Reviews - Purple Computing, Apple IT Support for Business
Country: UK CA

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50 Most Recent Customer Feedback

Date Name Comments
Feb 8th Mark H Really speedy response to my issue which Jack resolved quickly. As issue repeats, Jack advised to ensure latest updates installed (they were) and that he would dig to see if this is a known issue (set preference for monitor to mirror laptop screen keeps reverting). As ever, first class support form the Purple Computing Team!
Feb 7th Ashton E a
Feb 3rd Rob T Dean was very fast and helpful today and resolved my problem almost immediately. Thank you!
Feb 3rd Tim R Purple Computing are really responsive to their customer's needs and I have no hesitation in recommending them
Jan 31st Mark H Quick response to query and resolved the issue whilst explaining what to do if happened again. Excellent and timely service.
Jan 27th Kerry Professional, fast, efficient and friendly service. Thank you!
Jan 26th Alan H The service was quick, efficient and pleasant.
Jan 25th Lynn H Great service as always. Very professional. 5 *
Jan 25th Nathanael P Prompt, pragmatic, friendly and helpful as ever!
Jan 25th Craig L Good service as always. Regards Craig
Jan 18th Aimee M Always efficient and clear service Problem resolved quickly
Jan 17th Clint C All sorted quickly, thank you!
Jan 17th Clinton C Thanks Dean, all sorted now.
Jan 13th Sophie C Always friendly and helpful.
Jan 13th David P v helpful
Jan 13th Craig L The quality was of the highest standard. Sorted with ease.
Jan 12th Ian W As always great service from the team at Purple. Prompt, knowledgeable, precise and effective. Many thanks Ian
Jan 12th Luke A super quick!!
Jan 10th Fiona M You are always helpful and quick to react. It's great to work with you.
Jan 6th Mark H Computer acting oddly when saving Excel spreadsheets - changing them to previous versions. Luckily, Lochie managed to recover and sort the issue - a lifesaver and the sheet inquisition was 2 days work!!!
Jan 3rd Sharon Y Very quick service and Jack was very helpful. excellent!
Jan 3rd Craig L Amazing service again, all sorted. Regards Craig
Dec 21st Jo Thanks Lochie
Dec 15th Sarah B Thank you for quickly resolving my problem. Great support from Jack and Dean.
Dec 14th Natasha R Thanks to everyone involved for fixing up my machine - I've tested and it's all working as expected now which is great. Have a lovely Christmas and New Year and thanks again!
Dec 14th Adam P Fabulous - quick, efficient and the best service ever
Dec 13th Clinton C Top service as always, thanks guys.
Dec 13th Longcroft O Excellent response and service as usual, thanks guys
Dec 9th Dominique L Very patience and helpful, solve the issue with good suggestion.
Dec 7th Craig L Really good service provided today. Craig
Dec 7th Clinton C Fast and efficient as always, thanks Lochie.
Dec 2nd Amanda H Problem seems to be solved. Thanks
Dec 2nd Longcroft O Brilliant as usual, Thanks Lochie
Dec 1st Andy K Great service again as always
Nov 29th Keith D This was a 'thorny' issue across several tickets I suspect...bottomline it concerned domain names owned by the company. Thanks to Dean and Lochie for tidying everything up over the last two days.
Nov 24th Andy K Exceptional service as always from the whole team, thank you Megan, Dean, Michael and Lochie : ) Many thanks, Chris and Andy
Nov 23rd Will M Lochie, as always, was friendly, professional and fixed the problem (which was a dodgy virgin connection)
Nov 21st Walter O Purple Computing is our go too computer consultant. Competent, responsive, and focused on fixing our challenges permanently. I could not recommend Dean and his team more highly. They function as our IT department at a fraction of the cost.
Nov 20th Yvonne C Thanks Dean I didn’t expect such a prompt reply on a Sunday.! Much appreciated
Nov 18th Nigel T - well done James, great speedy service...
Nov 17th Sabira S very thorough and just one thing missed, which was fixed within 2 minutes of mentioning by email, top score...
Nov 15th Mark K Quick response that answered my question!
Nov 11th Leah E My issue was dealt with quickly and efficiently. I can't fault the service.
Nov 10th Ceri C Excellent service as always
Nov 7th Karen W Thank you Lochie for responding so quickly today Kindest regards Karen Book Keeper Space Kitchens & Bathrooms Ltd
Nov 1st Natasha M Quick and efficient response and support as always. Thank you.
Nov 1st Clare M Very quick response & resolution. Thanks Lochie.
Oct 25th Steve M Michael got back to me very quickly & got the problem resolved in no time. He also solved another system problem I didn't know I had! Really friendly & professional service which impressed me.
Oct 24th Clinton C All fixed with a quick bit of advice, thank you.
Oct 21st Jon F Louchi did a great job

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Feb 8th Mark H Really speedy response to my issue which Jack resolved quickly. As issue repeats, Jack advised to ensure latest updates installed (they were) and that he would dig to see if this is a known issue (set preference for monitor to mirror laptop screen keeps reverting). As ever, first class support form the Purple Computing Team!
Feb 7th Ashton E a
Feb 3rd Rob T Dean was very fast and helpful today and resolved my problem almost immediately. Thank you!
Feb 3rd Tim R Purple Computing are really responsive to their customer's needs and I have no hesitation in recommending them
Jan 31st Mark H Quick response to query and resolved the issue whilst explaining what to do if happened again. Excellent and timely service.
Jan 27th Kerry Professional, fast, efficient and friendly service. Thank you!
Jan 26th Alan H The service was quick, efficient and pleasant.
Jan 25th Lynn H Great service as always. Very professional. 5 *
Jan 25th Nathanael P Prompt, pragmatic, friendly and helpful as ever!
Jan 25th Craig L Good service as always. Regards Craig