Computer Support In Under 1 Hour - Apple IT Support for Business
Country: UK

Purple’s flagship Priority Support service is now available on-demand.

No sales calls, consultations or hold-ups.

Stay productive with Purple. Fix all those annoying computer problems quickly and painlessly, especially if you’re working at home.

Get in touch today your business is in need of our computer support services. We predominantly support businesses in Exeter, Southampton, Reading, Bath and Bristol.

Just £39 + VAT per month and cancel any time.

strategy project management

What Can We Fix?

95% of IT issues can be resolved remotely by our experienced team.

Read more about the kinds of things we can help you with.

Pay and book now for Priority Support from Purple, unlimited remote technical IT support for Windows and Mac

Pay and Book Now

Just £39 + VAT for a month’s remote support.

Fill out the simple payment form with GoCardless.

You’ll be redirected to us and an engineer will call within the hour (8am-3pm, Mon-Fri)

hardware

How It Works

Learn more about our Priority Support service below.

Unlimited remote troubleshooting for £39 + VAT.

Find out what’s included.

Stay Productive And Get It Fixed...

Email problems
Slow performance
Passwords and account lock-outs
Microsoft Teams, Zoom and other video call issues
Syncing problems between devices
Software crashing or not working properly

We'll Call You Shortly

Fixed price remote IT support is just a click away for £39 + VAT. Check our terms, make your payment and we’ll call straight back to get it fixed.

How It Works

Join Us

  • Pay £39 + VAT to become a Priority Support member.
  • After payment, an engineer is allocated to you.
  • Your engineer will call within 1 hour between 0800 – 1600 Mon-Fri (next day after 3pm).
  • You’ll be asked for some brief info about the problem and your best contact number.
  • If we can fix it remotely, we will. More complicated? We’ll come up with a plan.

Stay With Us

  • Priority Support Membership gives unlimited remote troubleshooting for 1 person.
  • We continue to bill £39 + VAT per month, unless you cancel.
  • We always aim to respond within 1 working hour between 8am – 4pm (Monday – Friday).
  • Call us to add more members (e.g family, colleagues).

Cancel Any Time

  • Cancel your monthly direct debit at any time using online banking, or by calling us.
  • If you cancel, you can sign up again after 6 months.
  • We still offer non-priority support, at our standard prices, until you’re able to sign up again.

Pay and Book Now

Pay and book now for Priority Support from Purple, unlimited remote technical IT support for Windows and Mac

Just £39 + VAT for a month’s remote support (£46.80 inc.)

We’ll transfer you to GoCardless for payment.

Fill out the simple payment form.

You’ll be redirected back to us and an engineer will call within the hour (8am-3pm, Mon-Fri)

shutterstock 628419179 2 1

Limits & Terms

Membership covers unlimited remote troubleshooting – the majority of IT support.

Extras (by quotation) include hardware repair, site visits and setting up new things.

No hard sell – if Priority Support doesn’t fit, we’ll refund and cancel straight away.

Blogger writing an article or editorial on an Apple MacBook Air laptop

Non-Priority Support

If you don’t want to become a Priority Support monthly member, we can still help.

It’s a bit more expensive, and we cannot guarantee our response time.

But we’re still here if you need computer support on an ad-hoc basis.

What To Chat?

Get in touch if you have any questions about our services, terms or pricing.

Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Aug 15th Andrew A As said before Lochie gives me clear and accurate replies, which I can follow. A top shelf service from him on every occasion.
Aug 12th Caroline C Thanks so much for your help: that's fantastic! Have a great weekend. All my best, Caroline
Aug 12th Mark H Called me bang on time, polite as always, listened to problem, instructed me in layman's terms on what to do and problem sorted in no time. Thanks you guys, you take any IT stress away. CHEERS!
Aug 9th Lorna M Thank you for all of your help today
Aug 4th Andrew A Efficient and to the point answers.
Jul 29th Lorna M Thank you once again Michael for all your help today and for getting the issue sorted so quickly!
Jul 28th Matt W Michael did a brilliant job as always! Many thanks for the help!
Jul 22nd Kevin E Excellent support received on site in a considerate and understanding manner. Michael Tanner was prepared to 'go the extra mile' to ensure all tasks were successfully completed. Minimum disruption to the daily operation of the company which was appreciated.
Jul 20th Lorna M Thank you for all your help today Michael :)
Jul 13th Christoper G Dean has been really helpful and patient with our request.