Business IT Support For Event Management Companies |
Country: UK CA

Typical Needs Of Event Management

Modern, web-based project management with matching mobile apps
Design tools such as Trimble Sketchup, VectorWorks and other CAD tools
Microsoft Excel, Google Sheets or Apple Numbers for costings
Collaborative software to allow finance, design and logistics staff communicate effectively
Online quoting for beautiful brochures and bespoke, fast and accurate proposals
A reliable email platform for client communications
Electronic sign-off for proposals, quotes, terms and conditions
Modern online accounting software such as QuickBooks or Xero for invoicing and expenses on-the-go
Large-scale, portable WiFi solutions for conferences and events

From The Client - Transform Venue Limited

Great Relationship

We’ve been supporting our good friends Jabez, Michelle and their amazing team at
Transform for over 7 years. They even organised our director’s ski-themed wedding reception… in Dorset, in the middle of May. Quite an achievement.

IT Goals

The primary goals for Transform have always been a highly reliable email service, with beautifully branded HTML email signatures. They use Dropbox for file sharing and collaboration along with 3D tools like Sketchup. Over the years, we have helped with a wide spectrum of services including malware protection, calendar sharing and management solutions, SSD hardware upgrades, backups, macOS update management and a whole range of other general day-to-day assistance.

Delivering Value

As Jabez says below, our IT support for event managers delivers value by saving time and avoiding stressful issues. This is especially important in the creative sector: we’re here to help you keep focus on your vision for your client, not the day-to-day IT issues.

 

Quote

I contacted Purple computing in 2013 when we started Transform, as we felt we needed a Mac specialist to set up our hub and troubleshoot when any problems arrived.

In the years we have worked with them, they have been incredibly reactive and solved any problem in a timely and efficient manner. Their technicians are polite, knowledgable, diligent and very thorough.

The money we have very spent on Purple’s support has been easily recouped in saved work hours.

Logo of Transform Venue Limited event thumbing and venue transformation service and client of Purple | Certified Apple IT Support
Jabez Maclaren
Transform Venue Ltd

Event Managers - Get In Touch

We would love to hear from you about your event management and theming business. No obligation, no hard sell. Tell us what you’re struggling with and we will be sure to help.

More Case Studies

Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Mar 30th Ed P The Purple Computing team were very assertive and timely in their help when we needed it to meet a tight deadline. We couldn't have achieved what we wanted without their patience and support and forever appreciate what they do for our business.
Mar 29th Garry H Issue sorted very quickly and efficiently
Mar 28th Sally T I'm not sure what the problem was, but when I took my computer to somewhere with stronger internet it updated and sorted itself out
Mar 24th Esther W Jack was excellent!
Mar 23rd Aimee M Hi Dean was brilliant very patient and helpful. The problem is now resolved.
Mar 23rd Lorna S Fast, great!
Mar 23rd Craig L Good service as per usual.
Mar 22nd Caroline W Extremely quick response, friendly and helpful! Thanks so much!
Mar 21st Mark H Really timely response - around 5 minutes after request submitted. Solved just as quick - apparently an old bug that Lochie was aware of and had the fix for so back up & running in 5 minutes. Great support, thank you Purple
Mar 21st Sally T Really fast reassuring service - thank you