Word (Office 2011) Crashes in File > Open Dialog with Dropbox
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Word (Office 2011) Crashes in File > Open Dialog with Dropbox


Are you finding that Microsoft Word crashes when using Dropbox?

There appears to be an issue that has been introduced with v72.4.136 of Dropbox, which causes Word 2011 to crash when attempting to browse Dropbox using File > Open or File > Save dialogs.

It works perfectly normally when you use a regular Finder window to browse and open the files from Dropbox.

It may be necessary to work around saving issues by saving to desktop and then manually re-filing into Dropbox.

Long-term solution has to be upgrading to v2016 as v2011 is increasingly outdated.

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Date Name Comments
Mar 3rd Natasha G Brilliant, knowledgeable and super-fast service as always. Thank you!
Feb 25th Longcroft O Sorted in no time as usual, thanks Lochie
Feb 24th Amanda H Thanks
Feb 22nd Lynn H Excellent service as always. Very prompt.
Feb 11th Christina D very prompting supportive - did not make me feel an idiot!
Feb 11th Leanne M The team are always so friendly and helpful nothing is ever to much trouble, they go above and beyond, I have had lots of trouble with an old laptop and new one, Lochie and Dean have been outstanding and really are a credit!! great guys!
Feb 5th Pete J Prompt response with the info I needed - tak
Feb 5th Richard C Excellent quick work
Feb 3rd Les S Another issue sorted quickly - thank you!
Feb 3rd Karen W Thank you so much Stay safe Best wishes Karen Book keeper Space K & B