Sometimes, you just need to take a bird’s eye view of your IT systems and ensure that everything is properly documented.
Our industry-leading IT documentation software produces a highly structured, clear and concise IT Handbook for your business. This contains everything you need to rebuild from scratch in the event of a disaster recovery situation and gives full portability of your IT system to any provider of your choosing.
We believe in retaining our customers through unbeatable service alone; we never seek to restrict your ability to change provider by withholding information about your setup.
Speak to us about conducting a full IT audit and producing best-in-class, fully compliant system documentation for your IT environment. The process often flushes out a few IT gremlins along the way.
If this sounds like something relevant to your organisation, give us a call and one of our engineers will be happy to discuss all of your options. There’s no obligation and no hard sell.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Sep 22nd | Alastair B | Dean, sorted out the outstanding aspects of my e-mail verification update swiftly, courteously and competently - with a good sense of humour |
| Sep 22nd | Pedro M | Very quick response. Willing to sort the problem themselves via TeamViewer if needed there and then. |
| Sep 15th | Simon K | very good - great support |
| Sep 14th | Sally & | Made lots of sense - thank you |
| Sep 11th | Yvonne C | Thanks again for a super fast resolution Yvonne |
| Sep 9th | Carl B | James managed to find the issue which was partly an issue with the way the Macs were set up and also the way some of the Windows folders had been set up. The fix worked and I'm very pleased with how quickly everything was resolved. |
| Sep 4th | Alastair B | Swift and successful response - thank you for your help |
| Aug 28th | Lynn H | Very prompt support. Problem diagnosed and then fixed. Brilliant service. Many thanks |
| Aug 14th | Lynn H | Great Service. I am up and running again. Many Many thanks |
| Aug 6th | Matt H | Very quick resolution, thanks. |
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