At Purple, we have a long history of working with event management companies. Generally a creative bunch, event managers often use Macs and other Apple products to get their work done.
We’ve been supporting our good friends Jabez, Michelle and their amazing team at
Transform for over 7 years. They even organised our director’s ski-themed wedding reception… in Dorset, in the middle of May. Quite an achievement.
The primary goals for Transform have always been a highly reliable email service, with beautifully branded HTML email signatures. They use Dropbox for file sharing and collaboration along with 3D tools like Sketchup. Over the years, we have helped with a wide spectrum of services including malware protection, calendar sharing and management solutions, SSD hardware upgrades, backups, macOS update management and a whole range of other general day-to-day assistance.
As Jabez says below, our IT support for event managers delivers value by saving time and avoiding stressful issues. This is especially important in the creative sector: we’re here to help you keep focus on your vision for your client, not the day-to-day IT issues.
I contacted Purple computing in 2013 when we started Transform, as we felt we needed a Mac specialist to set up our hub and troubleshoot when any problems arrived.
In the years we have worked with them, they have been incredibly reactive and solved any problem in a timely and efficient manner. Their technicians are polite, knowledgable, diligent and very thorough.
The money we have very spent on Purple’s support has been easily recouped in saved work hours.
We would love to hear from you about your event management and theming business. No obligation, no hard sell. Tell us what you’re struggling with and we will be sure to help.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
|Sep 22nd||Alastair B||Dean, sorted out the outstanding aspects of my e-mail verification update swiftly, courteously and competently - with a good sense of humour|
|Sep 22nd||Pedro M||Very quick response. Willing to sort the problem themselves via TeamViewer if needed there and then.|
|Sep 15th||Simon K||very good - great support|
|Sep 14th||Sally &||Made lots of sense - thank you|
|Sep 11th||Yvonne C||Thanks again for a super fast resolution Yvonne|
|Sep 9th||Carl B||James managed to find the issue which was partly an issue with the way the Macs were set up and also the way some of the Windows folders had been set up. The fix worked and I'm very pleased with how quickly everything was resolved.|
|Sep 4th||Alastair B||Swift and successful response - thank you for your help|
|Aug 28th||Lynn H||Very prompt support. Problem diagnosed and then fixed. Brilliant service. Many thanks|
|Aug 14th||Lynn H||Great Service. I am up and running again. Many Many thanks|
|Aug 6th||Matt H||Very quick resolution, thanks.|