We're Hiring! - Project Engineer, Bristol, UK - Purple Computing
Country: UK

We are hiring for an IT Project Engineer!

Join our dynamic team with a 4-day working week and generous employee benefits package. We’re seeking a tech-savvy individual to visit client sites to implement new solutions for our customer base across the south and southwest.

Based in Bristol or nearby, you’ll enjoy a hybrid role, showcasing your expertise in Apple, cloud platforms, networking, and more.

Your friendly demeanour, commitment to customer service, and ability to navigate diverse tasks could make you the perfect fit. If you’re self-motivated, thrive in a fast-paced environment, and embrace responsibility, apply now for a role that values impeccable standards and a company that puts wellbeing at our core values.

About this role

Working Conditions

  • 4-day working week as standard / 34 hours
  • Six weeks p/a annual leave allowance
  • Generous Christmas / New Year working hours
  • One week fully paid sick leave p/a, payable as a cash bonus if unclaimed
  • Mileage paid at 45p (own vehicle required)
  • The role is nominally based in Bristol, but our client base is spread across the south and southwest; being based anywhere in that region would be suitable if you are willing to travel to customer sites 2-3 days per week up to ~2 hours.

Job Description

  • Quoting, planning and delivering our clients’ IT projects
  • Customer, supplier and third-party liaison throughout projects
  • Provide concise documentation for systems and processes that you have implemented
  • Hybrid remote and onsite project delivery across the south and southwest of the UK
  • Experienced technical support, handover and guidance for the support helpdesk team

Personality

  • Friendly, approachable and helpful
  • Confident on the telephone
  • Committed to maintaining impeccable standards of customer service
  • Self-motivated and able to work independently for much of the time
  • Happy working in a small team
  • Keen to promote follow-on projects and new services that would be of value to our clients

General Non-Technical Skills

  • A great work ethic and high standards
  • Ability to prioritise and multitask to deliver superb response times
  • Concise and well-presented verbal and written communication (should be reflected in CV!)
  • Ability to explain technical concepts with accessible, simple language
  • Willing to take on responsibility and work proactively
  • Able to work flexibly to accommodate clients’ needs, sometimes out-of-hours
  • Confidence to take on unfamiliar, diverse tasks and to research and learn on the job

Base Technical Skills

  • Familiar with Apple hardware and software, including macOS and iOS
  • Familiar with common cloud business platforms such as Microsoft 365 and Google Workspace
  • Confident in supporting and deploying commonly used SaaS platforms such as Adobe Creative Cloud, Microsoft Office, Dropbox, OneDrive, and Sharepoint ‎.
  • Familiarity with a range of products and software from vendors, including:
    • Synology
    • DrayTek
    • Ubiquiti / UniFi
    • 3CX
    • ZeroTier / Tailscale (and/or comparable SD-WAN VPNs)
    • Mosyle (or comparable MDM solution)
  • Confident understanding of IP networking concepts, including designing, installing, configuring and troubleshooting complex small- to medium-sized business networks
  • Experience designing and installing physical network infrastructure, including CAT5/6 cable terminations to RJ45 / patch panels, server cabinets, trunking data cables and mounting WiFi access points.
  • Advanced wired and wireless network configuration and optimisation, including the use of VLANs, firewalls and other techniques for network segmentation and endpoint security.
  • Familiarity with advanced cloud directory, SAML / SSO and various modern authentication methods, e.g. Microsoft Entra (Azure).
  • Experience installing and troubleshooting standard office peripherals like printers, scanners and VoIP handsets.
  • Confidence in configuring and troubleshooting email platforms, including email service migrations, deliverability and fixing email client issues.

Highly Advantageous Technical Skills

  • Experience deploying and administering cloud-based virtual Windows / Linux servers and Microsoft Remote Desktop / Citrix-style environments, Microsoft Azure and virtualisation.
  • Experience designing and managing FileMaker (Claris) database solutions.
  • Bash / Shell scripting or any broadly equivalent transferrable knowledge in scripting and programming concepts to aid in our internal DevOps processes.
  • Experience in modern home automation design and implementation.

Apply for this role

Project Engineer

At Purple Computing, we are passionate about technology, and we love helping our clients succeed. We offer our employees a competitive salary and benefits package, as well as the opportunity to work on challenging and rewarding projects. We also have a collaborative and supportive work environment, and we can say that we genuinely care about our staff.

If you are a talented and experienced individual looking for a challenging and rewarding career in IT, we encourage you to apply for this position using the button below.

Real-Time Feedback

When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.

Date Name Comments
Jul 18th Steve M The lady who answered the phone for my initial enquiry was very friendly & helpful. My request was turned around quickly & Lochie sent me over exactly what I needed. Very happy customer!
Jun 27th Carmen H Excellent thanks!
Jun 25th Jack T Lochie is a legend! Always helpful and resolves issues quickly!
Jun 12th Simon D Great service - got the programme working A+
Jun 10th Helen W Alex was great - sorted all the issues and got me back up and running
Jun 6th Darlene F The support received from Jack today was above and beyond my satisfaction. Great work! Thank you! Have a lovely rest of this day. We appreciate YOU! :-)
Jun 6th Niamh O Thanks for the speedy response/ help
Jun 2nd Bill S I was totally locked out and out of my depth with office 365 and outlook. I tried everything. Dean fixed it, got me up and running, (and on a weekend no less) and I am supremely grateful. Your Toronto staff rules!
May 30th Andy W Awesome, super fast response as it was an urgent requirement, thank you guys
May 29th Mark H As ever a quick response and problem sorted ... thanks Lochie!