This form guides you to provide everything we need to support you promptly.
The form is dynamic, meaning it will ask for extra details as required.
If you used to email us directly, this form will be processed in exactly the same way. The extra information we ask for will actually help us to provide you with even better service.
When we solve a support ticket, clients are given the choice of leaving good or bad feedback along with an optional comment. We post the 10 most recent comments here automatically and in real-time. You can view even more on our reviews page.
| Date | Name | Comments |
|---|---|---|
| Mar 30th | Ed P | The Purple Computing team were very assertive and timely in their help when we needed it to meet a tight deadline. We couldn't have achieved what we wanted without their patience and support and forever appreciate what they do for our business. |
| Mar 29th | Garry H | Issue sorted very quickly and efficiently |
| Mar 28th | Sally T | I'm not sure what the problem was, but when I took my computer to somewhere with stronger internet it updated and sorted itself out |
| Mar 24th | Esther W | Jack was excellent! |
| Mar 23rd | Aimee M | Hi Dean was brilliant very patient and helpful. The problem is now resolved. |
| Mar 23rd | Lorna S | Fast, great! |
| Mar 23rd | Craig L | Good service as per usual. |
| Mar 22nd | Caroline W | Extremely quick response, friendly and helpful! Thanks so much! |
| Mar 21st | Mark H | Really timely response - around 5 minutes after request submitted. Solved just as quick - apparently an old bug that Lochie was aware of and had the fix for so back up & running in 5 minutes. Great support, thank you Purple |
| Mar 21st | Sally T | Really fast reassuring service - thank you |
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