Reviews - Purple Computing, Apple IT Support and Consultancy for Business
Country: UK CA

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To demonstrate our commitment to great service we welcome and encourage reviews from all of our customers.

Contracted clients are given the opportunity to leave us feedback and comments on every single one of their completed support requests. We post any comments automatically and unedited to our website in real-time (we just remove the person’s surname for privacy).

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50 Most Recent Customer Feedback

Date Name Comments
Nov 30th Mark J Lochie was excellent!
Nov 27th Caroline P Absolutely first class support from Jack today. He was extremely patient and very knowledgeable and has resolved all my issues. Thank you so much for your time .
Nov 24th Ann C Fantastic Service again - my issue was resolved by Jack very quickly. Thank you ! Highly recommend Purple 🙂
Nov 22nd Barry C Awesome support. In this case it was a PICNIC problem, but very professional support despite the incapable customer.....
Nov 14th Karen W Thank you so much to Lochie for the quick response Have a great day Regards Karen
Nov 14th Longcroft O Fantastic as usual.
Nov 13th Denise W Lochie, Just to say how much I appreciate you and your great work! You are always so helpful, and both Janine and I know we can always rely on you to solve our head-scratching IT problems.
Nov 10th Barry C Very satisfied, super quick!
Nov 9th Andy K All very good and very efficient. Jack was superb. Many thanks
Nov 1st Denene W Thank you Dean for all you help and training.
Oct 24th Chris S seamless and hassle-free
Oct 19th Lynda P Thank you all very much for your great work - it was a pleasure to work with you.
Oct 18th Matt C Very fast. Thanks
Oct 18th Esther W Lochie was brilliant. I'm just sorry I'm so dumb!
Oct 13th Sally T Super quick - thank you
Oct 9th Claudia C great work from Dean, super quick too. thanks!
Oct 6th Sage J Great work, thank you Jack.
Oct 5th Patrick D Dean provided expert, considered and thorough support showing a lot of patience
Sep 29th Hashmita P Very helpful and got my issue resolved swiftly. thank you!
Sep 29th Suzanne G Thanks for your help, Michael
Sep 22nd Amanda H Thanks, Lochie. Prompt effective treatment of annoying problem as usual!
Sep 20th Lynn H great service as always. many thanks
Sep 14th Longcroft O Thanks so much Jack, all sorted.
Sep 14th Longcroft O Fantastic as usual, thank you Lochie.
Sep 14th Amanda H I hope the problem is solved. Sorry not to have been able to find another example of what went wrong. Definitely I can now get at the word document I was being blocked from. So, thanks for your prompt effective treatment!
Sep 13th Nigel B Very practical and quick advice that made resolving the issue very efficient
Sep 6th Alexandra O Very quick and solved the problem easily, thank you Jack.
Sep 5th Chris S another one solved....
Aug 23rd Adina I Brilliant, thank you very much!
Aug 23rd Catherine E Excellent
Aug 22nd Graham R Excellent, as always. Thanks very much!
Aug 21st Aimee E Very helpful, issue was fixed with ease
Aug 18th Keith M very fast and effective support. resolved my issue there and then. many thanks
Aug 17th Caroline W Thank you so much, all appears to reworking now. A speedy response.
Aug 15th Alice S Appreciate the help despite it not being within your remit.
Aug 11th Yvonne C Thanks for quick response Lochie Yvonne
Aug 10th John M Very good. Prompt, knowledgeable, and solved more problems than I had originally requested help for.
Aug 1st Craig L Excellent service as usual.
Jul 31st Antonio O Very quick and accurate response.
Jul 25th Maria D Lochie found the problem and solved it quickly
Jul 25th Paul W Jack was extremely helpful
Jul 25th Maria D Jack was helpful and efficient
Jul 25th Juan G As always, great service and response from Dean and the purple team!
Jul 24th Ralph M Excellent timely support.
Jul 21st Grant B Perfect support 🙂
Jul 20th Clare M Quickly resolved - thanks.
Jul 18th Tom B James was super helpful and responsive
Jul 13th Esther W Both Jack and Michael were amazing as always.
Jul 12th Tomas H Michael replied quickly on my ticket and resolved it quicker than I excpected and gave my Apple some additional love whilst at it. Thank you! // Tomas Brigantes Consulting
Jul 11th Adam P Fabulous service. Amazingly quick response and very helpful. Thanks Lochie.

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Visit our Locations page > Choose your nearest location > then check the top left of the Google Map for all customer reviews which have been submitted directly to Google.

Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Nov 30th Mark J Lochie was excellent!
Nov 27th Caroline P Absolutely first class support from Jack today. He was extremely patient and very knowledgeable and has resolved all my issues. Thank you so much for your time .
Nov 24th Ann C Fantastic Service again - my issue was resolved by Jack very quickly. Thank you ! Highly recommend Purple :)
Nov 22nd Barry C Awesome support. In this case it was a PICNIC problem, but very professional support despite the incapable customer.....
Nov 14th Karen W Thank you so much to Lochie for the quick response Have a great day Regards Karen
Nov 14th Longcroft O Fantastic as usual.
Nov 13th Denise W Lochie, Just to say how much I appreciate you and your great work! You are always so helpful, and both Janine and I know we can always rely on you to solve our head-scratching IT problems.
Nov 10th Barry C Very satisfied, super quick!
Nov 9th Andy K All very good and very efficient. Jack was superb. Many thanks
Nov 1st Denene W Thank you Dean for all you help and training.