IMPORTANT: To ensure we can get in touch promptly, please complete our support form below, being sure to include your best contact phone number when asked.
Between the hours of 8am – 3pm on Monday to Friday, we’ll be in touch within the hour.
Outside these hours, we will call on the next working day between 8am – 9am.
Your new membership covers unlimited remote troubleshooting – the majority of IT support.
Extras (by quotation) include hardware repair, site visits and setting up new things.
Please take a moment to review our terms, to ensure Priority Support is right for you. If not, you can cancel any time.
Get in touch if you have any questions about our services, terms or pricing.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our page.
|Purple saved the day again! Thanks to Lochie and Jack for getting our files back! Phew! Tremendous support.
|Lochie dealt with the support ticket quickly and efficiently, very satisfied. Thank you
|Incredible support from Lochie over the last couple of days. Excellent help, super nice, and always available. THANK YOU
|Amazing support with quick response as always. Thanks
|Totally amazing !
|Unbelievably fast response. Thank you
|fabulous, from dean in toronto
|Excellent support and service as always!