This form guides you to provide everything we need to support you promptly.
The form is dynamic, meaning it will ask for extra details as required.
If you used to email us directly, this form will be processed in exactly the same way. The extra information we ask for will actually help us to provide you with even better service.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Sep 20th | Lynn H | great service as always. many thanks |
| Sep 14th | Longcroft O | Thanks so much Jack, all sorted. |
| Sep 14th | Longcroft O | Fantastic as usual, thank you Lochie. |
| Sep 14th | Amanda H | I hope the problem is solved. Sorry not to have been able to find another example of what went wrong. Definitely I can now get at the word document I was being blocked from. So, thanks for your prompt effective treatment! |
| Sep 13th | Nigel B | Very practical and quick advice that made resolving the issue very efficient |
| Sep 6th | Alexandra O | Very quick and solved the problem easily, thank you Jack. |
| Sep 5th | Chris S | another one solved.... |
| Aug 23rd | Adina I | Brilliant, thank you very much! |
| Aug 23rd | Catherine E | Excellent |
| Aug 22nd | Graham R | Excellent, as always. Thanks very much! |
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