lynsey B | Wonderful service! |
| Sep 12th | Bill S | First class assistance !! |
© Purple Computing 2022
Website by Eldo™
