Our engineers operate within approximately a 50 mile radius of our main hubs. Don’t hesitate to contact us if you are on the periphery of this area or indeed outside of it – we’ll be delighted to talk to you. If your project or requirements are of a suitable scope, we will absolutely be able to assist you.
In many cases the bulk of our installation work will be done onsite over the period of a few days, it is not uncommon for our engineers to travel and stay overnight locally to complete the work. Thereafter, much of the day-to-day support is handled remotely with routine maintenance and ongoing project work scheduled as required. Distance is rarely an issue.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Feb 19th | Jack T | Thank you! |
| Feb 18th | Account... | Lochie always sorts my queries out, thanks |
| Feb 14th | Craig B | Always a quick reponse time, always willing to help. Thanks Craig |
| Feb 6th | Emily C | Quick and very helpful service as always, thank you Lochie |
| Jan 23rd | maddock... | What a relief ! Extremely professional, friendly and above all knowledgeable...thank you so much James for helping to unravel our Mac mystery! We hope we won't need you again, but you are know our go to! Joyce & David Maddocks |
| Jan 22nd | Lynn H | Very efficient service. problem identified and rectified quickly. PC all up and running again. Many thanks Lynn |
| Jan 16th | Jacqui F | Fast and efficient. |
| Jan 8th | Karen W | Thank you so much Happy New Year Kind regards Karen |
| Dec 31st | Laura D | Exceptional support yet again had me back up and running in 15 minutes from me discovering problem and you were meant to be closed for Christmas. Thank you Lochie |
| Dec 19th | Emily C | Helpful and quick service as always, thank you |
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