Business IT Support For Event Management Companies | Purple
Country: UK CA

Typical Needs Of Event Management

Modern, web-based project management with matching mobile apps
Design tools such as Trimble Sketchup, VectorWorks and other CAD tools
Microsoft Excel, Google Sheets or Apple Numbers for costings
Collaborative software to allow finance, design and logistics staff communicate effectively
Online quoting for beautiful brochures and bespoke, fast and accurate proposals
A reliable email platform for client communications
Electronic sign-off for proposals, quotes, terms and conditions
Modern online accounting software such as QuickBooks or Xero for invoicing and expenses on-the-go
Large-scale, portable WiFi solutions for conferences and events

From The Client - Transform Venue Limited

Great Relationship

We’ve been supporting our good friends Jabez, Michelle and their amazing team at
Transform for over 7 years. They even organised our director’s ski-themed wedding reception… in Dorset, in the middle of May. Quite an achievement.

IT Goals

The primary goals for Transform have always been a highly reliable email service, with beautifully branded HTML email signatures. They use Dropbox for file sharing and collaboration along with 3D tools like Sketchup. Over the years, we have helped with a wide spectrum of services including malware protection, calendar sharing and management solutions, SSD hardware upgrades, backups, macOS update management and a whole range of other general day-to-day assistance.

Delivering Value

As Jabez says below, our IT support for event managers delivers value by saving time and avoiding stressful issues. This is especially important in the creative sector: we’re here to help you keep focus on your vision for your client, not the day-to-day IT issues.

 

Quote

I contacted Purple computing in 2013 when we started Transform, as we felt we needed a Mac specialist to set up our hub and troubleshoot when any problems arrived.

In the years we have worked with them, they have been incredibly reactive and solved any problem in a timely and efficient manner. Their technicians are polite, knowledgable, diligent and very thorough.

The money we have very spent on Purple’s support has been easily recouped in saved work hours.

Logo of Transform Venue Limited event thumbing and venue transformation service and client of Purple | Certified Apple IT Support
Jabez Maclaren
Transform Venue Ltd

Event Managers - Get In Touch

We would love to hear from you about your event management and theming business. No obligation, no hard sell. Tell us what you’re struggling with and we will be sure to help.

More Case Studies

Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Sep 22nd Alastair B Dean, sorted out the outstanding aspects of my e-mail verification update swiftly, courteously and competently - with a good sense of humour
Sep 22nd Pedro M Very quick response. Willing to sort the problem themselves via TeamViewer if needed there and then.
Sep 15th Simon K very good - great support
Sep 14th Sally & Made lots of sense - thank you
Sep 11th Yvonne C Thanks again for a super fast resolution Yvonne
Sep 9th Carl B James managed to find the issue which was partly an issue with the way the Macs were set up and also the way some of the Windows folders had been set up. The fix worked and I'm very pleased with how quickly everything was resolved.
Sep 4th Alastair B Swift and successful response - thank you for your help
Aug 28th Lynn H Very prompt support. Problem diagnosed and then fixed. Brilliant service. Many thanks
Aug 14th Lynn H Great Service. I am up and running again. Many Many thanks
Aug 6th Matt H Very quick resolution, thanks.