If a hacker manages to get into your email account, there’s endless scope for fraud and major business headaches:
Your reputation and bank balance is at risk if your email accounts are not secure.
The reality is that many people re-use simple passwords, and nobody wants to change them regularly. So, consider multi-factor authentication to improve the overall security of your email accounts and allow simpler and easy-to-remember passwords to be used safely.
When accessing email from a new device or location, users will be asked for both a password AND a one-time passcode which is only valid for around 30 seconds.
The passcode is generated using an app on that person’s smartphone, or can be sent via text message (SMS) to a mobile phone.
This approach has one big advantage: if an email account password becomes known to a hacker, they remain UNABLE to access the account. Why? Because they do not have the mobile phone, which is the only means of generating a valid login code.
We call this muti-factor authentication because there is a password (the first factor) plus the one-time passcode (the second factor). It would be possible to find other means of verifying your identity even further still, but 2-factor authentication as in this scenario is a relatively simple and highly effective approach.
Give us a call to discuss and we can deploy multi-factor authentication right away.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
Date | Name | Comments |
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Aug 15th | Andrew A | As said before Lochie gives me clear and accurate replies, which I can follow. A top shelf service from him on every occasion. |
Aug 12th | Caroline C | Thanks so much for your help: that's fantastic! Have a great weekend. All my best, Caroline |
Aug 12th | Mark H | Called me bang on time, polite as always, listened to problem, instructed me in layman's terms on what to do and problem sorted in no time. Thanks you guys, you take any IT stress away. CHEERS! |
Aug 9th | Lorna M | Thank you for all of your help today |
Aug 4th | Andrew A | Efficient and to the point answers. |
Jul 29th | Lorna M | Thank you once again Michael for all your help today and for getting the issue sorted so quickly! |
Jul 28th | Matt W | Michael did a brilliant job as always! Many thanks for the help! |
Jul 22nd | Kevin E | Excellent support received on site in a considerate and understanding manner. Michael Tanner was prepared to 'go the extra mile' to ensure all tasks were successfully completed. Minimum disruption to the daily operation of the company which was appreciated. |
Jul 20th | Lorna M | Thank you for all your help today Michael :) |
Jul 13th | Christoper G | Dean has been really helpful and patient with our request. |
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