Our engineers operate within approximately a 50 mile radius of our main hubs. Don’t hesitate to contact us if you are on the periphery of this area or indeed outside of it – we’ll be delighted to talk to you. If your project or requirements are of a suitable scope, we will absolutely be able to assist you.
In many cases the bulk of our installation work will be done onsite over the period of a few days, it is not uncommon for our engineers to travel and stay overnight locally to complete the work. Thereafter, much of the day-to-day support is handled remotely with routine maintenance and ongoing project work scheduled as required. Distance is rarely an issue.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
|Nov 24th||Andy K||Exceptional service as always from the whole team, thank you Megan, Dean, Michael and Lochie : ) Many thanks, Chris and Andy|
|Nov 23rd||Will||Lochie, as always, was friendly, professional and fixed the problem (which was a dodgy virgin connection)|
|Nov 21st||Walter O||Purple Computing is our go too computer consultant. Competent, responsive, and focused on fixing our challenges permanently. I could not recommend Dean and his team more highly. They function as our IT department at a fraction of the cost.|
|Nov 20th||Yvonne C||Thanks Dean I didn’t expect such a prompt reply on a Sunday.! Much appreciated|
|Nov 18th||Nigel T||- well done James, great speedy service...|
|Nov 17th||Sabira S||very thorough and just one thing missed, which was fixed within 2 minutes of mentioning by email, top score...|
|Nov 15th||Mark K||Quick response that answered my question!|
|Nov 11th||Leah E||My issue was dealt with quickly and efficiently. I can't fault the service.|
|Nov 10th||Ceri C||Excellent service as always|
|Nov 7th||Karen W||Thank you Lochie for responding so quickly today Kindest regards Karen Book Keeper Space Kitchens & Bathrooms Ltd|