At Purple, we have a long history of working with event management companies. Generally a creative bunch, event managers often use Macs and other Apple products to get their work done.
We’ve been supporting our good friends Jabez, Michelle and their amazing team at
Transform for over 7 years. They even organised our director’s ski-themed wedding reception… in Dorset, in the middle of May. Quite an achievement.
The primary goals for Transform have always been a highly reliable email service, with beautifully branded HTML email signatures. They use Dropbox for file sharing and collaboration along with 3D tools like Sketchup. Over the years, we have helped with a wide spectrum of services including malware protection, calendar sharing and management solutions, SSD hardware upgrades, backups, macOS update management and a whole range of other general day-to-day assistance.
As Jabez says below, our IT support for event managers delivers value by saving time and avoiding stressful issues. This is especially important in the creative sector: we’re here to help you keep focus on your vision for your client, not the day-to-day IT issues.
I contacted Purple computing in 2013 when we started Transform, as we felt we needed a Mac specialist to set up our hub and troubleshoot when any problems arrived.
In the years we have worked with them, they have been incredibly reactive and solved any problem in a timely and efficient manner. Their technicians are polite, knowledgable, diligent and very thorough.
The money we have very spent on Purple’s support has been easily recouped in saved work hours.
We would love to hear from you about your event management and theming business. No obligation, no hard sell. Tell us what you’re struggling with and we will be sure to help.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Comments | |
|---|---|---|
| Sep 15th | Jack and Diogo were very supportive and tried a few methods to solve the issues on my macbook. Gabi was also very supportive and resolved the issue with my macbook. | |
| Sep 11th | Super quick which was greatly appreciated given the time pressure, thank you. | |
| Sep 10th | It took too long to get it sorted. Phillip was the one who fixed the issue. Thank you. | |
| Sep 8th | Chris was fantastic | |
| Sep 4th | Issue was rectified quickly and the person who helped me politely and gave me great confidence | |
| Sep 4th | Jack sorted in no time. Thank you Jack! | |
| Sep 4th | Jack was fast straight to the point and he solved everything. | |
| Sep 2nd | Jack is always awesome!! Always solves the issue and goes above and beyond to sort the problem out. Can't fault! | |
| Aug 27th | I did have to wait but in the end it was very professional support, thank you. | |
| Aug 26th | Jack was fab as always, thank you. Response time was slower than usual though. |
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