IMPORTANT: To ensure we can get in touch promptly, please complete our support form below, being sure to include your best contact phone number when asked.
Between the hours of 8am – 3pm on Monday to Friday, we’ll be in touch within the hour.
Outside these hours, we will call on the next working day between 8am – 9am.
Your new membership covers unlimited remote troubleshooting – the majority of IT support.
Extras (by quotation) include hardware repair, site visits and setting up new things.
Please take a moment to review our terms, to ensure Priority Support is right for you. If not, you can cancel any time.
Get in touch if you have any questions about our services, terms or pricing.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our page.
| Date | Comments | |
|---|---|---|
| Sep 15th | Jack and Diogo were very supportive and tried a few methods to solve the issues on my macbook. Gabi was also very supportive and resolved the issue with my macbook. | |
| Sep 11th | Super quick which was greatly appreciated given the time pressure, thank you. | |
| Sep 10th | It took too long to get it sorted. Phillip was the one who fixed the issue. Thank you. | |
| Sep 8th | Chris was fantastic | |
| Sep 4th | Issue was rectified quickly and the person who helped me politely and gave me great confidence | |
| Sep 4th | Jack sorted in no time. Thank you Jack! | |
| Sep 4th | Jack was fast straight to the point and he solved everything. | |
| Sep 2nd | Jack is always awesome!! Always solves the issue and goes above and beyond to sort the problem out. Can't fault! | |
| Aug 27th | I did have to wait but in the end it was very professional support, thank you. | |
| Aug 26th | Jack was fab as always, thank you. Response time was slower than usual though. |
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