Your Exeter Team
Meet our team of Apple support engineers in Exeter, lead by Dean Thornhill.
Our Exeter hub is in the heart of Devon. From Northernhay Gardens to Parliament Street, and beyond the city to Honiton, Newton Abbott, Torquay, Taunton and Dartmoor, we're here to help your business.
Dean has been part of our team since 2012, bringing with him extensive experience in the IT industry since 2001 having worked in various roles at both IBM and Apple.
He will be a familiar voice to many clients, providing quick, patient and effective remote support during the afternoons and evenings. Dean provides the majority of our out-of-hours maintenance service, which prevents disruption to our clients during the day.
James is the founder and Managing Director of Purple Computing. He has been working independently in IT support for over 10 years and set up the company in 2010.
In addition to running the business itself, James is a full time engineer and consultant for Purple, providing support and strategic planning to clients across a wide range of different industries.
A keen skier and snowboarder, James loves to spend a week or two in the Austrian Alps during the winter months.
Stuart joined the Purple team in 2017, working in the Apple support industry since 2001. He has previously worked for and set up Apple Authorised Service Providers across the UK.
Over the last 10 years Stuart has consulted for a number of large enterprise businesses and helped develop their IT networks, including providing global support for the likes of Dyson.
In addition to being able to provide day-to-day support for your business, he can also help get the most out of your Apple kit with his extensive software and hardware knowledge as an Apple Certified Support Professional.
Martyn joined us in March 2015 having worked for various large corporations such as Aviva, Apple and several major cyber security vendors. He was also trained by Apple at Infinite Loop in Cupertino prior to working at the Regent Street and Southampton Apple Stores.
Martyn's multi-platform skills in Microsoft Windows, Mac OS X & Linux, along with extensive networking experience and hands-on skills, make him a valuable onsite engineer and systems integrator.
John has been a senior engineer with Purple since 2011, with past experience ranging from local Apple resellers to one of the largest UK Apple support and maintenance companies.
John helped to set up and hone many of the services and solutions we offer to our clients today, so he is well placed to answer most technical queries and will offer valuable recommendations regarding your IT requirements.
Joe joined the Purple team in 2018 and supports our helpdesk, resolving any remote support enquiries submitted by our clients. In addition to being able to provide day-to day support for your business, Joe is customer focused and develops good solid relationships with new and existing customers.
Lochie joined us in 2018, working within the helpdesk team. Most of our clients will speak to Lochie as the first port of call for any remote support enquiries. He triages incoming calls and tickets to ensure your queries are resolved as quickly as possible.
Megan is our office manager and will help to schedule your site visit bookings, ensuring the right people and equipment turn up at the right time. She has extensive experience managing teams of IT engineers and also takes care of day-to-day accounts, purchasing and office administration to ensure everything runs smoothly.
Our IT experts are never far away, either onsite with customers or working together to run our industry-leading IT support helpdesk.
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