Reviews - Purple Computing, Apple IT Support for Business
Country: UK CA

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To demonstrate our commitment to great service we welcome and encourage reviews from all of our customers.

Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).

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50 Most Recent Customer Feedback

Date Name Comments
May 25th Peter G The support was fast and successful. Everything worked just perfect. Bravo!
May 15th Mark H As usual, timely and efficient.
May 15th Caroline C Thank you so much for resolving my problems so swiftly this morning. That's very much appreciated.
May 10th Kelly C Dean has been amazing to work with throughout this project! He was very responsive and knowledgable. We look forward to more support from Dean and team in the future!
May 3rd Craig L Quick service as usual.
May 3rd Amanda H Many thanks Lochie for a quick and successful response
May 3rd Craig L Helpful as usual.
Apr 21st Lorna S Dean has given excellent support
Apr 19th Jane E Thank you James for responding so quickly, identifying the issue with my battery and booking me a session with Apple. I'm very grateful. 🙂
Apr 18th Craig L Good service as usual.
Apr 13th Craig L Quick service as usual 👍
Apr 12th Ashton E superb as ever
Mar 30th Ed P The Purple Computing team were very assertive and timely in their help when we needed it to meet a tight deadline. We couldn't have achieved what we wanted without their patience and support and forever appreciate what they do for our business.
Mar 29th Garry H Issue sorted very quickly and efficiently
Mar 28th Sally T I'm not sure what the problem was, but when I took my computer to somewhere with stronger internet it updated and sorted itself out
Mar 24th Esther W Jack was excellent!
Mar 23rd Aimee M Hi Dean was brilliant very patient and helpful. The problem is now resolved.
Mar 23rd Lorna S Fast, great!
Mar 23rd Craig L Good service as per usual.
Mar 22nd Caroline W Extremely quick response, friendly and helpful! Thanks so much!
Mar 21st Mark H Really timely response - around 5 minutes after request submitted. Solved just as quick - apparently an old bug that Lochie was aware of and had the fix for so back up & running in 5 minutes. Great support, thank you Purple
Mar 21st Sally T Really fast reassuring service - thank you
Mar 20th Craig L Really good service as always.
Mar 15th Matt C Fabulous - thanks for all your help this afternoon! Have a great evening. Matt
Mar 15th Amanda H Very helpful and prompt response.
Mar 9th Samantha S Lochie, as always is so fast and everything sorted within minutes
Mar 8th Craig L Excellent service once again.
Mar 8th Craig L Excellent service as always.
Mar 1st Amy C Thanks to Jack, who worked hard to resolve the issue I had on my Mac with Microsoft OneDrive. I received an efficient, friendly service throughout 🙂
Feb 28th Richard W responsive and very helpful. Thanks
Feb 28th Hannah C Michael is a hero!
Feb 27th Nick R Michael Tanner was friendly and positively engaging - felt very supported throughout. Achieved the desired fix smoothly and efficiently. Excellant support. Nick.
Feb 27th Matt B The support from Purple is just different class - always helpful, speedy and patient.
Feb 22nd Kevin B fast efficiend and accurate.
Feb 22nd Kerry L As always, excellent support from Lochie - many thanks
Feb 21st Robert C Excellent réponse time and issue resolved with no fuss - great work team!
Feb 21st Alice S Super quick and helpful response 🙂
Feb 20th Amanda H Very helpful -- prompt and successful. Many thanks -- and it's good to know vanishing emails can be found. Amanda
Feb 20th Karen W Thank you to James for your prompt service Xero can be accessed again as the two factor auth app is now working Many thanks Karen Book keeper Space K & B
Feb 16th Craig L Good service as usual.
Feb 15th Mark H Annoying problem with Microsoft Outlook which Lochie resolved - As ever, great & timely response from Purple team
Feb 15th Amanda H Rapid helpful response, with solution that worked!
Feb 10th Bill S Good working with Purple. Got on the phone when needed. Resolved a few technical issues due to outdate software. Would recommend them for handling servers and other system setup.
Feb 9th Craig L Quality service as usual.
Feb 9th Craig L early good service again
Feb 8th Mark H Really speedy response to my issue which Jack resolved quickly. As issue repeats, Jack advised to ensure latest updates installed (they were) and that he would dig to see if this is a known issue (set preference for monitor to mirror laptop screen keeps reverting). As ever, first class support form the Purple Computing Team!
Feb 7th Ashton E a
Feb 3rd Rob T Dean was very fast and helpful today and resolved my problem almost immediately. Thank you!
Feb 3rd Tim R Purple Computing are really responsive to their customer's needs and I have no hesitation in recommending them
Jan 31st Mark H Quick response to query and resolved the issue whilst explaining what to do if happened again. Excellent and timely service.

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Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
May 25th Peter G The support was fast and successful. Everything worked just perfect. Bravo!
May 15th Mark H As usual, timely and efficient.
May 15th Caroline C Thank you so much for resolving my problems so swiftly this morning. That's very much appreciated.
May 10th Kelly C Dean has been amazing to work with throughout this project! He was very responsive and knowledgable. We look forward to more support from Dean and team in the future!
May 3rd Craig L Quick service as usual.
May 3rd Amanda H Many thanks Lochie for a quick and successful response
May 3rd Craig L Helpful as usual.
Apr 21st Lorna S Dean has given excellent support
Apr 19th Jane E Thank you James for responding so quickly, identifying the issue with my battery and booking me a session with Apple. I'm very grateful. :)
Apr 18th Craig L Good service as usual.