IMPORTANT: To ensure we can get in touch promptly, please complete our support form below, being sure to include your best contact phone number when asked.
Between the hours of 8am – 3pm on Monday to Friday, we’ll be in touch within the hour.
Outside these hours, we will call on the next working day between 8am – 9am.
Your new membership covers unlimited remote troubleshooting – the majority of IT support.
Extras (by quotation) include hardware repair, site visits and setting up new things.
Please take a moment to review our terms, to ensure Priority Support is right for you. If not, you can cancel any time.
Get in touch if you have any questions about our services, terms or pricing.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our page.
| Date | Name | Comments |
|---|---|---|
| Sep 20th | Lynn H | great service as always. many thanks |
| Sep 14th | Longcroft O | Thanks so much Jack, all sorted. |
| Sep 14th | Longcroft O | Fantastic as usual, thank you Lochie. |
| Sep 14th | Amanda H | I hope the problem is solved. Sorry not to have been able to find another example of what went wrong. Definitely I can now get at the word document I was being blocked from. So, thanks for your prompt effective treatment! |
| Sep 13th | Nigel B | Very practical and quick advice that made resolving the issue very efficient |
| Sep 6th | Alexandra O | Very quick and solved the problem easily, thank you Jack. |
| Sep 5th | Chris S | another one solved.... |
| Aug 23rd | Adina I | Brilliant, thank you very much! |
| Aug 23rd | Catherine E | Excellent |
| Aug 22nd | Graham R | Excellent, as always. Thanks very much! |
© Purple Computing 2023
Website by Eldo™