Shared mailboxes

Shared Mailboxes – Adding To Outlook 2016 (Mac)

Articles Shared Mailboxes – Adding To Outlook 2016 (Mac)
By James Hart | Posted in Articles

Introduction

This document describes how to add Exchange Online Shared Mailboxes to Office 2016 for Mac.

Method

Open A Shared Mailbox
  1. Ensure Outlook is the active application
  2. Click the Outlook menu (top left of screen) > Preferences > Accounts
  3. Select your Exchange account in the left column, then click Advanced
  4. Click into the Delegates tab then click the + button in the lower section labelled “Open these additional mailboxes:”
  5. Search for and select the Shared Mailbox you wish to add

Opening A Colleague’s Mailbox

The exact same steps as above will allow you to add another user’s mailbox if you have been granted permission to do so.

Sources

Internal Document

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