We operate a first-class helpdesk service every weekday, offering telephone, remote and email support to our clients. We routinely deliver first-response times under 1 hour in over 90% of cases, measured over the full 24 hour day. Our support service caters to everyone from a single home user or self-employed individual, through small businesses up to the largest enterprise.
Bespoke support and maintenance contracts designed specifically for you or your business, with easy-to-budget fixed fees and some of the best response times in the industry.
Remotely, we can install and configure new computers and applications, operating system updates and mobile configuration profiles. On-site, we can install any new computer, network or peripheral equipment and integrate with your existing systems.
New to Apple products? We can provide onsite tuition on the latest features of the Apple operating system and its built-in applications.
Some repairs require the good old hands-on approach from one of our certified site engineers. In many cases we can conduct a remote diagnostic check, so that we have the best chance of repairing the problem onsite without requiring a return visit.
We can secure your data offsite automatically and with zero hassle, for any number of devices. This is especially useful for businesses whose data is stored in one physical location, protecting you from fire, theft, flood or other major incidents.
We offer a range of affordable packages for fast, reliable, flexible and secure email accounts and web hosting.
Advice on the right solution for you or your business, from hardware specifications, application suggestions, servers and cloud based solutions.