Priority Support Confirmed - Apple IT Support and Consultancy for Business

Thank you for joining us at Purple.

IMPORTANT: To ensure we can get in touch promptly, please complete our support form below, being sure to include your best contact phone number when asked.

Callback Time

Between the hours of 8am – 3pm on Monday to Friday, we’ll be in touch within the hour.

Outside these hours, we will call on the next working day between 8am – 9am.

Please complete our support form with your phone number, so our team can call you.


While You Wait

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Limits & Terms

Your new membership covers unlimited remote troubleshooting – the majority of IT support.

Extras (by quotation) include hardware repair, site visits and setting up new things.

Please take a moment to review our terms, to ensure Priority Support is right for you. If not, you can cancel any time.

What To Chat?

Get in touch if you have any questions about our services, terms or pricing.

Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our page.

Date Name Comments
Sep 20th Lynn H great service as always. many thanks
Sep 14th Longcroft O Thanks so much Jack, all sorted.
Sep 14th Longcroft O Fantastic as usual, thank you Lochie.
Sep 14th Amanda H I hope the problem is solved. Sorry not to have been able to find another example of what went wrong. Definitely I can now get at the word document I was being blocked from. So, thanks for your prompt effective treatment!
Sep 13th Nigel B Very practical and quick advice that made resolving the issue very efficient
Sep 6th Alexandra O Very quick and solved the problem easily, thank you Jack.
Sep 5th Chris S another one solved....
Aug 23rd Adina I Brilliant, thank you very much!
Aug 23rd Catherine E Excellent
Aug 22nd Graham R Excellent, as always. Thanks very much!