At Purple, we have a long history of working with event management companies. Generally a creative bunch, event managers often use Macs and other Apple products to get their work done.
We’ve been supporting our good friends Jabez, Michelle and their amazing team at
Transform for over 7 years. They even organised our director’s ski-themed wedding reception… in Dorset, in the middle of May. Quite an achievement.
The primary goals for Transform have always been a highly reliable email service, with beautifully branded HTML email signatures. They use Dropbox for file sharing and collaboration along with 3D tools like Sketchup. Over the years, we have helped with a wide spectrum of services including malware protection, calendar sharing and management solutions, SSD hardware upgrades, backups, macOS update management and a whole range of other general day-to-day assistance.
As Jabez says below, our IT support for event managers delivers value by saving time and avoiding stressful issues. This is especially important in the creative sector: we’re here to help you keep focus on your vision for your client, not the day-to-day IT issues.
I contacted Purple computing in 2013 when we started Transform, as we felt we needed a Mac specialist to set up our hub and troubleshoot when any problems arrived.
In the years we have worked with them, they have been incredibly reactive and solved any problem in a timely and efficient manner. Their technicians are polite, knowledgable, diligent and very thorough.
The money we have very spent on Purple’s support has been easily recouped in saved work hours.
We would love to hear from you about your event management and theming business. No obligation, no hard sell. Tell us what you’re struggling with and we will be sure to help.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Nov 30th | Mark J | Lochie was excellent! |
| Nov 27th | Caroline P | Absolutely first class support from Jack today. He was extremely patient and very knowledgeable and has resolved all my issues. Thank you so much for your time . |
| Nov 24th | Ann C | Fantastic Service again - my issue was resolved by Jack very quickly. Thank you ! Highly recommend Purple :) |
| Nov 22nd | Barry C | Awesome support. In this case it was a PICNIC problem, but very professional support despite the incapable customer..... |
| Nov 14th | Karen W | Thank you so much to Lochie for the quick response Have a great day Regards Karen |
| Nov 14th | Longcroft O | Fantastic as usual. |
| Nov 13th | Denise W | Lochie, Just to say how much I appreciate you and your great work! You are always so helpful, and both Janine and I know we can always rely on you to solve our head-scratching IT problems. |
| Nov 10th | Barry C | Very satisfied, super quick! |
| Nov 9th | Andy K | All very good and very efficient. Jack was superb. Many thanks |
| Nov 1st | Denene W | Thank you Dean for all you help and training. |
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