If a hacker manages to get into your email account, there’s endless scope for fraud and major business headaches:
Your reputation and bank balance is at risk if your email accounts are not secure.
The reality is that many people re-use simple passwords, and nobody wants to change them regularly. So, consider multi-factor authentication to improve the overall security of your email accounts and allow simpler and easy-to-remember passwords to be used safely.
When accessing email from a new device or location, users will be asked for both a password AND a one-time passcode which is only valid for around 30 seconds.
The passcode is generated using an app on that person’s smartphone, or can be sent via text message (SMS) to a mobile phone.
This approach has one big advantage: if an email account password becomes known to a hacker, they remain UNABLE to access the account. Why? Because they do not have the mobile phone, which is the only means of generating a valid login code.
We call this muti-factor authentication because there is a password (the first factor) plus the one-time passcode (the second factor). It would be possible to find other means of verifying your identity even further still, but 2-factor authentication as in this scenario is a relatively simple and highly effective approach.
Give us a call to discuss and we can deploy multi-factor authentication right away.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
Date | Name | Comments |
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Mar 30th | Ed P | The Purple Computing team were very assertive and timely in their help when we needed it to meet a tight deadline. We couldn't have achieved what we wanted without their patience and support and forever appreciate what they do for our business. |
Mar 29th | Garry H | Issue sorted very quickly and efficiently |
Mar 28th | Sally T | I'm not sure what the problem was, but when I took my computer to somewhere with stronger internet it updated and sorted itself out |
Mar 24th | Esther W | Jack was excellent! |
Mar 23rd | Aimee M | Hi Dean was brilliant very patient and helpful. The problem is now resolved. |
Mar 23rd | Lorna S | Fast, great! |
Mar 23rd | Craig L | Good service as per usual. |
Mar 22nd | Caroline W | Extremely quick response, friendly and helpful! Thanks so much! |
Mar 21st | Mark H | Really timely response - around 5 minutes after request submitted. Solved just as quick - apparently an old bug that Lochie was aware of and had the fix for so back up & running in 5 minutes. Great support, thank you Purple |
Mar 21st | Sally T | Really fast reassuring service - thank you |
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